JustAnswer

The chatbot answered fast, and despite being AI generated, I felt reassured. The friendly technician called me back within minutes. He knew exactly what to do. Problem solved, and he helped me deal with another thing on the same appliance. It feels great to know I can get help taking care of stuff myself, almost immediately! I would have had to wait until morning, get a service appointment and have to wait during that 4-6 hour window of time to get this taken care of.

I googled help. They came up and I did am online chat. Expert technician called me back in minutes. He was very kind, understanding and his instructions were detailed.

My elderly cat was losing alot of weight but always hungrey. Just ask helped me to rule out some causes, and also helped me to determi e i needed to take her to the vet to get blood work to find out the cause

It was after midnight and I have a broken leg. My 5 month old Yorkie had diarrhea all day and I was becoming very worried. While looking up remedies online JustAnswer was an option. Not sure if it was real or not but I was willing to pay $5 to talk to a vet. Best $5 ever spent. Within 15 minutes a vet called me and gave me all the information to help my puppy through the night and recommended if any blood in stool or continued diarrhea to seek care locally. Very happy to report that the bland diet ideas and medicine recommendations worked. My puppy is almost well. Still a little lethargic but that's to be expected, she's tiny! Thank you JustAnswer. I'll be using regularly! Sincerely, FK

The whole process from start to end went very smooth. Everyone was very professional and helpful. Our local vet said our dog would not have survived if we had not followed the guidance of Dr. Jen.

We had an error message which Jeff Clarke was very helpful with, offering all sorts of remedies
Unfortunately it was a defective machine which we've had to send back and have now received a replacement, couldn't fault Jeffs commitment to detail and customer care - thank you 🙏

Charles was very thorough and detailed in explaining the possible issues we were having with a rented RV trailer that had a 12 volt refrigerator that was not cooling our food.

Once I was able to speak with the expert things started to flow pretty good but trying together transferred was a bit of a hassle… Overall everything worked out fine…

I recently had fraud on my cc so I was issued a new card by company, then when attempting to pay for subscription orders on Amazon, I kept receiving a message that card was denied, please enter another card.

Dr. Mike was amazing! He really took interest in helping me get my little guy back in order. My rat was near death and Dr. Mike guided me to help him. It's been weeks and he is still doing great! Honestly would highly recommend this service!

I called because my 13 yr old Bassett hound was panting, shaking, very clingy but did not want to be consoled. I read online that could be a sign of medical emergency. The Dr explained that he was just having an anxiety attack. She suggested some Benadryl to help calm him down. It worked like a charm. He is much happier today

Tte attorney was straight up with ALL legal options. Very straight forward and honest. Appreciate that and quick to respond. Many thanks. Situation was resolved and I learned the law here in New Mexico about rental situations.

I am trying to figure out my estimated quarterly taxes without having to pay an accountant and Just Answer help me to determine what forms that I need with the vouchers to be able to do that and they help me with the dollar amount. I still have some other questions I just ran out of time.

Our vet closed early due to the holiday, and we were uncertain if our lab ingested a grape. Knowing they can be toxic to dogs, we did not know how to proceed. We were so thankful for the phone call from your vet who guided us and put us at ease.

I have been researching what happened to a barbary ape shipped from Gibraltar to the zoo in Columbus, Ohio in 1957 - Just Answer found a very important article. My research continues. Many thanks.

I had never had an app crash, and had no idea what to do. The technician never let me feel frustrated and tempted to just give up. He was kind and mellow, and we did get the job done! Many thanks for his solid expertise and support!

Your system is difficult to use regarding David's rating I tried to give him Five stars but got stuck at one, this is my last try. Thank you David you were great

Because I work in animal rescue, I sometimes get calls from pet parents asking for help with a sick or injured pet. Last night, one of these calls led me to a dog that needed more help than I was able to provide. Since I'm not a vet, I wasn't sure how to tell Mom and Dad the bad news. Dr.Ivanna from Just Answer provided us with vital information - going above and beyond in the process - as some of us struggled to understand the reality of the situation. I am so grateful to have had the opportunity to be a part of such an excellent service. Thank you!