business logo of J&P Cycles

J&P CyclesReviews 19,106

4.7

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,368
quality
18,447
This company responds to reviews on average within 5 days

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North Carolina
1 review
0 helpful votes
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Grips were delivered on time. Shipping costs nearly doubled the cost of the item.

Date of experience: September 25, 2024
Illinois
1 review
0 helpful votes
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Great product, slow shipping
October 5, 2024

Very happy with the parts I received, they perform great! The delivery however took way too long. I ordered well before I needed them, but I didn't receive them until the day before a scheduled trip. This put me in a time crunch, everything did work out though.

Date of experience: September 25, 2024
Kimberly E. — J&P Cycles Rep
11 months ago

We appreciate your honest opinion and will follow up with our team to get this corrected. We hope to get things right next time. Thanks for letting us know.

California
1 review
0 helpful votes
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Love JP Cycles
October 5, 2024

Easy to find what I need online, and fast delivery. No other place i go too.

Date of experience: September 25, 2024
Kentucky
1 review
0 helpful votes
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October 5, 2024

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Date of experience: September 25, 2024
Florida
1 review
0 helpful votes
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Great sounding slip ons
October 5, 2024

No problems with my first order! Thought that the item would not fit but later learned that the needed brackets were removed when the previous owner installed theVance & Hines slip ons. Purchased the stock type bracket and the install was a breeze.

Date of experience: September 25, 2024
New York
1 review
0 helpful votes
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Great products. Accurate description and ships fast!
October 5, 2024
Updated review

Got the part I needed quickly. It was a perfect fit too and no issues installing it.

Date of experience: September 25, 2024

Easy shopping experience and easy to find out if the...
April 6, 2024
Previous review

Easy shopping experience and easy to find out if the part fits.

Date of experience: March 27, 2024
North Carolina
1 review
0 helpful votes
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Great service
October 5, 2024

Great service and quick shipping. I'd recommend this spot to friends

Date of experience: September 25, 2024
California
1 review
0 helpful votes
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It was all about the right part at the right time, thank you for that!

Date of experience: September 25, 2024
Canada
1 review
0 helpful votes
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Universal Light Switch
October 5, 2024

J &P are always the best to deal with, they are our go to when looking for parts

Date of experience: September 25, 2024
New York
1 review
0 helpful votes
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Clutch cable
October 5, 2024

I ordered a 76" clutch cable for my roadking. I mistakenly put 94 as the delivery address when the address is 92. The cable was returned for that reason. Customer service understood the mistake and resent my item next day delivery. The clutch cable worked perfectly on my bike with the 20" carlini aps. I would definitely order from J&P again and recommend them to anyone looking for parts.

Date of experience: September 25, 2024
Texas
1 review
0 helpful votes
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My experience was awesome. It always has been with J&P Cycles. They have always taken care of me.

Date of experience: September 25, 2024
New York
1 review
0 helpful votes
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Good
October 5, 2024

The product (tire) was ok. But the rubber was not the best quality. It did not seal the bead on the tire that well.

Date of experience: September 25, 2024
Pennsylvania
1 review
0 helpful votes
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Stock air cleaner for 99 softail
October 5, 2024

Part did not fit well
The inner hole wasn't large enough to clear screw heads. I had to alter it to fit

Date of experience: September 25, 2024
Maryland
1 review
0 helpful votes
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Great Service
October 5, 2024

Very easy to order and communicate with. Knowledgeable and courtesy.

Date of experience: September 25, 2024
New York
1 review
0 helpful votes
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Quick shipping
October 5, 2024

They had it in stock and got it the next day. Very good stock!

Date of experience: September 25, 2024
Alabama
1 review
0 helpful votes
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Great product
October 5, 2024

Quick and easy order was great price and good delivery no issues highly recommend anyone need any parts for your bike regardless of the brand check them out

Date of experience: September 25, 2024
Florida
1 review
0 helpful votes
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Quality product.
October 5, 2024
Updated review

Everything went as it should when should be cycles never a problem.

Date of experience: September 25, 2024

Front end parts
August 27, 2024
Previous review

Parts I needed were at the Daytona store. So they sent them to me free of charge. I was in no hurry and they came as they said and are good quality. Thank you for still having some old parts.

Date of experience: August 17, 2024
Kentucky
1 review
0 helpful votes
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Brake pads
October 4, 2024

Received brake pads had no issues and they appear to be good quality pads

Date of experience: September 24, 2024
Texas
1 review
0 helpful votes
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Kenda motorcycle tires
October 4, 2024

Got my package on time, early on shipping
Already put them in and they rode amazing

Date of experience: September 24, 2024
Kentucky
2 reviews
0 helpful votes
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Fast shipping
October 4, 2024

Ordered and shipped very fast and delivered within a few days,no problems.

Date of experience: September 24, 2024