Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Easy to order and I received exactly what I ordered in a very quick delivery.
It was online so I kept getting distracted by women who want me who are in my area.
Great site. Everything I ever need is at J&P Cycles.
I ordered a preinstalled seat, but the image did not match the product. I called customer support, and Jesse was able to confirm that I was ordering the seat and not the passenger pillion shown in the image. Thank you, Jesse!
These are my 3rd pair of riding boots ( first pair from JP Cycles).These boots are fantastic.sturdy,flexible leather.do not feel like cement blocks lol.For price paid you will not find better.Very satisfied with comfort,support and protection...
Good service with quick turn-around. Over all good experience for a 1st time purchase.
I order a few things for my husband on this site and we received them in a timely manner. He hasn't complained about the products received so I assume they were what we ordered and what he needed.
Very quick and expedited service. Definitely would use again!
Easy to take care of and it got here with in a reasonable time.
No complaints from me it's all been good so far. Nothing has been late or torn apart
I looked for a product to cover the battery and the rest of the wiring under the seat, that I could build a super low profile seat off of, and this seat pan did the job.
I ordered an O-ring kit for the banjo fitting on my Road King and they shipped it in a huge box. I'm not complaining but it just as easily been shipped in an envelope.
It was delivered in a timely manner and the product was as described
Bought for a 2010 fxdc which the site said it would fit, but it did not and leaked badly.
I had ordered a specific part and a different one from what was ordered was sent. Reordered the right one the next day, and have to return the wrong one. But the other parts ordered fit and look great!
Order was placed and shipped in a very timely manner. And, shipment was received just as order was placed. Thanks for such flawless transaction.
Got the parts quickly and easy installation just didn't do what I was expecting
Great easy experience, from start to finish. Thanks J & P.
I chatted with their sales ladygot the correct tire size for my ultra classic, she completed my order and zI recied my tire right on schedule
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor