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J.R. Dunn JewelersReviews 2,541

4.9

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From the business

J.R. Dunn Jewelers is a second-generation luxury jeweler that has been family owned and operated since 1969—celebrating over 50 years in business. The flagship store is located in the heart of South Florida, well known for being an Official Rolex Jeweler as well as carrying the top designers in luxury jewelry and timepieces like Breitling, Roberto Coin, John Hardy, TAG Heuer, Gucci, Mikimoto, Tudor and more. J. R. Dunn is one of the first successful omni-channel retailers in the industry, with a leading e-commerce website serving clients worldwide. J.R. Dunn Jewelers prides itself on providing a superior client experience for each and every person, celebrating life’s most joyous occasions. To learn more, visit us in our showroom or visit: https://jrdunn.com/


jrdunn.com
Lighthouse Point, FL, United States
+9
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J.R. Dunn Jewelers Reviews Summary

J.R. Dunn Jewelers has a rating of 4.9 stars from 2,541 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J.R. Dunn Jewelers most frequently mention customer service, fast delivery and roberto coin. J.R. Dunn Jewelers ranks 4th among Engagement Rings sites.

service
12
value
12
shipping
10
returns
5
quality
12

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Mary B.
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I was really searching for John Hardy retailers and happened on to your site. Your site was well organized and really had a wide assortment of JH earrings. The coupon was a deciding factor.

Date of experience: January 3, 2018
Megan A.
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Great selection, unbeatable price
January 3, 2018

Great selection, unbeatable price.

Date of experience: January 3, 2018
Maureen M.
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I had wanted classic pearl stud earrings for sometime. I decided to purchase them for myself. I was unsuccessful finding them at my local Peacocks store. The sales person was not assertive in finding the Mikimoto studs that I wanted. I searched online with my specifications and J. R. Dunne popped up. Although I was interested in 10 mm studs to match a choker that belonged to my mom. However the quality of the Okoya 8 mm fit the bill for me.

I am very satisfied with my purchase especially after the salesman from the other store called me back two weeks later with a price that was four times what I paid albeit they were 10 mm. I'm glad I found a new jewelry store. I especially like your family business story that is shared in your magazine. I come from a family business so I can appreciate the journey that you walked. Maureen

Date of experience: January 2, 2018
cora s.
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Would like estimate/or certified accompanied merchandis

Date of experience: January 2, 2018
George C.
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X
January 2, 2018

X

Date of experience: January 2, 2018
Honora F.
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Beautiful Honora pearl earrings!
January 2, 2018

Beautiful Honora pearl earrings!

Date of experience: January 2, 2018
Keith L.
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Great shopping experience
January 2, 2018

Great shopping experience. I like the option to use Amazon pay. Shipping was delayed a few days, but the staff kept me informed and overnighted my order as soon as they received it. Excellent service.

Date of experience: January 2, 2018
Angie M.
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Had trouble with site had to add to cart
January 1, 2018

Had trouble with site had to add to cart. Had to do it three times

Date of experience: January 1, 2018
Yujin L.
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JR Dunn went above and beyond to locate this item and was able to ship it out to me just before the holidays.

Date of experience: January 1, 2018
Ladislav D.
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So far great!
January 1, 2018

So far great!

Date of experience: January 1, 2018
Jason C.
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Have purchased from you in the past, great service. Thank You

Date of experience: January 1, 2018
Joan D.
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Total confidence in purchasing from J.R
January 1, 2018

Total confidence in purchasing from J.R. Dunn. Using the chat option helped me select just the right gift.

Date of experience: January 1, 2018
Melanie N.
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Helpful chat on line to make purchase
January 1, 2018

Helpful chat on line to make purchase

Date of experience: January 1, 2018
Christie W.
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Fast and easy purchase!
January 1, 2018

Fast and easy purchase!

Date of experience: January 1, 2018
Suzanne K.
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Fantastic service and I love my new ring!
January 1, 2018

Fantastic service and I love my new ring!

Date of experience: January 1, 2018
Mcjeanne Z.
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Website was 'jumpy', do not usually have that problem with others sites. Had to re enter info more than once.

Date of experience: December 31, 2017
Renato V.
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Great service and selection of pearls
December 31, 2017

Great service and selection of pearls

Date of experience: December 31, 2017
Cameron L.
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Fast shipping with great price on the item
December 31, 2017

Fast shipping with great price on the item

Date of experience: December 31, 2017
Randall L.
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Professional and expedited assistance!
December 31, 2017

Professional and expedited assistance!

Date of experience: December 31, 2017
Terri D.
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Exceptional service
December 31, 2017

Exceptional service

Date of experience: December 31, 2017