business logo of J&P Cycles

J&P CyclesReviews 18,329

4.7

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Anamosa, IA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,278
quality
17,679
This company responds to reviews on average within 5 days

Instant Feedback

59,794 reviews
Nebraska
1 review
0 helpful votes
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Tracker handlebars
November 23, 2024

Exactly what needed at a great price and fast shipping! I'll definitely be shopping more with you!

Date of experience: November 13, 2024
Florida
1 review
0 helpful votes
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As stated above I was trying to purchase quad lock system and it was too confusing, I will be resending

Date of experience: November 27, 2024
Florida
2 reviews
0 helpful votes
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Fat boy
November 23, 2024
Updated review

You guys are great.thanks for info. You make ordering simple and quick

Date of experience: November 27, 2024

Nice and easy
September 11, 2024
Previous review

Nice and easy

Date of experience: September 1, 2024
New York
1 review
0 helpful votes
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Thanks JP!
November 23, 2024
Updated review

Excellent! I found what I was looking for in a matter of seconds!

Date of experience: November 27, 2024

Always count on JP Cycles!
July 19, 2024
Previous review

Always count on JP Cycles!

Date of experience: July 9, 2024
Pennsylvania
1 review
0 helpful votes
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Great experience
November 23, 2024

This seat for my bike is the best of the best. Customer service, ordering, shipping is a perfect 10. Thank you, you guys rock.

Date of experience: November 13, 2024
Tennessee
1 review
0 helpful votes
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Floor board inserts
November 23, 2024

Always prompt and the parts are always quality. I tried a different source, a few dollars cheaper and contrary to their claim the part did not fit.

Date of experience: November 13, 2024
Nebraska
1 review
0 helpful votes
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Slight delay on order...
November 23, 2024

JP did a great job again, BUT my seat was shipped to a different state. Someone clicked the wrong state, but once I noticed it on the tracking, I notified JP and they corrected it. Got the seat a few days later, not a problem.

Date of experience: November 13, 2024
Florida
2 reviews
0 helpful votes
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Received exactly what I ordered
November 23, 2024
Updated review

Purchased a new maintenance free battery. Easy to activate.

Date of experience: November 13, 2024

Faster shipping would be nice
July 24, 2024
Previous review

Parts and a correct fit and exactly as described.so that was a plus.

Date of experience: July 14, 2024
Texas
1 review
0 helpful votes
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Satisfied
November 23, 2024
Updated review

Literally, 3 days! Fantastic first order took 9 days. Thanks

Date of experience: November 13, 2024

Great so far, we'll see how shipping goes
November 15, 2024
Previous review

Great so far, we'll see how shipping goes.

Date of experience: November 5, 2024
Virginia
1 review
0 helpful votes
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No instructions
November 23, 2024

Needed the floats that are part of the carburetor. But it didn't come with any. So, ok kit I guess.

Date of experience: November 13, 2024
California
1 review
0 helpful votes
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You guys are the best! Thank you for always having what I need you guys always help when I need it and shipping is fast

Date of experience: November 27, 2024
District of Columbia
1 review
0 helpful votes
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Product did not specify that it would work on a full dress Harley or a standard Street Glide?

J&P Cycles attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 12, 2024
Kimberly E. — J&P Cycles Rep
9 months ago

Please reach out to us at customerservice@jpcycles.com, give us a call at 800-318-4823, or utilize our live chat@jpcycles.com

Ohio
1 review
0 helpful votes
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Sportster handlebars
November 22, 2024

As advertised, fast shipping, very satisfied. Nice product, looks great installed.

Date of experience: November 12, 2024
California
1 review
0 helpful votes
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So far so good j&p cycles is a very good and trusting website very happy with my purchase

Date of experience: November 12, 2024
Canada
1 review
0 helpful votes
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Great
November 22, 2024

Great, no fuss or anything. Super customer satisfaction oriented.

Date of experience: November 12, 2024
Florida
1 review
0 helpful votes
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Always on time
November 22, 2024

The shipping is always fast and reliable. I never have issues with this company.

Date of experience: November 12, 2024
Georgia
2 reviews
0 helpful votes
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Quick Delivery
November 22, 2024

Fast delivery service and everything showed in good condition.

Date of experience: November 12, 2024
California
1 review
0 helpful votes
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Excellent product!
November 22, 2024

I am very pleased with the motorcycle helmet I purchased. Easy to order, and size fit as described.
Thanks Guys!

Date of experience: November 12, 2024
Virginia
1 review
0 helpful votes
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Factory headlight did not cut it!
November 22, 2024

Fast and easy, product LED v2 is way better. Customer service was fantastic.

Date of experience: November 12, 2024
Turkiye
1 review
0 helpful votes
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Thank you!
November 22, 2024

Every thing were good and fast. Thank you much. I will be order more

Date of experience: November 12, 2024