About the Business
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
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I was trippin I wouldn't get my equipment. I asked if their time frame given to me on estimated arrival was accurate. I received a detailed response to be reassured of its arrival!
The product arrived on time. Arrived as described online. Installed the same way posted reviews explained it would. The product performed as expected. I am very pleased with my purchase and recommend J&P Cycles for your next purchase needs.
Online "Check store availability" gone.
The new website is horrible. It shows you pages of things that have nothing to do with the item you search for your specific make, model and year bike. I loved the fact that I could look up a part and see if it was in stock at my local store. The store that started it all, Anamosa, Iowa. It is almost enough to drive me to the completion. Bikers are loyal, and Revzila seems to want to change that.
Items were well priced and shipping to Alaska was quick. Items were well packaged and quality.
Great parts, great prices and fast delivery. Can't beat it.
Did not expect the delivery so quick. Exactly what I ordered. No problems. Will order again fo J&P
Very good experience, you delivered a lot faster than any other motorcycle store that I know.
I ordered on Sunday at 7pm online and needed to make a change to the order. Called when they opened first thing Monday morning. The lady was super nice but said they couldn't do anything regarding the change to the order? Said it was in processing? Still didn't ship out for 4 days? Ridiculous policy! So if you order anything and need to change or cancel you have "seconds" her words to make changes and that's if it was ordered during working hours. I've done a lot of business here but have learned my lesson now. NOT A HAPPY CUSTOMER!
Fast and accurate, just what I needed. Will purchase from you in the future when needed. Prices are fair and parts are in stock.
Great parts. Good prices. Fast delivery of parts. Everything you need for your motorcycle. Everything you need for your riding gear also.
This does not fit my bike, the bolts holes don't line up.
I love J&P unfortunately I have two VW's that consume most of my money. If I didn't I would probably spend way too much here on my Harley.
Fast and simple. ………………,,,,,………………………,,………………………….
Easy to use excellent service. Quick delivery. Products were packaged neatly no damage
Quick and easy order and shipping. Will be wearing these every time I ride.
Very good service and fast shipping. I think I received both parts inside 5 days from ordering. Two thumbs up.
Superfast transaction and shipping. Item BETTER than described! I ordered an open box item, but it came looking like brand new! Thanks!
More pics of items would be helpful. And when using a vehicle from My Garage, why doesn't the search results filter out everything except what actually fits?
Tony B was great. Was having issues with the website, and he got my order straight.
Fast and Easy, delivery was right on time and as in the past, the product was exactly as described.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dan, We do apologize for your frustration. We looked into your order and see you placed it on 10/1 and it was processed and shipped on 10/2. This can be the downside of getting orders processed and shipped quickly. When processing orders quickly and using automated systems the time allowed to cancel or modify can be narrow.