JustAnswer has a rating of 4.3 stars from 9,745 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustAnswer most frequently mention quick response, great service and phone call. JustAnswer ranks 1st among Question And Answer sites.
I use Justanswer all the time and am amazed at how they always come through with a professional accurate, detailed answer. Within minutes an attorney contarcts me, asks further questions, then comes back with my answer. This is an invaluable service no one should be without.i was
As the successor of my father's estate, I had general questions on first steps in a transfer on death deed. My questions were answered promptly and clearly
Had a MFC 7340 which is no exactly new anymore but but a "Boomer" we tend to try and fix vs tossing to the garbage. Anyhow took only a few steps that I would have never figured out on my own to do a "drum reset". Apparently there is a back door set of keys to access the menu needed to reset it and it was fixed in hardly no time. Amazing part was that techie's level of patience with me! Kinda a memorable experience. In a good way.
I thought I was paying $2 I ended up paying $68 total cuz they join me up as a member I had one question I just needed to know the closest lawyer to my mother and I still do not have an answer and I'm out $68 so beware. In the end they refunded the $66 so I increased the rating. Not sure why you'd have to become a member to ask questions? Definitely won't use the service again. Might be good for some people but not all.
Went into subway in Ontario,CA to order some food and said was having a bad day and instead of being told 'hope gets better was told to get the 'f' out of the store.'
I didn't understand which password Apple was asking for, but the tech was very helpful and put me at the correct place with the correct password. I hate passwords, but not the service I received. That was very good.
Dr. Roberts was very thorough and explained why I didn't have to rush to an ER. I work with many physicians and healthcare services- he was very calm AND detailed. And FAST.
At the end of the line r v park in granada, colorado, the original owner died, and the daughter took over. That's when she decided She wanted me out of the park. She's tried to bully and harass me threaten me.
Kathy was Amazing! She checked on
Everything! I am a Senior. I was very Upset! My Daughter sent Me the link. She took a lot explaining everything to Me. Kathy was very patient when I had to write everything down. She is a Lovely Lady.So kind.My Daughter
It is too soon to tell but I was able to print 1document that I could not print I made a fix. Michael explained further steps that may prove to be helpful
Our 16 year old yorkie was having trouble breathing. He has leukemia and Dr Marks said he might be struggling due to a low red blood cell count. He told us to take him to the pet er to get him oxygen. We did and he was much better. Today he is back to normal. We really appreciated the advice.
Was able to direct me to the appropriate numbers. Was knowledgeable and experience in answering my questions and giving his expertise advice to questions I asked. KEVIN is an asset to talk to. Wish him luck. He's good.
TerraR23 is awesome! Not only is she super knowledgeable, polite and nice, she transmitted an enthusiasm for answering my questions that made my whole experience really fun! I am so happy to be able to get this information so easily and in such a pleasant way. 10 stars!
I had a simple request to cancel a hotel booking/I was spa ssed onto a service that extracted money from my card which I want refunded and no attempt to cancel my hotel booking
The Tech was responsive but questions were repetitive after a response. All in all the response was workable he confirmed what was already thought to be the problem. I'd use this site again.
I am torn about this service, the advice was what I already knew to do. My kitten died shortly after contacting this service. There is nothing they can do in an emergency situation, except provide advice. In my situation it was not worth the money.
I ran into an ADA issue with school and wasn't sure if it was something I should pursue or not. I got THE PERFECT lawyer to handle this question who was passionate and understanding and honestly someone I'd like to know not just bc of legal reasons but because they were awesome and entirely relatable. All questions answered and I know solidly where I need to go from here. She even sent me notes from our conversation. I mean. C'mon. That's next level. Thank you again and again.
Eddie is extremely wealthy in the wisdom of the letter of the law and business, Eddie, very gifted at his craft was very helpful answered questions with extreme detail and absolute miracle. We were able to navigate a very difficult litigation against two law firms and five different lawyers, and we couldn't afford a lawyer of our own and Eddie Esquire from just answer really helped us understand. He's an absolute God sent intelligent legal Guru.
#1 Legal Eagle was amazing, quickly answered all me questions about an ongoing case, I'm Pro Se on. Gave me peace of mind as his suggestion was sound and correct. Fantastic service when you don't have the finacial capacity to hire a lawyer.
