From the business
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Ordered a speedometer/ bezel kit for a 94 Harley Sportster. Description said it was for FL models but the fitment notes said it said it would a 94 Sportster. There were no dimensions included in the description. I decided to take a chance and the kit that I received was definitely only for a FL type with a console mounted speedometer.
Chosing the right windshield was very easy as the website showed the exact measurements of where the existing hardware should fit. The existing hardware fit the windshield perfectly. The order was super easy and the delivery was faster than expected. I would definitely recommend purchasing through J&P Cycles.
All parts ordered were correct and came in a timely matter
Got my order promptly, although it was one order it came as 3 different deliveries, wondered why it didn't come together though.
Got help from online chat to insure this what I want. Great experience! Exact replacement!
Everything was great. Would do service with them again.
Got. The brake line very fast bit the had to wait for the ends and crush washers for another. 3 or 4 days. Which this time of year wasn't a big deal but had it been riding season that would had have been an issue
The handle bars shipped the day of the order, then they arrived the second day. The 2 up and 2 back bars are perfect for my riding comfort.
Buy all my $#*! here... another successful transaction
Got my order fast. Great price, was pleased with entire process
It was delivered on time, the installation was not difficult, and my throttle response is better.
Fast delivery great service thanks for the opportunity and information on the parts I needed
Overall I am very pleased with my purchase. Took awhile to get it though.
Customer Service was very kind, all I can say! I'm not sure who I talked to when I ordered the first license plate holder. Excellent service A1
Once I learned the search by vehicle, the search was pretty simple! I ordered a seat for 2008 Electra Glide and it arrived earlier than promised. The seat fit the bike well and looks great, it set me back about 2.25" further from the bars and made all the difference in the world.
I'd wanted to get some luggage guards for my wife's Harley Deluxe. Tired since 2020 and even called Harley and was told that there's nothing that would fit. Just looking at J&P lately saw a pair that was made by Hog workz that they would fit. Ordered and they're on the bike. Fit perfectly and simple quick installation. Good quality and Great price
JPCycles has gone above and beyond to make sure I was taken care of during and after my order. Their customer service was great and attentive to my needs. Very refreshing dealing with a company who cares. I would highly recommend. My helmet is awesome!
Always been good Service been using J and P for over 20 years all three of my bikes have J and P parts on them
Not just a bolt on needed some tweaking to make it work
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We do apologize you had an issue with the promo code. First, please make sure you are logged into your account. Guest accounts may not be eligible for promotional discounts. We offer many promo codes for new and existing customers. Unfortunately, some manufacturers do not allow us to extend a discount this is why we must say ***Exclusions do apply*** I have added a link below to our exclusions. Also, additional restrictions can apply depending on the promotion. Please reach out to us at customerservice@jpcycles.com, give us a call at 800-318-4823, or utilize our live chat@jpcycles.com before placing the order and we will be glad to assist and confirm any exclusions or restrictions. Once again, we appreciate your feedback and we look forward to doing business with you in the future.
https://www.jpcycles.com/promotion-exclusions