From the business
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
It was easy finding what I needed and my parts arrived on time. I will continue to shop here. Thank you!
Boots are perfect. Fit perfect. Good price and fast delivery
As always the order was easy and the product was great and prices are great but unfortunately this time the shipping was slower than usual
They are in stock, ship quickly, and the tires are always fresh with recent date codes.
I got my stuff…………………………………………………………………………………………………..
I placed the order late in the day and item was shipped the next day. It arrived a day before expected and in good condition.
Quick search and set for my Model is a great tool. Parts that I need are available
They have alot of parts but the ease of use of the website is frustrating sometimes. Specifically when you purchase in the bike your working on and then search a part it takes the bike out instead of bike then search parts it's search parts then type in bike
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.
Ordered part put part on everything worked great service easy web page
I've been asked to review my product 4 times, it was a wheel, it's a good wheel, tired of talking about this $#*!ing wheel, it showed up In a timely manner, do you need a pat on the back everytime an order completes?
I ordered two throttle cables thinking both would work however the threading is different on one?
Please reach out to us at customerservice@jpcycles.com, give us a call at 800-318-4823, or utilize our live chat@jpcycles.com
Quality product. Delivered in a timely manner and well packaged.
Extremely long for such distance.
Inability to choose the delivery method was totally unexpected
Next time will use shipito, otlr smth.
We do apologize for your issues. When shipping internationally the same shipping methods and times are not the same as shipping with in the US. We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.
Good and showed up then it said it would and would buy again from them
Item was worth the money, shipping and receiving seemed to drag on
Product arrived promptly in good condition. It looks beautiful on my bike. I love it. Installation was easy. Only took me about 2020 minutes. A great improvement to the appearance of my bike.
Easy to order online Got it in a timely manner and part fit perfectly
I was expecting my exhaust in two weeks and it came on my birthday a week earlier! Thank you! Love it BTW
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.