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J&P CyclesReviews 21,934

4.7

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,626
quality
21,252
This company responds to reviews on average within 4 days

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Illinois
1 review
0 helpful votes
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Always had good quick service
June 17, 2024

.y orders through the years have always arrived in a timely manner and have been exactly what I oorderec.

Date of experience: June 7, 2024
California
1 review
0 helpful votes
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My recent purchase was a very nice jacket. It is truly a gorgeous jacket for me. It has built in armor.
My wife thinks it is sexy on me! That's nice too.

Date of experience: June 7, 2024
Florida
1 review
0 helpful votes
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Excellent product
June 17, 2024

High quality helmet! Very fast shipping. Lots of choices to pick from.

Date of experience: June 7, 2024
California
1 review
0 helpful votes
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Ty.
June 17, 2024
Updated review

Ty. Ty. Ty. Ty. Ty. Ty. Ty. Ty. Ty. Ty. Ty. Ty. Ty. Ty. Ty. Ty. Ty. Ty.

Date of experience: June 7, 2024

Ty.
October 29, 2023
Previous review

Ty. Ty. Ty. Ty. Ty. Ty. Ty. Ty. Ty. Ty. Ty. Ty. Ty. Ty. Ty. Ty. Ty. Ty. Ty. Ty. Ty. Ty. Ty. Ty. Ty. Ty.

Date of experience: October 29, 2023
Massachusetts
1 review
0 helpful votes
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Always quality products
June 17, 2024

Wicked easy! The products came really quick! I have used J&p in the past and have always been happy!

Date of experience: June 7, 2024
Georgia
2 reviews
0 helpful votes
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Seems to be a nice vest
June 17, 2024

J&P always comes through… I have another Street and Steel vest. I like this denim/ it has a look like Levi's trucker vest.

Date of experience: June 7, 2024
Texas
1 review
0 helpful votes
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Came in on time
June 17, 2024

Exactly what I ordered always a good place to order from never disappointed

Date of experience: June 7, 2024
Louisiana
1 review
0 helpful votes
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Got what I ordered...but...
June 17, 2024

I ordered some buckhorn bars for my Boulevard C90 even though customer service told me "We don't carry that part for your bike". Apparently customer service is not aware that all 1" Harley handlebars will work just fine on the C90s. The only difference is that the Harley bars since 1977 (except for Springer front end models) are knurled at 3.5" center whereas the C90 has a 4" knurled center. But the Harley buckhorn bars mounted perfectly on my C90 and looks GREAT on my bike!

Date of experience: June 7, 2024
New York
1 review
0 helpful votes
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Terrible packing
June 17, 2024

I ordered a battery and an oil filter. They were packed together in a large box with some of those air pillows that were smashed because well, it was a battery. The oil filter box was beat up but the filter and battery were luckily ok. J&P definitely could've done better. I have pictures if you're interested.

Date of experience: June 7, 2024
Pennsylvania
1 review
0 helpful votes
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Harley Davidson ordering is horrible. If all goes well you will have me as a customer. Many Thanks. Joe.

Date of experience: June 7, 2024
New York
1 review
0 helpful votes
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Great job
June 17, 2024

Got my order next day, pretty impressive. It was the right item and pricing was good.

Date of experience: June 7, 2024
Michigan
1 review
0 helpful votes
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HTC women's motorcycle helmet
June 17, 2024

Ordered a helmet for my wife. Delivery was very fast. The helmet she ordered, when she tried on did not like the way it fit. I request a return and was given an rma number along with shipping information to send back. Currently waiting for a refund. However the experience was really good I would definitely recommend J&P cycles.

Date of experience: June 7, 2024
Florida
1 review
0 helpful votes
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Perfect fit
June 17, 2024

Have a 06 RDK classic. Replace the windshield the fit was perfect and was much more thicker than original.I love it.

Date of experience: June 7, 2024
Florida
1 review
0 helpful votes
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Great experience!
June 17, 2024

Great company to order from! I ordered shirts and a helmet. The order was easy, fast and shipped in reasonable time. Thank you

Date of experience: June 7, 2024
Maine
1 review
0 helpful votes
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Will definitely order from this company again! Excellent product and excellent shipping time!

Date of experience: June 7, 2024
Massachusetts
1 review
0 helpful votes
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J&P provided very good service & Prompt Delivery. The cycle gloves were just the right thing fo summer riding.

Date of experience: June 7, 2024
Minnesota
1 review
0 helpful votes
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Good product would order again
June 17, 2024

Really good the tires fit perfectly on my bike I ordered and they arrived in a few days

Date of experience: June 7, 2024
Canada
1 review
0 helpful votes
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No surprises
June 17, 2024

Parts arrived as described. No issues have ordered parts previously and received identical service

Date of experience: June 7, 2024
Colorado
1 review
0 helpful votes
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When I first try to pay for my items, I tried using a discount code for being a first purchase, I was told that in order to receive the discount I needed to create an account, I did and at check out I was told that it had expired, first time purchase is first time purchase, anyway. I think that how this company operates.

Date of experience: June 6, 2024
Virginia
1 review
0 helpful votes
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Very prompt service and shipping. I will definitely order from J&P again

Date of experience: June 6, 2024