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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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The people there are great, very knowledgeable and pleasant to deal with. As far as having parts in stock you suck. Used to be MUCH better before the takeover.
Experience was simple and quick got my order in a timely manner and right the first time
Just as described, plug and play. I installed all 4 lights in less than 5 minutes.
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Stopped into J&P store in sturgis and was looking accerories for my Indian motorcycle and found nothing on hand and had to educate the salesman that { Kuryakyn} they indeed make bag lights for my motorcycle. Did eventually find online and ordered online. They did arrive fairly quick.
It was perfect. Easy, good quality, fast shipping, fitment was good.
Good probably do it again but I'm in Mexico and need to send it to a US adress imort and shipping is murder on electronic
Order arrived quickly. All items were there and we loved it.
The roadside repair kits that I ordered were delivered quickly and the product was better than I even expected. Nice job J&P Cycles on delivering good timely products.
Products shipped out quickly, first time being an RPM member and it's worth it. Products are as described. No issues.
Order was processed, shipped and delivered within days!
Love your website! Very easy to navigate! When I received my tire you sent me a white wall. I originally ordered a regular black tire. So I am going to try the white wall and see how it looks on my bike. If I like it I will most likely order the rear tire at a later date. If I do not like it I will be sending it back.
Thought since these were wheel bearings they would've come in a set. Possibly my fault for not reading further into it. But you asked so that was my response. Won't stop me from ordering from you. Was just a little disappointed when I opened the package. Lol.
Great supplier. Services. Customer service. Have always been ready and quick to reply if I've ever had issues or questions. Only ever had one issue with a backorder.
Boots were tight and extremely stiff, and too small. Though shipped quickly.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor