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J.R. Dunn Jewelers Reviews Summary
J.R. Dunn Jewelers has a rating of 4.9 stars from 2,541 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J.R. Dunn Jewelers most frequently mention customer service, fast delivery and roberto coin. J.R. Dunn Jewelers ranks 3rd among Engagement Rings sites.
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Excellent service and communication!
Excellent experience with JR and plan on shopping again soon. I received a personal phone call letting me know the ring sizes available and they immediately shipped before Christmas.
Overall great experience!
Great customer service! Received my order very quickly.
Beautiful jewelry! Something you dont women wearing on a daily basis. This is for my wonderful wife! 25 years of marriage!
Live chat support helped me with feeling comfortable ordering online. The description of the ring I was looking for also convinced me to order from your company. In addition, your positive reviews and your A+ rating from BBB and your return/exchange policy influenced me to go ahead and order from you.
Awesome.
Very customer oriented, great communication about the order.
The Gucci Ghost sterling silver ring came with permanent blemishes that I have tried to clean off, used sterling polish, and tried using baking soda and vinegar, and the ring still has a sizeable imperfection on one side of the ring
Exceptional selection of fine jewelry combined with personal courteous service.
The price was perfect... The packaging was the best ever! Shipping fast over the holidays and you kept me in the loop. Appreciate the quality and service. Will purchase again!
Great website, easy to use.
Pleasure to do business with J.R. Dunn!
Overall experience was good but product unavailable in the original color I selected even though it was shown as available on the website
Wonderful, easy experience.
I enjoy working with your company - excellent service!
Love my earrings so much they have not left my lobes since the moment they arrived!
Great selection and pricing.
Jr Dunn did a great job assisting me with this order along with helping me find this item I was looking for that was sold out else where.
Shipment took longer than promised, packaging was odd. Fedex box, inside a fedex box. Not a big deal but not terribly professional
Quick and easy
From the business
J.R. Dunn Jewelers is a second-generation luxury jeweler that has been family owned and operated since 1969—celebrating over 50 years in business. The flagship store is located in the heart of South Florida, well known for being an Official Rolex Jeweler as well as carrying the top designers in luxury jewelry and timepieces like Breitling, Roberto Coin, John Hardy, TAG Heuer, Gucci, Mikimoto, Tudor and more. J. R. Dunn is one of the first successful omni-channel retailers in the industry, with a leading e-commerce website serving clients worldwide. J.R. Dunn Jewelers prides itself on providing a superior client experience for each and every person, celebrating life’s most joyous occasions. To learn more, visit us in our showroom or visit: https://jrdunn.com/
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members