I cannot tell you the quality of the dresses that come from here because after I ordered my dress I read the reviews and panicked and cancelled my order the next day.
However, I can tell you that I had no problem with them fully refunding my money a few days later, which was a huge relief because I expected much more of a headache and disappointment. So on that note my experience with customer service wasn't bad, I do however wish I could have seen the dress but my budget is so small I couldn't afford the risk..
I ordered two dresses on February 24th totaling almost $400 and I just received them today. Neither of these dresses look like the ones that I thought I was ordering. I ordered the light blue in the light blue and it came in a periwinkle blue. The darker blue lace dress I ordered in black. The sleeves are long in their photo, but mine are 3/4 length. I DID NOT order a custom designed or tailored dress, but shortly after ordering, I received an email that said "Your order will take about 15-25 days to customize." And according to their return policy, custom orders are non-refundable. So basically, I am out $400. I will NEVER order from this company again and I would advise you not to either. With the way their website looks, they lead you to believe they are a company operating in the United States, but they are overseas. I wouldn't give them ANY stars, but that isn't an option.
I love this dress. It was exactly the color length and everything! Did have trouble with shipping but that was on me because I did for get to put my number down. Also if yall are ordering the peice to cover your chest, if your busty tell them. I am and i didnt know that it would be to small. But it works great without it.
Just as anyone would be, I was nervous to order my wedding dress site unseen and never having tried it on but something told me to take a chance on this one. I AM SO HAPPY THAT I DID! The dress fits beautifully (even a little big to be honest) and it is everything I wanted and more! Take the chance! It's totally worth it!
Could not be happier! I couldn't bring myself to pay $500+ for a dress, took a risk and ordered from this shop and it's the BEST THING I EVER DID! Super soft tule, not stiff like other lower priced dresss I saw. Exactly as described and matched my ivory/champagne dress perfectly! Cannot wait to wear it! Seller responded extremely quickly to any and all questions and was extremely attentive. Thank you! Thank you! Thank you!
I ordered my dress being totally skeptical from an online site that I could actually afford. I was so nervous because it was my dream wedding dress! That being said after I placed my order I was told it would arrive end of the month and I had messaged the company seeing if I could pay more to have it shipped sooner in case I needed alterations. They kept in touch with me reassuring everything would be okay and not to worry. I wasn't supposed to receive the dress til March 31st and received it March 24th! Tried the dress on and looked at the quality of it, it fit PERFECTLY! And it wasn't cheaply made, no tears or anything! I have recommended the site to several friends with upcoming weddings, prom, and much more! It was very helpful that the staff was reassuring and they had a size chart so I knew what size to order or even could have had one made to my size!
They are the BEST you won't regret it. They are awesome when it to communication and getting your items on time. The dresses are BEAUTIFUL and STUNNING... Love it! It's perfect for my bridesmaids! Fit perfectly as well!
It's exactly what I envisioned! When I contacted shop I had something specific in mind and she created exactly what I wanted! Can't wait to use it :) It shipped on time and got here REALLY FAST! I am very satisfied with this product.
Horrible customer service. I ordered a bridesmaid dress for a friends wedding. Then the COVID-19 situation happened and my friend canceled her big wedding. I contacted customer support and explain the situation saying that I had not even worn the dress, and still have it in the original packaging. I mentioned that I know their return policy is only 14 days, but the dress took a long time to be shipped to me to begin with and it's still in perfect condition. I explained that these are unusual circumstances due to the pandemic with shipping and uncertainty with weddings, so I hoped they would consider my return. They said that their 14 day return policy is firm regardless of the coronavirus pandemic and that they would not help me at all. Really disappointed and would not recommend them for anything. Shop elsewhere for your dresses!
Absoluyely a scam -they do not answer emails nor do they honor their return policy. Buyer beware? Check out pissed consumer for more honest reviews
Thank you soo much! Perfect fit! I was a little apprehensive about ordering off of June Bridals but I will definitely order again in the future for my next party.
Wonderful customer service. Quick shipping. The wedding dress is absolutely beautiful and fits perfectly. I plan on using them in the future when my other children get married.
Cindy is so helpful with sending samples and I have found the colors for my mix match bridesmaids! Can't wait to get the girls measured up to order with this amazing lady! We will be in touch :)
WARNING! DO NOT ORDER FROM THIS COMPANY! I ordered and paid for my wedding dress in October. I have the confirmation emails for order and payment. I have also received a "tracking" number. When I track the order it say's the order is pending and delivery date will be updated once Fedex receives the package, this is the situation since November 2nd. I have emailed (June Bridals) and received response that it is Fedex delaying the shipment. Fedex says they haven't received the shipment. Needless to say, I am getting the run around and still have no idea if I am getting my wedding dress or not. I am only sharing this, so no one else goes through this.
Love it! Nice materials, good quality and lovely style. It's so easy and comfortable to wear yet casually sexy. A highly recommend piece for your closet for all season.
Beautiful gown! Lots of compliments! Dress was exactly as described and pictured. Shipped fast and it was a perfect fit! Will be ordering more for future clients. Thank you!
Awesome material! My bridesmaids are in love with this dress!
As soon as I got the package, I opened and tried on! Looks beautiful, it's comfortable and ease to wear. Thank you Mr. Alex!
Received my dress for my wedding, Absolute piece of trash! The lace was all shredded, the seams did not match. The measurements are wrong. DO NOT BUY FROM THIS COMPANY! American Site- MADE IN CHINA!
0 stars have to give 1 to post
Love the dress, but the bust doesn't provide enough support for me. However, I was prepared to get some alterations done so the dress can fit my body specifically.
Thank you June Bridals!
Answer: It will take 20-30 days normally. With rush service, it could be shorted to 15 days. :)
Answer: DOn't know, my order never arrived, has never even been sent.
Answer: This is absolutely not true. We purchased a dress from June Bridals and it was absolutely perfect
Answer: They say they will only refund if it is not a custom made dress. Make sure that you have contacted them through Live Chat first before you order, so you have an open ticket about your order.
June Bridals has a rating of 2.3 stars from 498 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with June Bridals most frequently mention customer service, return policy and full refund. June Bridals ranks 13th among Wedding Dresses sites.
Hi Ashlee,
Good day.
Sorry for all the inconvenience. Please kindly note
The 14-day time frame starts from the day the package
Is delivered, not the day of shipment.
If you are fully aware of the 14-day return policy you shall
Respect our policy. We did nothing wrong.
We tried all means to find ways to ship out our dresses.
There are fewer flights to USA nowadays and shipment cost
Tripled and is still rising. We never make any complains and
We hold the list prices of our products still.
We thank you for your kindness and understandings.
Customer Support
Alex