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J.R. Dunn JewelersReviews 2,541

4.9

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From the business

J.R. Dunn Jewelers is a second-generation luxury jeweler that has been family owned and operated since 1969—celebrating over 50 years in business. The flagship store is located in the heart of South Florida, well known for being an Official Rolex Jeweler as well as carrying the top designers in luxury jewelry and timepieces like Breitling, Roberto Coin, John Hardy, TAG Heuer, Gucci, Mikimoto, Tudor and more. J. R. Dunn is one of the first successful omni-channel retailers in the industry, with a leading e-commerce website serving clients worldwide. J.R. Dunn Jewelers prides itself on providing a superior client experience for each and every person, celebrating life’s most joyous occasions. To learn more, visit us in our showroom or visit: https://jrdunn.com/


jrdunn.com
Lighthouse Point, FL, United States
+9
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J.R. Dunn Jewelers Reviews Summary

J.R. Dunn Jewelers has a rating of 4.9 stars from 2,541 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J.R. Dunn Jewelers most frequently mention customer service, fast delivery and roberto coin. J.R. Dunn Jewelers ranks 4th among Engagement Rings sites.

service
12
value
12
shipping
10
returns
5
quality
12

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Simge A.
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Hi, i dont understand why i see 'What type of device did you make your purchase on?
' in this questions, i bought a watch. I see only laptop, tablet and desktop. Anyway, i received my watch on time and thank you for this

Date of experience: February 13, 2018
Brynne R.
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The process was very easy and I received my ring in a timely manner.

Date of experience: February 12, 2018
Marlena P.
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Overall very happy with the experience of ordering and the product is just what I expected

Date of experience: February 12, 2018
Janice W.
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Fabulous service, excellent customer service!
February 11, 2018

Fabulous service, excellent customer service!

Date of experience: February 11, 2018
Joe M.
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I ordered a special bracelet that was going to take a little more time to get than I had planned. So they sent me a teddy bear with a picture of the bracelet for my wife to open on her birthday at no extra charge.
They put in extra effort to make the deal work. Thank you!

Date of experience: February 11, 2018
Joe R.
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Great!
February 11, 2018

Great!

Date of experience: February 11, 2018
kim t.
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Somewhat disappointed in the bracelet scale
February 10, 2018

Somewhat disappointed in the bracelet scale. I returned it but kept the necklace. I did however buy a new chain because the chain that was included was really tiny and cheap looking. The ideas and concept of dog fever is great but needs some tweaking.

Date of experience: February 10, 2018
TAMMY B.
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Great value
February 10, 2018

Great value. Beautiful pearls. Incredible customer service.

Date of experience: February 10, 2018
Dana E.
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Easy and awesome!
February 10, 2018

Easy and awesome!

Date of experience: February 10, 2018
Griffin M.
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E
February 8, 2018

E

Date of experience: February 8, 2018
Melanie B.
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Stephen Pryor is my rep and has always gone above and beyond. That's why I keep coming back!

Date of experience: February 8, 2018
Loretta P.
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Very positive shopping experience
February 7, 2018

Very positive shopping experience. Excellent web site, very secure packing, delivery time was just about as stated upon ordering. My only concern is with the size of the band for the day bracelet. It barely fits. If possible, could it be replaced with a bit longer band?
I do notice that the sleep bracelet helps with my sleep patterns; it took a few days to see a difference, but when I forgot to wear it one night - I knew it was helping!
Many Thanks

Date of experience: February 7, 2018
Peter A.
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Size of the bracelet was not given
February 6, 2018

Size of the bracelet was not given. The bracelet was returned due to size.

Date of experience: February 6, 2018
Victoria G.
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I am a 2nd time JR DUNN customer and this is due to the quality, pricing, and service.

Date of experience: February 5, 2018
Angel P.
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So far, so good
February 5, 2018

So far, so good.

Date of experience: February 5, 2018
Fred J.
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Very easy, thanks!
February 5, 2018

Very easy, thanks! Somewhat disappointed with delivery/availability. After ordering, was advised item was not available and back-ordered. Christmas gift was delivered about the end of January; but reps at JR Dunn were very straightforward about it and sent a Christmas gift card accompanied by a small stuffed teddy bear for Christmas. Nice touch. They also followed up with advice on expected delivery date.

Date of experience: February 5, 2018
Dava S.
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Easy to use website, bought because no tax and easy return policy,
Unfortunately the size of the earrings was not in the description and no picture with model wearing them either.

Date of experience: February 2, 2018
Joyce M.
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Great experience and very good pricing that gave me a 15 percent discount which what May my final decision to purchase because your pricing was very fairb

Date of experience: January 31, 2018
Francine l.
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Wonderful service and high quality merchandise
January 31, 2018

Wonderful service and high quality merchandise. Will shop with them again of course.

Date of experience: January 31, 2018
Karen S.
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Item I ordered was not available (I was called a couple days after ordering). Had to purchase a more expensive item

Date of experience: January 28, 2018