From the business
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Good & excellent quality, but i prefer if you have options for international shipping for exhaust system
Awesome customer service, the chat feature helped get me the right parts and quickly. Customer service answered my questions and sent me in the right direction to help with my service
Had a problem with the shipper but J&P cycles went above and beyond to make it a good experience
Quick! And what I wanted! Overall good experience and fast shipping
The site was easy to use. The product was as described, and the delivery was fast.
I was hoping a taller windshield would allow me to see through it and provide more wind protection for my wife, but there is too much distortion.u
Your tire size selection methodology on your web page sucks absolutely useless. You will enter the size of tire you need, then it will show you a bunch of options and each and every one of them you have to reselect the size of tire that you require. Worthless absolutely worthless. So much better web pages out there. As for the checkout process, how about you guys add a couple more shipping options? I don't know maybe ones that are fast like next day, 2nd.
Nope, just one crappy option. Let's see how quick it actually gets here. Thanks for nothing.
Shipping is fast as usual. I ordered it on a Monday, got the parts on Weds.
So far so good. No leaks and arrived in a timely manner
I received my order (highway pegs) as expected timely.
Found what should've fit had to modify the back end because they were about 2" Short
Fit perfectly and was an easy to install. Thanks for the great price and easy checkout.
Ordered a new seat and was making sure it would fit.
Replacement e clip fit the stock seat bolt nut in fender on my 21 street glide. Also bought a whole not seat bolt kit incaes it didn't work.
Found what I wanted online ordered it and it was a awesome product
Order from J&P was easy and efficient. I ordered the new intakes on a Monday and they were on my bike on Thursday.
Tried to explain it but all they said was "it will fit your bike.(if it were "round " it would have.)
Site was easy and fast to navigate. No hiccups. In-stock and on time which is always a plus
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience. I do see we authorized a return. We would have gladly taken it back and sent a new one.