On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
J.R. Dunn Jewelers is a second-generation luxury jeweler that has been family owned and operated since 1969—celebrating over 50 years in business. The flagship store is located in the heart of South Florida, well known for being an Official Rolex Jeweler as well as carrying the top designers in luxury jewelry and timepieces like Breitling, Roberto Coin, John Hardy, TAG Heuer, Gucci, Mikimoto, Tudor and more. J. R. Dunn is one of the first successful omni-channel retailers in the industry, with a leading e-commerce website serving clients worldwide. J.R. Dunn Jewelers prides itself on providing a superior client experience for each and every person, celebrating life’s most joyous occasions. To learn more, visit us in our showroom or visit: https://jrdunn.com/
J.R. Dunn Jewelers has a rating of 4.9 stars from 2,541 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J.R. Dunn Jewelers most frequently mention customer service, fast delivery and roberto coin. J.R. Dunn Jewelers ranks 4th among Engagement Rings sites.
We monitor reviews for authenticity
Hi, i dont understand why i see 'What type of device did you make your purchase on?
' in this questions, i bought a watch. I see only laptop, tablet and desktop. Anyway, i received my watch on time and thank you for this
The process was very easy and I received my ring in a timely manner.
Overall very happy with the experience of ordering and the product is just what I expected
Fabulous service, excellent customer service!
I ordered a special bracelet that was going to take a little more time to get than I had planned. So they sent me a teddy bear with a picture of the bracelet for my wife to open on her birthday at no extra charge.
They put in extra effort to make the deal work. Thank you!
Great!
Somewhat disappointed in the bracelet scale. I returned it but kept the necklace. I did however buy a new chain because the chain that was included was really tiny and cheap looking. The ideas and concept of dog fever is great but needs some tweaking.
Great value. Beautiful pearls. Incredible customer service.
Easy and awesome!
E
Stephen Pryor is my rep and has always gone above and beyond. That's why I keep coming back!
Very positive shopping experience. Excellent web site, very secure packing, delivery time was just about as stated upon ordering. My only concern is with the size of the band for the day bracelet. It barely fits. If possible, could it be replaced with a bit longer band?
I do notice that the sleep bracelet helps with my sleep patterns; it took a few days to see a difference, but when I forgot to wear it one night - I knew it was helping!
Many Thanks
Size of the bracelet was not given. The bracelet was returned due to size.
I am a 2nd time JR DUNN customer and this is due to the quality, pricing, and service.
So far, so good.
Very easy, thanks! Somewhat disappointed with delivery/availability. After ordering, was advised item was not available and back-ordered. Christmas gift was delivered about the end of January; but reps at JR Dunn were very straightforward about it and sent a Christmas gift card accompanied by a small stuffed teddy bear for Christmas. Nice touch. They also followed up with advice on expected delivery date.
Easy to use website, bought because no tax and easy return policy,
Unfortunately the size of the earrings was not in the description and no picture with model wearing them either.
Great experience and very good pricing that gave me a 15 percent discount which what May my final decision to purchase because your pricing was very fairb
Wonderful service and high quality merchandise. Will shop with them again of course.
Item I ordered was not available (I was called a couple days after ordering). Had to purchase a more expensive item
Answer: It was very easy for me -- I emailed, and received a rapid response. Was also able to reach them by phone.
Answer: Totally legit operation! They are a real brick and mortar jewelry store that also offers online purchasing.