business logo of J&P Cycles

J&P CyclesReviews 19,217

4.7

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,374
quality
18,558
This company responds to reviews on average within 5 days

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62,012 reviews

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Illinois
1 review
0 helpful votes
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Happy buyer
September 11, 2024

I have ordered items from J and P cycles previously. Always satisfied with purchases and shipping was fast even without paying for expedited shipping.

Date of experience: September 1, 2024
Wisconsin
2 reviews
0 helpful votes
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Long wait on a split order
September 11, 2024
Updated review

Bearings came fast but had to wait for the spacer to come, If I knew it was going to be a split order I would've got it locally.

Date of experience: September 1, 2024

Easy and quick
August 31, 2024
Previous review

Easy and quick

Date of experience: August 21, 2024
South Dakota
1 review
0 helpful votes
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I usually have great service there from knowledgeable staff. This last time the 2 younger men were both rude but didn't know what a 120R was. It was difficult to keep own composure explaining it to them

Date of experience: September 1, 2024
Colorado
1 review
0 helpful votes
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Arrived damaged
September 11, 2024

1st one arrived damaged. Returned and ordered another the same. 2nd one arrived damaged, returned for a refund. Cobra BA rack.

Date of experience: September 1, 2024
Ohio
1 review
0 helpful votes
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Had to return it
September 11, 2024
Updated review

Did not fit my bike but was able to return and have ordered what should work

Date of experience: September 1, 2024

Had to reorder due to first one did not fit my bike,...
September 9, 2024
Previous review

Had to reorder due to first one did not fit my bike, they allowed me to return due to I had chatted with them about which of the two I was looking at was best

Date of experience: August 30, 2024
Illinois
1 review
0 helpful votes
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None
September 11, 2024

None that I want to give a comment about I don't like these questionnaire!

Date of experience: September 1, 2024
Wisconsin
1 review
0 helpful votes
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Slow shipping
September 11, 2024

Took well over a week to get the part. Was told initially it would arrive on Friday, so I could put it on my bike over the weekend, but it arrived on Monday. Don't say when it will arrive then don't deliver on statement.

Date of experience: September 1, 2024
Rhode Island
1 review
0 helpful votes
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I bought as a gift and they are happy
September 11, 2024

Great. No issues. Everyone is happy. Would buy from this company again

Date of experience: September 1, 2024
Virginia
1 review
0 helpful votes
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Exactly as ordered
September 11, 2024

Correct part was exactly as ordered. Shipping was efficient.

Date of experience: September 1, 2024
Florida
2 reviews
0 helpful votes
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Extension
September 11, 2024

Easy to buy, good item quality, very good price. Received item very fast.

Date of experience: September 1, 2024
New Mexico
1 review
0 helpful votes
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Starter switch
September 11, 2024

This is a replacement order. The first one I received did not work upon installation.

Date of experience: September 1, 2024
South Carolina
1 review
0 helpful votes
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Quality part, good price
September 11, 2024

Purchased a new TGS for my 08 Street Glide, perfect fit, working great! Easy to get and you can use affirm if you're in a pinch on funds! I will keep buying from J & P!

Date of experience: September 1, 2024
Nevada
1 review
0 helpful votes
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It be good.
September 10, 2024
Updated review

Quick, good information, easy. Please enter at least 50 characters.
Why did you choose J&P Cycles?Please enter at least 50 characters.
Why did you choose J&P Cycles?Please enter at least 50 characters.
Why did you choose J&P Cycles?Please enter at least 50 characters.
Why did you choose J&P Cycles?Please enter at least 50 characters.
Why did you choose J&P Cycles?

Date of experience: August 31, 2024

Daniel J
September 1, 2024
Previous review

Daniel J. Was a great help, Easy to text to, Fast and accurate.

Date of experience: August 22, 2024
Nevada
3 reviews
0 helpful votes
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Brake pads
September 10, 2024

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Date of experience: August 31, 2024
Washington
1 review
0 helpful votes
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Ordered a seat for my 95 softail
September 10, 2024

Seat came very fast and fit perfectly!
I love the way the softail looks now.

Date of experience: August 31, 2024
California
1 review
0 helpful votes
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Great buy
September 10, 2024

I received exactly what I ordered. Excellent deal! I will be ordering again in the future for other parts I need.

Date of experience: August 31, 2024
Oklahoma
1 review
0 helpful votes
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Longer shopping than supposed to be
September 10, 2024

Everyone i order from you o get my order 2-3 days after our is supposed to be here

Date of experience: August 31, 2024
California
1 review
0 helpful votes
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Just did in the line above….(..(;;;;;; ;): !$:$;!;!;!;!;!;!;!$ ;); ) ;); ) ;); $ ;); ) ;); $ ;); ) ;); ) ;); ) ;); );$ ;); ) ;); ) ;); ) ;); $);$;$;$;$ ;); );$;$;$;$ ;); );$:&:&:&&::&:&:&:&&:&:&:&:&:&&:&:&:&:&:&:&:&:&:&:&&:&:&:&:&:&:&:&:&:&:&:&:&:&:&

Date of experience: August 31, 2024

I pay extra for shipping to be here in two day and...
September 9, 2024
Previous review

I pay extra for shipping to be here in two day and doesn't get here till 4 days so I will never make that mistake again

Date of experience: August 30, 2024
Belgium
1 review
0 helpful votes
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Quick and easy
September 10, 2024

Great page and prices. Good options. Quick and easy. Very professional

Date of experience: August 31, 2024
Indiana
1 review
0 helpful votes
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5 1/2 gallon fuel jugs
September 10, 2024

I like the jugs but they leak around the cap when pouring. Doesn't matter how much you tighten the caps they still leak. Forget about the hose just take the cap off and use a funnel to transfer your liquids.

Date of experience: August 31, 2024