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JustAnswer

Overview

JustAnswer has a rating of 4.3 stars from 9,745 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustAnswer most frequently mention quick response, great service and phone call. JustAnswer ranks 1st among Question And Answer sites.

This company responds to reviews on average within 1 day
+384
How would you rate JustAnswer?
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Texas
1 review
0 helpful votes
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Always a succinct,educated, answer!
December 25, 2024

I use Justanswer all the time and am amazed at how they always come through with a professional accurate, detailed answer. Within minutes an attorney contarcts me, asks further questions, then comes back with my answer. This is an invaluable service no one should be without.i was

Date of experience: December 15, 2024
Wisconsin
1 review
0 helpful votes
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Grateful for the assistance
January 26, 2025

As the successor of my father's estate, I had general questions on first steps in a transfer on death deed. My questions were answered promptly and clearly

Date of experience: January 16, 2025
Arizona
1 review
0 helpful votes
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Had a MFC 7340 which is no exactly new anymore but but a "Boomer" we tend to try and fix vs tossing to the garbage. Anyhow took only a few steps that I would have never figured out on my own to do a "drum reset". Apparently there is a back door set of keys to access the menu needed to reset it and it was fixed in hardly no time. Amazing part was that techie's level of patience with me! Kinda a memorable experience. In a good way.

Date of experience: December 20, 2024
Canada
1 review
0 helpful votes
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Beware of extra payments.
March 15, 2025

I thought I was paying $2 I ended up paying $68 total cuz they join me up as a member I had one question I just needed to know the closest lawyer to my mother and I still do not have an answer and I'm out $68 so beware. In the end they refunded the $66 so I increased the rating. Not sure why you'd have to become a member to ask questions? Definitely won't use the service again. Might be good for some people but not all.

Date of experience: March 17, 2025
New Jersey
1 review
0 helpful votes
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Subway experience
February 1, 2025

Went into subway in Ontario,CA to order some food and said was having a bad day and instead of being told 'hope gets better was told to get the 'f' out of the store.'

Date of experience: January 22, 2025
North Carolina
1 review
0 helpful votes
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Password
March 13, 2025

I didn't understand which password Apple was asking for, but the tech was very helpful and put me at the correct place with the correct password. I hate passwords, but not the service I received. That was very good.

Date of experience: March 3, 2025
Maryland
1 review
0 helpful votes
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Dr. Roberts was very thorough and explained why I didn't have to rush to an ER. I work with many physicians and healthcare services- he was very calm AND detailed. And FAST.

Date of experience: May 3, 2025
Colorado
1 review
0 helpful votes
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R v park eviction without cause
January 1, 2025

At the end of the line r v park in granada, colorado, the original owner died, and the daughter took over. That's when she decided She wanted me out of the park. She's tried to bully and harass me threaten me.

Date of experience: December 22, 2024
California
1 review
0 helpful votes
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2 Cats with tapeworm because of Fleas
January 1, 2025

Kathy was Amazing! She checked on
Everything! I am a Senior. I was very Upset! My Daughter sent Me the link. She took a lot explaining everything to Me. Kathy was very patient when I had to write everything down. She is a Lovely Lady.So kind.My Daughter

Date of experience: December 22, 2024
Florida
1 review
0 helpful votes
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I spoke with a knowledgeable human, yea!
April 5, 2025

It is too soon to tell but I was able to print 1document that I could not print I made a fix. Michael explained further steps that may prove to be helpful

Date of experience: March 26, 2025
Maryland
1 review
0 helpful votes
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Provided the advice we needed
December 25, 2024

Our 16 year old yorkie was having trouble breathing. He has leukemia and Dr Marks said he might be struggling due to a low red blood cell count. He told us to take him to the pet er to get him oxygen. We did and he was much better. Today he is back to normal. We really appreciated the advice.

Date of experience: December 15, 2024
Michigan
1 review
0 helpful votes
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Very knowledgeable
March 10, 2025

Was able to direct me to the appropriate numbers. Was knowledgeable and experience in answering my questions and giving his expertise advice to questions I asked. KEVIN is an asset to talk to. Wish him luck. He's good.

Date of experience: February 28, 2025
Connecticut
1 review
0 helpful votes
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I'm amazed at finding this resource!
December 25, 2024

TerraR23 is awesome! Not only is she super knowledgeable, polite and nice, she transmitted an enthusiasm for answering my questions that made my whole experience really fun! I am so happy to be able to get this information so easily and in such a pleasant way. 10 stars!

Date of experience: December 15, 2024
Australia
1 review
0 helpful votes
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Not good
May 8, 2025

I had a simple request to cancel a hotel booking/I was spa ssed onto a service that extracted money from my card which I want refunded and no attempt to cancel my hotel booking

Date of experience: April 28, 2025
JustAnswer S. JustAnswer Rep
7 days ago

Hello Bruce,

We know this situation has likely been frustrating, and we truly hope our team has helped resolve it. If you’re still in need of assistance, don’t hesitate to contact us. We’re here to help.

Best,
Julie, JustAnswer Customer Care
julieww@justanswer.com or 800-808-0645

New Jersey
1 review
0 helpful votes
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Ignition Module Operation
February 1, 2025

The Tech was responsive but questions were repetitive after a response. All in all the response was workable he confirmed what was already thought to be the problem. I'd use this site again.

Date of experience: January 22, 2025
Illinois
2 reviews
0 helpful votes
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Sick Kitten
January 1, 2025

I am torn about this service, the advice was what I already knew to do. My kitten died shortly after contacting this service. There is nothing they can do in an emergency situation, except provide advice. In my situation it was not worth the money.

Date of experience: December 20, 2024
California
1 review
0 helpful votes
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So thankful!
March 5, 2025

I ran into an ADA issue with school and wasn't sure if it was something I should pursue or not. I got THE PERFECT lawyer to handle this question who was passionate and understanding and honestly someone I'd like to know not just bc of legal reasons but because they were awesome and entirely relatable. All questions answered and I know solidly where I need to go from here. She even sent me notes from our conversation. I mean. C'mon. That's next level. Thank you again and again.

Date of experience: February 23, 2025
California
1 review
0 helpful votes
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Eddie Esquire (Buissness Law)
December 25, 2024
Updated review

Eddie is extremely wealthy in the wisdom of the letter of the law and business, Eddie, very gifted at his craft was very helpful answered questions with extreme detail and absolute miracle. We were able to navigate a very difficult litigation against two law firms and five different lawyers, and we couldn't afford a lawyer of our own and Eddie Esquire from just answer really helped us understand. He's an absolute God sent intelligent legal Guru.

Date of experience: December 15, 2024

The GOAT
June 1, 2024
Previous review

#1 Legal Eagle was amazing, quickly answered all me questions about an ongoing case, I'm Pro Se on. Gave me peace of mind as his suggestion was sound and correct. Fantastic service when you don't have the finacial capacity to hire a lawyer.

Date of experience: May 22, 2024
Illinois
1 review
0 helpful votes
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Very helpful
February 24, 2025

Jon was very helpful and timely with his responses. Will follow his advice and hope for the best with high-conflict ex.
Would rabsolutely ecommend this service to anyone with legal inquiries!

Date of experience: February 14, 2025
California
1 review
0 helpful votes
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I can't express how grateful I am that I was able to get answers without having to spend $650 an hour. Specially since my questions weren't worth $650 an hour.

Date of experience: March 2, 2025