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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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I was in n ed of a front tire for a 2019 Street Glide. Other sites did not have my tire in stock. J&P had it in stock and it was delivered 2 days before the initial delivery date.
Great. Description and sizing were as described. Nice long sleeves heavier weight than I expected good quality. I wish the zipper would open front from both the top and bottom. Overall a great shirt jacket.
Fender is exactly what I was looking for with some modifications it's going to fit perfect I'm very excited with my purchase good quality fender nice workmanship very fast shipping
Needed a nee ignition for my bike. Found it in website. Ordered it and received it quickly no issues. Got my bike back on the road again. No problems or worries. Thanks for the support.
Had the right parts, on time. Browsing the website was easy as well as the checkout process.
Well packaged, great fit, easy install. Love the look! These mirrors are more for look than practicality, but any rider worth their salt will turn their head before changing lanes or making a turn…
Fast service and on time also great on returning parts. Good selection too
Parts ordered came as expected. All seems to be in order. They came from different locations with no shipping charges.
Promo code didn't work but still ordered, any thing better that stopping at Harley Davidson and wasting a lot of time and then paying 50% to much
Have a hard time for finding anything for RevTech. Get on the phone with customer service they hook me up with parts guy
Have a hard time for finding anything for RevTech
I never received an order confirmation. I looked in the spam & junk files, not there. I called and a gal tracked it for me & whoop it showed on the day she said. Difficult as is with all company's to get a non foreign person to help but finally got er done.
Quick shipping great product everything fit just as it should
I ordered a little motorcycle stand/lift and it doesn't fit under my bike so I don't know how well it even works.
It was great! I will definitely use them again. They were fast and affordable.
Tried cancelling order prior to shipping notification. Was not granted. Have emails stating I ordered wrong programmer j&p said nah, you got the right one. A week passed, still no fp4. Emailed asking about it, received next day… wrong part. Now being charged 10 bucks to return… unreal. Yes, I have all documentation and although it's only 10 bucks, I won't be quiet about it. They were kind enough to send me a link for the proper FP4, the model I initially said I needed and a fed ex return label for 9.99. Woo
Thank you for your feedback. We are sorry to hear you had an issue. I have reviewed your emails. Unfortunately your order had processed to far to be canceled I have updated your Return to waive the RA fee. Please reach out to us directly if you have requests or issues in the future and one of our team can try and get them resolved.
Received kit quickly. Packaged well. Looking forward to getting it installed
Parts arrived. Have not installed them yet. Hopefully they are the correct parts. I was happy that JP had them in stock for reasonable money. I did a search and there was a number of sites that had my parts backordered.
Epic, good price, fast delivery. Would recommend to anyone.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience. Please reach out to us at customerservice@jpcycles.com, give us a call at 800-318-4823, or utilize our live chat@jpcycles.com