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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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I was glad to find a place to find parts for my old Harley. Got everything I needed from one place!
Product matched description and worked perfectly. Very happy with my experience.
Site is easy to use and products ship quickly.
I've ordered many items in the past and never had an issue.
I ordered a set of tires and only received the rear tire.
Driver told me that it was all he had for that order number
Customer Service said they would follow up
They cut another order number and shipped.
The delay was unnecessary and I could not get item's installed
Iitems in stock and I saved some money
The la choppers 10" handlebars are exactly what I wanted and a good price
The wire extensions I ordered are good quality and a reasonable price. I do recommend this product.
I ordered parts and then I received them just a couple days later. No issues.
Very easy to place online order. Came quicker than expected.
My experience was very good j & p cycles helped me get the right ones, that fit my bike and at a very reasonable price thank you J&P
Everything was as expected. Fast delivery. And my bike loves this Vance N Hines air filter. Breathing much better with a great air fuel mixture and good power.
Next I'm going these cams which I'll also order from J&P
So far, from the business that I've done. I'm a fairly new customer and so far the experience has been pleasant.
Great selection and pricing. Super fast shipping, everything arrived in great condition.
It was a good thing I ordered bearings, cause the package was mangled beyond recognition. The original package was re-boxed, because of how bad it was. When opening the allballsracing plastic package was deformed and damaged as well. The bearings themselves don't show any damage, but it does worry me a little not knowing what kind of hell the package went through.
Very fast shipping and exactly what I ordered very happy overall
Ease of ordering, delivery was fast.I'm not sure he has put it on yet.
Part is as described, received on date promised.
My experience with J&P has always been good. Have been ordering from them for 15 + years.
Satisfied customer. Will order again.
I was able to communicate with your team, and my questions were answered promptly. I did talk to my local Harley service rep, and was assured that they could mount the tire.Thanks for your help. Earnie
Always have what I need, fair delivery and reasonably priced
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor