On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
J.R. Dunn Jewelers Reviews Summary
J.R. Dunn Jewelers has a rating of 4.9 stars from 2,541 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J.R. Dunn Jewelers most frequently mention customer service, fast delivery and roberto coin. J.R. Dunn Jewelers ranks 3rd among Engagement Rings sites.
Instant Feedback
We monitor reviews for authenticity
I found exactly what I was looking for on your website and was very pleased when I received it in the mail. I liked that if it hadn't had worked out I could have sent it back for a refund. The whole experience was a breeze.
I was so pleased with your service that I will shop with you first!
When I called about delivery options, the person I spoke with was rude
Excellent customer service. I was informed the item was on back order and when to expect it. The item was delivered days before I was expecting it.
I love shopping at JR Dunn. This was my first time visiting the site and making a purchase and everything went very well. They even responded after hours with help for my purchase which resolved my issue.
Great customer service. Was assured of gift arriving in time for Christmas and it did.
Good
You guys were great to work with. The communication was stellar. The original money clip I ordered was not in stock, but there was plenty of communication about options and so forth. Will order again!
C
LOVELY earrings...classic!
Seamless process.
Disappointed that coupon cannot be used, that is why I chise yr site. Otherwise service was fine
Very Happy!
Loved my ring
My husband loves his new watch
Easy service and fast delivery
Could not be happier with J.R.Dunn...product, service and price!
I was very pleased with how smooothly things went and how PROMPTLY my order came...earlier than I expected. The packaging was beautiful. Most of all, the follow up from customer service has been very impressive. I will definitely use this company again.
Excellent selection with superb customer service. This was my second time buying from JR Dunn, and I will certainly be back.
Beautiful earrings, arrived securely and gently packaged, even earlier than expected. I love them and because they are gold, they don't hurt my ears even if I sleep in them! Just purchased an additional pair of similar earrings from you guys, and I'm sure the experience will be the same. Thank you!
From the business
J.R. Dunn Jewelers is a second-generation luxury jeweler that has been family owned and operated since 1969—celebrating over 50 years in business. The flagship store is located in the heart of South Florida, well known for being an Official Rolex Jeweler as well as carrying the top designers in luxury jewelry and timepieces like Breitling, Roberto Coin, John Hardy, TAG Heuer, Gucci, Mikimoto, Tudor and more. J. R. Dunn is one of the first successful omni-channel retailers in the industry, with a leading e-commerce website serving clients worldwide. J.R. Dunn Jewelers prides itself on providing a superior client experience for each and every person, celebrating life’s most joyous occasions. To learn more, visit us in our showroom or visit: https://jrdunn.com/
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members