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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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Easy to find well organized and got to me in a timely fashion.
So far, a good product it was plug in play, they said it was and it is.
I order a Shoei Helmet and a Sena SRL headset. I never received an email verifying the shipment of the Sena. I called and spoke to customer service and was informed that the package would be there today. It was. As always. JP Cycles service and shipping is bar none.
You get the correct product on time. Then you do them to courtesy of submitting a review and the stupid format wants to get all picky about it so this review can turn around quickly. How about however many characters I want.
Great service with phone order delivered to store.
Online catalog very helpful.
Great product, decent prices, and fast shipping! Recommend!
Was expecting delivery on Friday date was change twice had to go to another place and get pads because of a trip on Saturday.
The product arrived promptly, and the shipping materials were of exceptional quality. The costs were highly reasonable. I will certainly continue to make purchases from this establishment.
First time customer, shipping and delivery was timely, look forward to being a repeat customer.
Shipping was fast. Items are as described. Will order from again.
I live in New Zealand. I was off the coast of Alaska, when I decided I need to get moving on my bike for summer.
Found what I needed for my bike, ordered it online without a hassle.
It was promptly packed shipped and received within days.
Will definitely order again soon as I'm back in NZ
Cheers guys you rock!
Very easy to shop on line here.
Thank you! What would we do without you?
Fast and easy shipping. Items arrived packed neatly and tightly. No damage and no concerns. The only issue I had is that there was no "system level" instruction manual or wiring diagram. Each component had its own, but there could have been an all-inclusive instruction manual.
My front brake light switch was not working. J&P had the part, ordered it. Arrived a week later and installed within the hour of receiving it. Back on the road, with my 81 FXS/ WG. Thank you
You were the only ones that had the seat I wanted in stock. It was as easy as finding match, click, and order. My seat came in within 2 days of my order.
Order shipped quickly and arrive on time. Packaging was very good. Parts are installed and please with the results.
Would definitely order from them again. Delivered a day earlier then expected.
I have ordered items from J and P cycles previously. Always satisfied with purchases and shipping was fast even without paying for expedited shipping.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor