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JomaShop

How would you rate JomaShop?
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Texas
1 review
0 helpful votes
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Michael Kors Watch
May 26, 2016

This watch arrived on time and in great condition. Brand new and authentic watch that looked exactly like the picture but in my opinion is way better in person. Absolutely love my new Michael Kors watch and I will purchase again soon from Jomashop :)

Date of experience: May 25, 2016
Germany
1 review
0 helpful votes
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I was very surprised when I found out that the Jomashop store offers delivery to Russia. With great pleasure I chose the watch and received it two weeks later. Great store, great range of authentic watches, fast international shipping.

Date of experience: March 2, 2017
Canada
1 review
0 helpful votes
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Not so good customer service
December 12, 2022

Paid extra for express shopping on Joma's website but it was still late.
When I contacted their customer service rep. She said to contact the shipping company.
I asked her to look into for me, she never I did reply back. Had to pay extra huge duty to get in. Canada.
No explanation how duty was calculated.

Date of experience: December 12, 2022
Texas
1 review
0 helpful votes
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Absolute Joma Shop Love
May 18, 2023

I love buying from JomaShop!
They have a wide variety of items. My favorite is cologne,the shipping is always fast and if theirs a problem I received a email from customer service to rectify the situation. Pricing is affordable.

Date of experience: May 18, 2023
KR
1 review
0 helpful votes
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Love these glasses
June 5, 2017

I don't like to buy glasses without trying them on, but because the reviews were so high on these Gucci sunglasses, I thought I would take a chance and purchase them. I am glad I did. They are beautiful and sophisticated looking. They come with a cleaning cloth, and heavy case. They are authentic, and simply beautiful.

Date of experience: June 5, 2017
New York
1 review
0 helpful votes
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Excellent experience
July 11, 2017

Now a days to find a company who sells a wide variety of good quality products is very hard to achieve. Not with this shop it isn't. For great customer service And good quality products use this site, you won't be sorry.

Date of experience: July 11, 2017
New Jersey
2 reviews
3 helpful votes
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Avoid this site
March 20, 2019

Bought a watch from them. It was an open box purchase but the website says that it has a 5 Year Jomashop Warranty. I returned it for a replacement. They said that was the last one they had in stock. So they refunded my money. They did NOT refund the full amount. Nor did they pay to have it shipped back to them. So I am out that money because they clearly shipped me a defective watch. Did not work out of the box. I highly recommend not dealing with this company.

Date of experience: March 20, 2019
Missouri
1 review
0 helpful votes
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TISSOT watch
January 29, 2016

I just bought a Tissot watch about 2 month a go I guess. That was really perfect as I could see a huge information with details as well as many photos for each item in the website. I like it. Thanks anyway

Date of experience: January 29, 2016
New York
1 review
0 helpful votes
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I poured through several sites and went to Jomashop because they had the best selection at the lowest prices. The purchase process was fast and easy. My watch order M******* arrived quickly. And was as described. My girlfriend loved her birthday present. Good Deal.

Date of experience: May 10, 2017
Arkansas
1 review
0 helpful votes
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Leap of Faith
January 23, 2017

I had never heard of this site before and just stumbled on it when I began comparing prices on a watch for my boyfriend and I's anniversary. Not only did I receive a great deal but the service was quick and came with a warranty. Also, the product was exactly what I had planned on.

Date of experience: January 23, 2017
Michigan
2 reviews
0 helpful votes
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Excellent prices, excellent service!
June 7, 2016

Every time I have purchased something with Jomashop, I have been extremely satisfied with the whole experience. Their products are as described, the prices are excellent, and they ship super quick. This is customer service at its finest. Keep up the good work!

M12H4113

Date of experience: June 6, 2016
California
1 review
0 helpful votes
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CUSTOMER SERVICE EVALUATION
March 15, 2023

If you want to talk to someone on the phone to help it's impossible. I ask a question and they hang up on you. That happened about 4 times. They had the watch I wanted at a good price so I bought it.
Otherwise I would look for a better company with pleasant phone service.

