J.R. Dunn Jewelers has a rating of 4.8 stars from 2,538 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J.R. Dunn Jewelers most frequently mention customer service and roberto coin. J.R. Dunn Jewelers ranks 132nd among Engagement Rings sites.
Great experience with JR Dunn, I personally never have ordered from this store in the past, but the reviews is what pushed me to try it out, plus great percentage off deal was going on and I couldn't pass up the purchase of my Michele watch! Love it!
I received at least 3 emails about getting a 20% discount for my birthday but when I tried to use it it didn't work. Live Chat said I only got 10% on the piece. I have shopped before and got a 10% discount so I thought it was legitimate to expect the discount as advertised. I went ahead and bought the item but I probably shouldn't have because now I am not as satisfied..
Lady very rude and unfriendly she acted as if she would rather not have had us in the store. Will not return had better experiences in the past
I was extremely satisfied with J.R. Dunn's customer service. I would definitely continue shopping with them and I will let my friends and co-workers know about the great customer service JR Dunn provides.
The earrings are too too small! I want to return for larger John Hardy earrings. I have many of the Hardy pieces. I could not wear these very very small earrings. Looks like earrings for a seven year old. Ad misrepresents size.
My order was shipped and received quickly. The item was exactly as pictured and described.
My experience was exceptional. The price, customers service, and the item purchased went above my expectations. I highly recommend JRDunn Jewelers to anyone desiring a smooth purchase experience and quality merchandise.
I tried purchasing this product 5 times and failed, when I try to communicate through mail, i didn't recieve a single response. It was a worst experience as i want this product as soon as possible but not getting any help from your side on how to purchase it.
The process of purchasing this item could not have been anymore easier. The chat was promptly there for questions I had, the confirmation and the shipment of my order was very prompt. I couldn't be more satisfied with the shopping experience.
Heard your commercial on 105.9FM to pay over time with no interest. You've got a great reputation as a family jeweler in the area. I come from a family of jewelers as well (Northeast). What more can I say?
I looked at this bracelet for a month and when I saw I could get a small I jumped. I have a very small wrist and this bracelet is beautiful and it is a perfect fit. I'm so in love with it and how fast you guys can ship!
The website is very easy to use. The product is of very high quality. The delivery system set up is fantastic because, not only is the product delivered on time, a signature is required for security reasons.
J R Dunn was a pleasure to deal with and was very attentive with follow up emails. I was very pleased with my experience and would definitely purchase from them again and would highly recommend them to my friends
The item that I purchased was allegedly new but appeared to be scratched on the surface. Instead of going through the hassle of returning it, I kept it, as it was not very noticeable, but it was disappointing, as I paid full price.
The Mikimoto pearl bracelet was exactly what I wanted and I was happy I could take advantage of the sale.
The Mikimoto earrings were nice but the pearls were smaller than what I wanted.
When I wanted to return the earrings, Steve was very helpful and even sent me a return shipping label.
I have bought other items from J.R. Dunn throughout the years and have always been satisfied.
I like talking to someone at J.R. Dunn before purchasing... They are very helpful.
Thank you.
I purposely had the package sent to a friend's house so the recipient would not see the package. The addressee was changed by you, my name was taken off the package and my friend's was put on the package, which then caused them to open the package. A card was sent to my address discuss the purchase, the recipient then saw the card and who it was from and knew the gift was coming. The card ruined the surprise and does not serve any purpose.
I purchased from your jeweler in lieu of John Hardy directly because of your 10% off coupon. John Hardy was offering free earrings but their bracelet was on back order until April. Your price was just better and the item was available now.
Customer service was very helpful. Pleased with the product.
I'am very Fascinated. The service is Excellent exceeded my expectations, and the presentation is very nice and very attractive. My husband was extremely happy and excited. He loved it and it fits him.
Extremely satisfied.
They are exactly what they say they are. They arrived safe and quickly. The customer service was very good as well.
Answer: It was very easy for me -- I emailed, and received a rapid response. Was also able to reach them by phone.
Answer: Totally legit operation! They are a real brick and mortar jewelry store that also offers online purchasing.