Joy Shoetique

DO NOT PURCHASE ANYTHING FROM THIS SITE!

I paid for express shipping (5-10 days) - it's been 22 days. I received a FAKE USPS tracking number! My tracking number reflects as in "Pre-Shipment" status since 6/11. This means that USPS was notified of a tracking number being issued (label), but that label has never been scanned into the system. Therefore according to the post office the package was never shipped.

When I reached out to customer service the response I received was, "Your parcel has been shipped and in a normal transit. But the tracking info is not updated in time nowadays. Due to the outbreak of COVID-19, the logistics companies are very busy and some orders may take slightly longer to arrive. Please wait patiently. We can't promise the precise delivery time, but we will do our best to ship to you asap."

Like I'm some kind of idiot who doesn't understand, but just to be sure... My parcel was shipped? But you're also going to "try" and ship to me asap? I thought it already shipped? Kinda contradictory, don't you think? I'm well aware that the logistics companies are busy, I work in home delivery and am very familiar with USPS tracking, they are still updating the tracking - terrible excuse! Oh, and how does she know that my package is in "normal" transit if she can't track it? BECAUSE IT'S ALL LIES! I call BS, but if not, why is it in normal delivery in the first place, when I paid for expedited?

Furthermore, they won't refund my shipping costs, because they've already paid the "shipping company" (if the items are even being shipped at all). They offered a $10 voucher - yeah, like I'm going to place another order after this, no thank you! Refund my shipping costs! I paid for expedited, and didn't get it - refund the shipping. Simple as that. Period. They won't. Probably because I'm not getting my purchase at all anyway, the extra shipping cost was just a bonus for them.

Sorry for the rant, just extremely frustrated. Save yourself from this mess, and DON'T SHOP WITH JOYSHOETIQUE, or affiliates!

Best Wishes!

It is silly that you deal with China, while this is completely unclear from the start

Only got one pair 2nd pair haven't arrived and have heard nothing as to where they are

Very good although took a bit of time to deliver
Very stylish product, good cloth and nice fitting

It was ok, it didn't take so much to arrived. Thank you!

Fit is on right side and the material is not soft but huggy and uncomfortable

Too long the wait
The items that I receive are nice but that take to long to shipped

For the size I ordered, they do not do the job. They do not go up high enough

Good experience throughout and this is my second time ordering. Thank you

Was very happy with the product. Both of my wives love wearing it

Fast delivery, good quality - can definitely recommend it!

I'm not sure what went wrong but my shoes ordered will never fit.

Sehr geehrte Damen + Herren, 3 der 5 Produkte waren gebrochen => Verpackung überdenken... Paketbotin weigerte sich das Paket auszuhändigen + drückte mir den Abholschein des Paketpartners ("Billa in der Au") in die Hand.

Hice una compra de dos pares de botas en la página de Joyshoetique por un valor de 117 y solo me llegó un par de botas, estuve un par de meses poniéndome en contacto con ellos para que me enviasen el par que faltaban y no me hacían más que dar largas me puse en contacto con PayPal para que me ayudaran a resolver el problema puesto que es una "página segura" supuestamente, o eso creía yo, estuvieron casi un mes a traves de PayPal dándome largas como siempre y ellos os de PayPal verían los mensajes digo yo, o no? Total que al final tuve que elevar el caso, puesto que me seguían dando largas para que ellos se pusiesen en contacto con la empresa estafadora y cual fue mi sorpresa cuando un mes más tarde me desestimaron el caso, según ellos porque hablaron con el vendedor y el vendedor les dio todas la pruebas de que el envío fue enviado, pero a mi ni siquiera me preguntaron, ni me pidieron ningún tipo de prueba para contrastar las pruebas y ha día de hoy tampoco me han enviado esas pruebas que tienen ellos que dicen que les enviaron demostrado que el pedido se envio, para yo corroborarlo, al final me he quedado sin dinero y sin botas, no es una página para nada segura. No volveré a hacer compras en Joyshoetique y tampoco volveré a hacer más compras a través de PayPal es otra estafa, pareciera que estuvieran compinchados.