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J&P CyclesReviews 19,212

4.7

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,374
quality
18,553
This company responds to reviews on average within 5 days

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California
1 review
0 helpful votes
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Awesome
September 12, 2024

Great job. Delivery was as expected. Packaging was great and product arrived safe

Date of experience: September 2, 2024
Nevada
1 review
0 helpful votes
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Simple and fast
September 12, 2024

Easy to find well organized and got to me in a timely fashion.

Date of experience: September 2, 2024
Michigan
1 review
0 helpful votes
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So far good product
September 12, 2024

So far, a good product it was plug in play, they said it was and it is.

Date of experience: September 2, 2024
Michigan
1 review
0 helpful votes
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Fast friendly service
September 12, 2024

I order a Shoei Helmet and a Sena SRL headset. I never received an email verifying the shipment of the Sena. I called and spoke to customer service and was informed that the package would be there today. It was. As always. JP Cycles service and shipping is bar none.

Date of experience: September 2, 2024
Pennsylvania
1 review
0 helpful votes
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They deliver what you order in the time they say they will
September 12, 2024
Updated review

You get the correct product on time. Then you do them to courtesy of submitting a review and the stupid format wants to get all picky about it so this review can turn around quickly. How about however many characters I want.

Date of experience: September 2, 2024

Easy search and checkout
June 12, 2024
Previous review

Easy search and checkout.

Date of experience: June 2, 2024
Florida
1 review
0 helpful votes
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Great service
September 12, 2024

Great service with phone order delivered to store.

Online catalog very helpful.

Date of experience: September 2, 2024
Illinois
2 reviews
0 helpful votes
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Fast & Easy
September 12, 2024

Great product, decent prices, and fast shipping! Recommend!

Date of experience: September 2, 2024
South Carolina
1 review
0 helpful votes
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Poor delivery time
September 12, 2024
Updated review

Was expecting delivery on Friday date was change twice had to go to another place and get pads because of a trip on Saturday.

Date of experience: September 2, 2024

Quick and easy
May 28, 2024
Previous review

Quick and easy

Date of experience: May 18, 2024
Pennsylvania
1 review
0 helpful votes
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The product arrived promptly, and the shipping materials were of exceptional quality. The costs were highly reasonable. I will certainly continue to make purchases from this establishment.

Date of experience: September 2, 2024
California
1 review
0 helpful votes
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Mini Bike Tire
September 11, 2024

First time customer, shipping and delivery was timely, look forward to being a repeat customer.

Date of experience: September 1, 2024
Wisconsin
1 review
0 helpful votes
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Will order from again
September 11, 2024

Shipping was fast. Items are as described. Will order from again.

Date of experience: September 1, 2024
Washington
1 review
0 helpful votes
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I live in New Zealand. I was off the coast of Alaska, when I decided I need to get moving on my bike for summer.
Found what I needed for my bike, ordered it online without a hassle.
It was promptly packed shipped and received within days.
Will definitely order again soon as I'm back in NZ
Cheers guys you rock!

Date of experience: September 1, 2024
California
1 review
0 helpful votes
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I was impressed and happy!
September 11, 2024

Very easy to shop on line here.
Thank you! What would we do without you?

Date of experience: September 1, 2024
Illinois
1 review
0 helpful votes
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Excellent Selection
September 11, 2024

Fast and easy shipping. Items arrived packed neatly and tightly. No damage and no concerns. The only issue I had is that there was no "system level" instruction manual or wiring diagram. Each component had its own, but there could have been an all-inclusive instruction manual.

Date of experience: September 1, 2024
Washington
1 review
0 helpful votes
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Front Brake Switch
September 11, 2024

My front brake light switch was not working. J&P had the part, ordered it. Arrived a week later and installed within the hour of receiving it. Back on the road, with my 81 FXS/ WG. Thank you

Date of experience: September 1, 2024
Michigan
1 review
0 helpful votes
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Saddleman Roadsofa
September 11, 2024

You were the only ones that had the seat I wanted in stock. It was as easy as finding match, click, and order. My seat came in within 2 days of my order.

Date of experience: September 1, 2024
Arkansas
1 review
0 helpful votes
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Quick Shipping
September 11, 2024
Updated review

Order shipped quickly and arrive on time. Packaging was very good. Parts are installed and please with the results.

Date of experience: September 1, 2024

Great Selection and quick Shipping
July 17, 2024
Previous review

Great Selection and quick Shipping

Date of experience: July 7, 2024
Kansas
1 review
0 helpful votes
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5 star.
September 11, 2024

Would definitely order from them again. Delivered a day earlier then expected.

Date of experience: September 1, 2024
Kentucky
1 review
0 helpful votes
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Perfect
September 11, 2024

Jp cycles is great,always the best service and quick shipping

Date of experience: September 1, 2024
Illinois
1 review
0 helpful votes
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Happy buyer
September 11, 2024

I have ordered items from J and P cycles previously. Always satisfied with purchases and shipping was fast even without paying for expedited shipping.

Date of experience: September 1, 2024