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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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.y orders through the years have always arrived in a timely manner and have been exactly what I oorderec.
My recent purchase was a very nice jacket. It is truly a gorgeous jacket for me. It has built in armor.
My wife thinks it is sexy on me! That's nice too.
High quality helmet! Very fast shipping. Lots of choices to pick from.
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Wicked easy! The products came really quick! I have used J&p in the past and have always been happy!
J&P always comes through… I have another Street and Steel vest. I like this denim/ it has a look like Levi's trucker vest.
Exactly what I ordered always a good place to order from never disappointed
I ordered some buckhorn bars for my Boulevard C90 even though customer service told me "We don't carry that part for your bike". Apparently customer service is not aware that all 1" Harley handlebars will work just fine on the C90s. The only difference is that the Harley bars since 1977 (except for Springer front end models) are knurled at 3.5" center whereas the C90 has a 4" knurled center. But the Harley buckhorn bars mounted perfectly on my C90 and looks GREAT on my bike!
I ordered a battery and an oil filter. They were packed together in a large box with some of those air pillows that were smashed because well, it was a battery. The oil filter box was beat up but the filter and battery were luckily ok. J&P definitely could've done better. I have pictures if you're interested.
Harley Davidson ordering is horrible. If all goes well you will have me as a customer. Many Thanks. Joe.
Got my order next day, pretty impressive. It was the right item and pricing was good.
Ordered a helmet for my wife. Delivery was very fast. The helmet she ordered, when she tried on did not like the way it fit. I request a return and was given an rma number along with shipping information to send back. Currently waiting for a refund. However the experience was really good I would definitely recommend J&P cycles.
Have a 06 RDK classic. Replace the windshield the fit was perfect and was much more thicker than original.I love it.
Great company to order from! I ordered shirts and a helmet. The order was easy, fast and shipped in reasonable time. Thank you
Will definitely order from this company again! Excellent product and excellent shipping time!
J&P provided very good service & Prompt Delivery. The cycle gloves were just the right thing fo summer riding.
Really good the tires fit perfectly on my bike I ordered and they arrived in a few days
Parts arrived as described. No issues have ordered parts previously and received identical service
When I first try to pay for my items, I tried using a discount code for being a first purchase, I was told that in order to receive the discount I needed to create an account, I did and at check out I was told that it had expired, first time purchase is first time purchase, anyway. I think that how this company operates.
Very prompt service and shipping. I will definitely order from J&P again
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor