A beautifully made and unique dress. Quality lace and construction. Took a little long to ship but the customer service was prompt and immediate in response to questions.
I'm 5'4 and this dress is long on me... more like a tea length on me than a knee length. But, it doesn't matter, I can match on my high-heeled shoes.
GORGEOUS dress, amazingly well-made. I am so happy. I ordered it long and took it to a dress designer here for alterations when it arrived and she called the other designers in to have a look at the beautiful work! Helen who runs this shop is amazing and was extremely helpful and prompt when there was an issue - all resolved smoothly and happily and I couldn't have asked for better service. Thank you!
I had all my bridesmaids order their dresses from here and every single one came out perfect! Every girl in my wedding talked about how amazingly made they are! They all did a custom order and once the dresses came every girl was please, and so was I. The worker was very promising and write me back with in a few hours. She assured me the date they'd be in our hands and she was right on. I couldn't of been happier. So glad I chose her to make a unique dress for my wedding instead of choosing one other people have from a local bridal store!
Absolutely love this! This dress is beautiful and comfortable! Ordered this dress for prom and arrival in time(as expected, even came a bit earlier than I thought!). Tried it on and the fabric is so soft and breathable and the pink color looks so beautiful! Love all the different ways I can wrap it! The shop owner was very helpful and quick when answering my questions.
I have never been so disappointed in a clothing company, no less a wedding dress company! This is a special day for women and you treat your customers like ATM machines. You neither advertise on the website the cost of international shipping nor do you clearly state that June Bridal does not cover shipping before someone makes a purchase. You do not provide a return label for customers to seamlessly return something that does not fit. You made me jump through hoops to get the return process going. On top of that, I had to pay $71 to return the dress that did not fit!
What a fraud. It's a disgrace you do not provide customer satisfaction--that you make the customer pay an overall $100 for shipping! The least you could do is pay for the shipping fee considering the amount of work I had to do on my end to get this dress successfully returned. June Bridal should not only reimburse me but pay for my shipping costs.
I absolutely adored this dress. It was exactly what I wanted for my wedding. I did have to bring the top in to the tailor so while there I had them make a slight alteration to the dress and I thought I'd share with you. I took off the belt loops, I did not like the overall look with the ribbon fed through. And had them temporarily tack the ribbon along the waist (since it was just for one day).
I would definitely buy again, it was a pleasure dealing with this company.
It took 5 emails to get a response about the status of my dress. When it finally arrived, it was awful. No where even CLOSE to the picture on their site! So PATHETIC... looked like something from a circus. Paid money for a dress I wouldn't even be able to sell at a yard sale. 1st photo is what I received. 2nd is how it was to look!
Thank you so very much! This dress is absolutely gorgeous and will look perfect for the maid of honor (she loves it so much)! Excellent quality and workmanship and so fun to play with all the different possible styles! Communication was great and shipping was very fast! I am extremely pleased with this dress!
I ordered a wedding dress and it did not look like it did on the photos. The material and design was completely different and the arm holes were way too small. They did not respond to my emails when I requested a refund. I had to file a dispute with PayPal just for them to finally respond and tell me that my refund will only be $50 when I paid $185. After going back and forth with them the finally settled on giving me a full refund because I filed a case with PayPal. I definitely do not recommend buying a wedding dress from this company. Never!
It was real a pleasure to work with Lucy. She is passionate about her work and a lot of love dedication goes into each dress. I sent Lucy the link of the dress that I liked. The shop dresses were so beautiful, dazzled me. She was very helpful and then I told her which details I liked or wanted changed. But even if you live far away, she is very good at communication and can work out all the small details with you. I wanted a beautiful, vintage style wedding dresses that was unique and made just for me. And that was exactly what I got! I love my dress :)
I ordered a dress for my son's wedding to try. It arrived 2 months later, and 2 sizes too small.
I asked for a refund.
I got this;
There may be a shipping cost of $40-$70 if you choose to return it. You may want to consult with your local USPS office to confirm the shipping fee for returning the package to Suzhou, Jiang Su, China. Additionally, please note that it may take up to 20-30 days for us to receive the return package and another 2 weeks for the bank to process the refund. Or pay an additional $90 and they will remake it over
I suggest do not ever work with this company.
Gorgeous dress! You honestly can't miss the shop, the dress was comfortable, and very chic! Dress fit great and was even better than pictured! This was the second dress I've ordered, and I will definitely be buying more! Great service!
Dress for my prom arrived the way how I wanted, ships fast. Everyone loved the dress felt beautiful wearing it, I totally recommend the shop. Exactly what I had envisioned! Can't wait for our pics! Thanks so much!
I love my gown! Kathy did an amazing job! I asked for a tracking number for it and she responded quickly with one. I would recommend her to any and everyone! I cannot wait to get married in this amazing dress!
This dress is GORGEOUS! I actually ordered the size 10 after talking with June Bridals, and I probably should have gotten an 8. I am an 8/10 and the 10 in the light gold fabric will be too big if I lose any weight. Got this as a bridesmaids dress. It was here a week after I ordered it, and it is a quality dress! I would definitely order from here again.
My daughters dress was very beautiful however a bit long of the length. I'm not sure if I just was off on the measurements however we made it work and she looked beautiful none the less. The dress arrived as promised.
This is absolutely beautiful! I am shocked at how great of a quality it is, although be sure to know that the optional sew-in slip is a bit slim to your legs. The service was excellent, and they made sure that it would be the perfect fit for me.
Arrived more quickly than expected. Colors are quite true to how they appear on the shop site. They were attached to a card that gave links to watch videos on various ways to tie the dresses. That was really helpful! Thanks!
I absolutely adore this dress, its tailored to my size, its beautiful material and Kate is an incredible artist! I send her a picture of myself cause I couldn't decide on the color, she made the perfect choice for me. The second dress is already ordered.
I can't begin to describe how happy I am with my bridal party dresses for my Wedding next month. Each dress is so gorgeous. My wedding party is so excited to actually get a dress that they are exited to own and will wear again. The fabric is like silky, buttery heaven... The colors are so rich and vibrant. The measurements were on point and precise and the dress was made wonderfully. Feels like high quality. Kathy was so great to work with! If you are searching for dresses for your bridal party - this is it! You won't regret it.
Overview
June Bridals has a rating of 2.3 stars from 498 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with June Bridals most frequently mention customer service, return policy and full refund. June Bridals ranks 13th among Wedding Dresses sites.
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- London, LONDON, United Kingdom
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi there,
Good day.
We are terribly sorry for the mistake made by our manufacturers. We had issue the full refund to you. Your understanding will be appreciated.
Any questions, please don't hesitate to let us know.
Best Regards,
Customer Support