Date of experience: March 15, 2023
Virginia
1 review
0 helpful votes
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Pleased.
December 7, 2015

The process of purchasing from Joma Shop on line was easy and required little effort. My purchase arrived within 5-7 d. As promised and I was initially happy. However, after a short period of time I found the watch would just stop functioning. I called customer service and could not have asked for more customer friendly service. Leah in customer service offered to pay for a new battery as she expected that was the cause. As it turns out the battery was fine, just not secure and had popped out of place. Happy customer! Thank you.

Date of experience: December 7, 2015
Massachusetts
2 reviews
0 helpful votes
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JomaShop is amazing
March 29, 2023

I ordered the cologne I had been wanting and saving for. My order # M36D8976 was processed quickly, email confirmation received, and product shipped and received quick. JomaShop always has the best prices out there and usually have the hard to find items available. I always check JomaShop before any other sites because they have the lowest price and best selection out there! And their Customer Service is amazing! Make JomaShop your #1 and you will be happy!

Date of experience: March 29, 2023
California
1 review
0 helpful votes
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Great Selection with Great Prices and Good Value
January 17, 2023

I was looking for a Orient Sun and Moon Open-Heart, and JomaShop was one of the few reputable online shops that had the exact one I wanted in stock. It also had the best prices and decent shipping options. To qualify for a promotion, I also bought a pair of Carrera sunglasses which were were high quality and overall saved me money on my order. My order shipped quickly and came without a hassle. Very please with the value and quality of everything I received. Would go back to JomaShop to look for my next watch!

Date of experience: January 17, 2023
Florida
1 review
0 helpful votes
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Can't ask for more
September 7, 2017

This site is the best site i've ever had in comes of buying jewerly. They are the cheapest site of all specially their watch and hope to buy more watches for my wife but just waiting the right price timing

Date of experience: September 7, 2017
Arizona
1 review
0 helpful votes
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Does anybody have the time
September 19, 2017

I consider myself a watch connoisseur... When I found JomaShop.com it was the most comprehensive collection of fine watches I have ever seen... Shipping was easy the product quality was tops and the deals were fantastic. So whenever I look at my watch box to pick what I will wear it is easy to do because of my fine watches that I got at JomaShop.com I recommend them highly it is a great deal and they have everything you are looking for.

Date of experience: September 19, 2017
North Carolina
1 review
0 helpful votes
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Great experience order number M1248970
March 29, 2016

Order number M*******. I have been shopping with Jomashop for over ten years. They always provide great quality timepieces at a fair price. The customer service is top notch. They have all my favorite brands at the prices I want.

Date of experience: March 29, 2016
Peru
1 review
0 helpful votes
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Failed delivery
February 8, 2023

I bought three items that were dropped at the porche of the house and no one was called to receive them. It turned out that apparently those were stolen and neither Jomashop or the delivery company could do a thing.

Date of experience: February 8, 2023
Wisconsin
1 review
2 helpful votes
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Ordered a watch from Jomashop which at the time of ordering said it was In Stock. Ordered it for my wedding which is in a few weeks so I ordered 2 day shipping assuming I would have it in that time. 2 weeks passed and still no watch. Contacted customer service via email and phone and was not answered, disconnected, or was told they "have no updates at this time". Now when I look online it says the watch is a "Special order" and to contact them for delivery time. Such a joke because when you reach out they have no update and no idea when the watch will come! The lady I FINALLY got in contact with via chat, Shadley, was entirely unhelpful and took 10 minutes between her responses to my questions. I asked her how to go about cancelling my order and she responded with an automatic response saying it was cancelled, then disconnected the chat without another word. Very happy I cancelled and will not be shopping at Jomashop again.

Date of experience: November 24, 2021

Overview

JomaShop has a rating of 4.7 stars from 6,278 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JomaShop most frequently mention customer service, great price and order number. JomaShop ranks 1st among Watch sites.

service
605
value
635
shipping
638
returns
306
quality
620
This company does not typically respond to reviews
+194