JustAnswerReviews 11,782

She was very professional and new all the answer and gave me the comfort, confidence and information that I needed.

She was awesome. The first hope we've had in a year and a half. She's very knowledgeable

I was just Googling Ford Escape issues and came upon JustAnswer. I quickly read this website and my intuition said 'Take a risk for $5 and try them out.' After two dealerships, 6 days at one dealership, 8 days at another dealership, and two tows, major frustrations because no answers, my vehicle is now at a non-Ford mechanic, and me ready to borrow a friend's vehicle, I speak to Jeff the mechanic, an expert with Fords, and take notes of all the things to check for a parasitic draw after answering his questions of things that could go awry. Jeff WAS RIGHT! My mechanic called immediately afterward to say the new battery was bad. Thank you Jeff, thank you JustAnswer.

Started getting inundated with malware notices. I have a security app on the phone which after scanning showed no viruses. Eventually Perris had me uninstall and reinstall Chrome. Problem fixed.

Called and was connected very quickly. Fridge was not cooling properly. I was thinking a hefty repair bill or a replacement but just answering a few questions, it was determined that the fault lay with the thermostat. A shot or two of WD-40 did the trick. I even received a link to get a new one if needed.

I had an antique button collection that I wanted to have appraised and when I searched for a site online I saw Just Answer as a site that may help. I connected with them and within minutes, I had an appraiser that was knowledgeable. I sent some photos of the collection and he really looked at them and we chatted a bit about them. I was very grateful for his expertise and recommendation. If I ever need to ask about an antique I'll certainly be using them again.

Needed answer on summon to explain why I did not have a specific kind of insurance coverage. Did not need as far as I knew. Got assurance that I probably do not need such insurance. Explained that I had responded with documentation. Was assured that I needed to go through the motion of appearing, providing documentation and then we all move on. Will consult local attorney but was reassuring to hear that my understanding of whether I needed such coverage was correct.

My consultation was very informative,
It gave me a different perspective on the challenges that I may face auditing a contract voting system, the lawyer said it could be very daunting work and very expensive and I may not want to jump down that rabbit hole.

Our radio went out on our 2017 Nissan Platinum and the small local dealership tried two used radios which did not work. We were told the radios had to be programmed to the make of the car and if not, would not work. So, we are taking it to a larger dealership and see what they can do.

Excellent communication, relayed my fears. Thank you for helping me in this stressful situation

Paul, was helpful and explaining that is was actually not a virus at all just an Add from the Facebook app.

Fast to respond and solved my issue quickly. I'm reaching out to him next I have an issue with Facebook or any other issue.

John knew exactly what I was talking about when I described my problem and gave me the solution right away!

Caring and kind. Good instruction for me to get the problem fixed

The experience was quick & easy. Kala was very. In formative and very helpful ' answered all my questions

I had an issue with one customer and I did not know what to do but as I have an Apple tablet I decided to write to the Apple Support and I was directed to Just Answer technicians and they cleared my problem. Thanks Apple Support

Cleared up in less than 10 minutes, cleared up in less than 10 minutes,