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J.R. Dunn Jewelers has a rating of 4.9 stars from 2,541 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J.R. Dunn Jewelers most frequently mention customer service, fast delivery and roberto coin. J.R. Dunn Jewelers ranks 3rd among Engagement Rings sites.
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It was good.
Ordering was easy, delivery was as expected, and the discount was terrific!
Excellent service. I needed to change delivery address due to travel, Dunn handled it nicely.
I inquired about availability of item and return policy and experienced excellent customer service. Easy online order process, item was well packaged, and received my order the next day during peak holiday shopping month of December. Would definitely order again from JR Dunn.
Ideally, Marco Bicego necklace would have come in a Bicego holder. Overall, excellent experience
I love the item! It is just perfect!
Great shopping experience.
Great purchasing experience!
Amazing customer service and overall process.
This was my first time to purchase from J R Dunn, Steve was very helpful and definitely will purchase again from them.
Great website with excellent detailed pictures and ease of ordering. Took advantage of a 20% discount which I appreciated. Will shop with you again for my jewelry needs as it was a very pleasant experience!
Excellent service and support. A+
Great customer service. When ordered placed, immediately received an email thanking me for the purchase. Shortly after that, another email arrived stating that the item was temporarily out of stock, but would be delivered no later than Dec. 21, and would that be acceptable to me. It was fine with me, and the order was received several days prior to that date.
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Very good!
Nina was wonderful and everything went fine
Great!
Excellent transaction!
Very good buying experience. The Sales-Customer Service Representative was very helpful.
It was excellent *****
Answer: It was very easy for me -- I emailed, and received a rapid response. Was also able to reach them by phone.
Answer: Totally legit operation! They are a real brick and mortar jewelry store that also offers online purchasing.
J.R. Dunn Jewelers is a second-generation luxury jeweler that has been family owned and operated since 1969—celebrating over 50 years in business. The flagship store is located in the heart of South Florida, well known for being an Official Rolex Jeweler as well as carrying the top designers in luxury jewelry and timepieces like Breitling, Roberto Coin, John Hardy, TAG Heuer, Gucci, Mikimoto, Tudor and more. J. R. Dunn is one of the first successful omni-channel retailers in the industry, with a leading e-commerce website serving clients worldwide. J.R. Dunn Jewelers prides itself on providing a superior client experience for each and every person, celebrating life’s most joyous occasions. To learn more, visit us in our showroom or visit: https://jrdunn.com/