business logo of J&P Cycles

J&P CyclesReviews 21,929

4.7

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,626
quality
21,247
This company responds to reviews on average within 4 days

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67,358 reviews

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New Jersey
1 review
0 helpful votes
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Great quality
June 15, 2024

I bought these same hand grips a few years ago. I love them so much that when I got my new bike I got another set.

Date of experience: June 5, 2024
Tennessee
1 review
0 helpful votes
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The quality of my voltage regulator was nothing short of surprising through this company. The extra couple inches of connector length made installation and reconnection simple.

Date of experience: June 5, 2024
Illinois
1 review
0 helpful votes
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Battery
June 15, 2024

Great battery! Started my bike up right away. Also had new bolts and washers for battery cable. Was a I little bigger than original battery but it's getting the job done

Date of experience: June 5, 2024
Texas
1 review
0 helpful votes
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Dealing with J&P Cycles
June 15, 2024

I've been buying things from J&P for many years. I haven't had any issues that I can remember. I plan on using them for the foreseeable future.

Date of experience: June 5, 2024
Tennessee
1 review
0 helpful votes
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Great experience
June 15, 2024

Attentive, prompt, friendly, knowledgeable, met my expectations, great customer service

Date of experience: June 5, 2024
North Carolina
1 review
0 helpful votes
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Bait and switch
June 15, 2024

I purchased through this website because I was offered a 10% off promo code from J&P Cycles. After putting almost $500.00 worth of products into my shopping cart and then completing my purchase I found out that the products I purchased were not allowed with the promo code. The promo code was not shown with any limitations prior.

Date of experience: June 5, 2024
Indiana
1 review
0 helpful votes
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I'm satisfied
June 15, 2024

Fast shipping, reasonable prices. I received my order in time to go on a ride that I thought I'd miss.

Date of experience: June 5, 2024
Ohio
1 review
0 helpful votes
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Great parts, great service
June 15, 2024

Parts ordered fit exactly as supposed to. Quick delivery fair price..

Date of experience: June 5, 2024
Hawaii
1 review
0 helpful votes
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Carrier
June 14, 2024

FedEx got my order here safely without getting it lost, not like the USPS, that lost 2 orders for me in the past 2 months, ty for using FedEx or UPS.

Date of experience: June 4, 2024
Washington
1 review
0 helpful votes
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Shinko 705 tires
June 14, 2024

Put them on my 2014 DL 1000. Love them. J&P Cycles thanks! Excellent price and super fast shipping just as advertised.

Date of experience: June 4, 2024
Wisconsin
1 review
0 helpful votes
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GREAT
June 14, 2024
Updated review

Ordered some mirrors and they were delivered within a few days and that's what I liked. Didn't have to wait forever.

Date of experience: June 4, 2024

Ok its my first time
March 24, 2024
Previous review

Ok its my first time

Date of experience: March 14, 2024
Australia
1 review
0 helpful votes
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Ok, available parts, easy to find
June 14, 2024
Updated review

Ok,
Available parts, easy to find, it took a month to arrive. I know that's not J&P cycles fault for poor postage, however it took at least 7 days for you to process before posting.
I would be very reluctant to purchase anything from america now.

Date of experience: June 4, 2024

Ok, available parts, easy to find
May 7, 2024
Previous review

Ok,
Available parts, easy to find

Date of experience: April 24, 2024
Massachusetts
1 review
0 helpful votes
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Perfect as usual
June 14, 2024

For your information, DynoJet is garbage! They sold me junk and I ended up getting a Thundermax from JP that has been working perfectly with minor adjusting. I will keep JP in mind for any and all future needs!

Date of experience: June 4, 2024
Florida
1 review
0 helpful votes
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All was great
June 14, 2024
Updated review

Found what i needed was great. Fit was great. Love the design. The build in sunglasses is awesome. Able to move them up and down as needed.

Date of experience: June 4, 2024

Thanks
May 14, 2024
Previous review

Thanks. Easy to find what im looking for.

Date of experience: May 4, 2024
Nevada
1 review
0 helpful votes
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Fast shipping
June 14, 2024
Updated review

Easy shopping recently visited your store in Sturgis SD and employees were very helpful with my purchase of tires

Date of experience: June 4, 2024

Easy shopping
May 26, 2024
Previous review

Easy shopping

Date of experience: May 16, 2024
South Carolina
1 review
0 helpful votes
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Good
June 14, 2024

Good just like any other online order. Shipping seem slow to item from the same area.

Date of experience: June 4, 2024
Illinois
1 review
0 helpful votes
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Fast shipping
June 14, 2024

Product ordered was shipped quickly, arrived on time and was the correct product

Date of experience: June 4, 2024
Iowa
1 review
0 helpful votes
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Awesome service
June 14, 2024

Ordered some parts for my bike and received them days before expected. Repeat shopper.

Date of experience: June 4, 2024
New York
2 reviews
0 helpful votes
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They did it again
June 14, 2024

J&p is a leading motorcycle parts dealer for a reason. Time and again they deliver flawlessly. Wether at an event in person or online J&P is my favorite company to buy parts from.

Date of experience: June 4, 2024
Pennsylvania
1 review
0 helpful votes
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The usual great service from J&P
June 14, 2024

Excellent brake caliper, performs outstandingly. Easy to install, braking is better than with standard H-D caliper.

Date of experience: June 4, 2024