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J.R. Dunn JewelersReviews 2,541

4.9

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J.R. Dunn Jewelers Reviews Summary

J.R. Dunn Jewelers has a rating of 4.9 stars from 2,541 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J.R. Dunn Jewelers most frequently mention customer service, fast delivery and roberto coin. J.R. Dunn Jewelers ranks 3rd among Engagement Rings sites.

service
12
value
12
shipping
10
returns
5
quality
12

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Judy Z.
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It was good
January 2, 2019

It was good.

Date of experience: January 2, 2019
Mary A.
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Ordering was easy, delivery was as expected, and the discount was terrific!

Date of experience: January 2, 2019
Sharon S.
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Excellent service
January 2, 2019

Excellent service. I needed to change delivery address due to travel, Dunn handled it nicely.

Date of experience: January 2, 2019
Marjorie F.
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I inquired about availability of item and return policy and experienced excellent customer service. Easy online order process, item was well packaged, and received my order the next day during peak holiday shopping month of December. Would definitely order again from JR Dunn.

Date of experience: January 2, 2019
Guest Z.
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Ideally, Marco Bicego necklace would have come in a Bicego holder. Overall, excellent experience

Date of experience: January 2, 2019
Kate W.
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I love the item!
January 2, 2019

I love the item! It is just perfect!

Date of experience: January 2, 2019
Teresa S.
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Great shopping experience
January 2, 2019

Great shopping experience.

Date of experience: January 2, 2019
Johnnita B.
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Great purchasing experience!
January 1, 2019

Great purchasing experience!

Date of experience: January 1, 2019
Guest H.
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Amazing customer service and overall process
January 1, 2019

Amazing customer service and overall process.

Date of experience: January 1, 2019
Gigi I.
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This was my first time to purchase from J R Dunn, Steve was very helpful and definitely will purchase again from them.

Date of experience: January 1, 2019
Marianne C.
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Great website with excellent detailed pictures and ease of ordering. Took advantage of a 20% discount which I appreciated. Will shop with you again for my jewelry needs as it was a very pleasant experience!

Date of experience: January 1, 2019
Joshua C.
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Excellent service and support
January 1, 2019

Excellent service and support. A+

Date of experience: January 1, 2019
cw F.
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Great customer service
January 1, 2019

Great customer service. When ordered placed, immediately received an email thanking me for the purchase. Shortly after that, another email arrived stating that the item was temporarily out of stock, but would be delivered no later than Dec. 21, and would that be acceptable to me. It was fine with me, and the order was received several days prior to that date.

Date of experience: January 1, 2019
Abraham R.
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N/A
January 1, 2019

N/A

Date of experience: January 1, 2019
Stephen M.
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Very good!
December 31, 2018

Very good!

Date of experience: December 31, 2018
Larry L.
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Nina was wonderful and everything went fine
December 31, 2018

Nina was wonderful and everything went fine

Date of experience: December 31, 2018
Sarah D.
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Great!
December 31, 2018

Great!

Date of experience: December 31, 2018
Walter M.
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Excellent transaction!
December 31, 2018

Excellent transaction!

Date of experience: December 31, 2018
Buck X.
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Very good buying experience
December 31, 2018

Very good buying experience. The Sales-Customer Service Representative was very helpful.

Date of experience: December 31, 2018
Camille M.
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It was excellent *****
December 30, 2018

It was excellent *****

Date of experience: December 30, 2018

From the business

J.R. Dunn Jewelers is a second-generation luxury jeweler that has been family owned and operated since 1969—celebrating over 50 years in business. The flagship store is located in the heart of South Florida, well known for being an Official Rolex Jeweler as well as carrying the top designers in luxury jewelry and timepieces like Breitling, Roberto Coin, John Hardy, TAG Heuer, Gucci, Mikimoto, Tudor and more. J. R. Dunn is one of the first successful omni-channel retailers in the industry, with a leading e-commerce website serving clients worldwide. J.R. Dunn Jewelers prides itself on providing a superior client experience for each and every person, celebrating life’s most joyous occasions. To learn more, visit us in our showroom or visit: https://jrdunn.com/


jrdunn.com
Lighthouse Point, FL, United States
+9