Jon was very helpful and timely with his responses. Will follow his advice and hope for the best with high-conflict ex.
Would rabsolutely ecommend this service to anyone with legal inquiries!
I can't express how grateful I am that I was able to get answers without having to spend $650 an hour. Specially since my questions weren't worth $650 an hour.
Answer: Hello Julie, Please reach out to us from the Help Page at: https://www.justanswer.com/help/contact-us Regards, JustAnswer Support
Answer: Hello Cynthia, Thank you for contacting JustAnswer. We're sorry to hear that you want to turn off your membership feature. In order to cancel your membership, you may do so by logging in to your JustAnswer account. Then, click the Edit link in the Account information panel on the left side of the page. On the Edit Your Membership page, next to Membership Status, you should see ON and OFF buttons for your membership, make sure the OFF button is selected and click Save Settings. Once you have followed the steps above, your membership will be turned off. You will continue to have the benefits of the membership until the end of the billing cycle, at which time your account with switch back to Pay-Per-Question status. If you need any help in doing this, or with any other questions about your account, please reach out to Customer Care at support@justanswer.com or 1-800-509-5721. Regards, Adam - Customer Care Supervisor
Answer: Thank you for reaching out to us, and for your interest in becoming an Expert on the site! If you'd like to apply, please visit the following link to begin the application process: https://era.justanswer.com/ Once your application is submitted, you will receive a follow up E-mail with the next steps in the process. If you need assistance with the process please send an email to expertrecruiting@justanswer.com or expertsupport@justanswer.com. Best regards, Meg at JustAnswer Customer Care MegMK@justanswer.com or call 1-800-808-0645 ext. 55
Answer: Hello Franklin, I would be happy to answer your question for you, but I need to be able to look up your JustAnswer account so that I can see what is going on. Please reach out to me privately by sending an email to MegMK@justanswer.com or by calling 1-800-808-0645 ext. 55. Best regards, Meg at JustAnswer Customer Care
Answer: Hello and thank you for your question. All of the Experts in our legal categories are real attorneys and have had their credentials verified. All Experts must pass a rigorous entrance process. This ensures that you get the most knowledgeable, trustworthy help anywhere on the Internet. Additionally, we have an ongoing Quality Assurance program that oversees the Experts. I hope that I have addressed all of your concerns. Feel free to contact me directly if you need further assistance. Best regards, Meg at JustAnswer Customer Care, MegMK@justanswer.com or call 1-800-808-0645 ext. 55
Answer: Hello Bill, thank you for your interest in JustAnswer. Please visit the Home Page of our website and scroll to the bottom, then look for the Careers link under the first column called JustAnswer. Best regards, Meg
Answer: Hello Carolina, We are based in the United States, but the website is available worldwide. Let us know if you need any further assistance. Regards, JustAnswer Customer Care
Answer: Hi Mary, You can cancel form the My Account page if you are logged into your account. If you are having trouble finding the option or navigating the site. Just give our Customer Care team a call at 1-800-509-5721 or send us a note at support@justanswer.com Regards, JustAnswer Customer Care
Answer: Hello Bob, Thanks for reaching out with this question. Yes, that is correct:) From the comfort of your home you can communicate with verified Experts in about a dozen different fields, 24 hours a day. If you're on the go, you can also use the mobile application to post a question and you'll typically receive a response within minutes. All for one low monthly fee. Please feel free to visit the site at www.justanswer.com and check out our $5.00 free trial. We look forward to hearing from you. Regards, JustAnswer Customer Care
Answer: Hello George, Thank you for contacting JustAnswer and for your interest in becoming a member. Membership pricing varies and each customer is presented with a customized option based on their needs. The membership is available to you once you post your first question and typically varies between $30 and $60 per month. Please let me know if there is anything else I may assist you with and I would be happy to help. Regards, JustAnswer Customer Care
Hello Bruce,
We know this situation has likely been frustrating, and we truly hope our team has helped resolve it. If you’re still in need of assistance, don’t hesitate to contact us. We’re here to help.
Best,
Julie, JustAnswer Customer Care
julieww@justanswer.com or 800-808-0645