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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The companyβs customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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I have ordered items from J and P cycles previously. Always satisfied with purchases and shipping was fast even without paying for expedited shipping.
Bearings came fast but had to wait for the spacer to come, If I knew it was going to be a split order I would've got it locally.
I usually have great service there from knowledgeable staff. This last time the 2 younger men were both rude but didn't know what a 120R was. It was difficult to keep own composure explaining it to them
1st one arrived damaged. Returned and ordered another the same. 2nd one arrived damaged, returned for a refund. Cobra BA rack.
Did not fit my bike but was able to return and have ordered what should work
Had to reorder due to first one did not fit my bike, they allowed me to return due to I had chatted with them about which of the two I was looking at was best
Took well over a week to get the part. Was told initially it would arrive on Friday, so I could put it on my bike over the weekend, but it arrived on Monday. Don't say when it will arrive then don't deliver on statement.
Great. No issues. Everyone is happy. Would buy from this company again
Correct part was exactly as ordered. Shipping was efficient.
This is a replacement order. The first one I received did not work upon installation.
Purchased a new TGS for my 08 Street Glide, perfect fit, working great! Easy to get and you can use affirm if you're in a pinch on funds! I will keep buying from J & P!
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Daniel J. Was a great help, Easy to text to, Fast and accurate.
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Seat came very fast and fit perfectly!
I love the way the softail looks now.
I received exactly what I ordered. Excellent deal! I will be ordering again in the future for other parts I need.
Everyone i order from you o get my order 2-3 days after our is supposed to be here
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I pay extra for shipping to be here in two day and doesn't get here till 4 days so I will never make that mistake again
Great page and prices. Good options. Quick and easy. Very professional
I like the jugs but they leak around the cap when pouring. Doesn't matter how much you tighten the caps they still leak. Forget about the hose just take the cap off and use a funnel to transfer your liquids.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor