Joancee

Website was easy to use. The ring I bought was very nice as expected.

Pleasant but did not send what i ordered. I ordered size 5 ruby ring for my 25th anniversary and sent 2 ugly rings that I didn't order.

Your company sucks I didn't authorize a transaction and you guys failed to refund me my money

Love my ring. Took a bit longer for for shipment but well worth it.

They have a lot of good product,however my delivery time was not on time as stated and there communication is not very good.

This is my second time shopping here. Definitely easy to find what you looking for. Only wish there were more gold options

Very smooth and easy, beautiful ring! All of the jewelry is very nice!

First of all, I placed the order with the expectancy and under the impression that I would receive the item before the new year and for my wedding day, only to find out that the item had to be produced or made or what have you. Had I known from the very beginning that the items are made to order I never would've placed the order production took way too long and my wedding day was ruined and then upon checking the status as I have been quite often today, only to discover that the item was supposedly delivered yesterday, but when I checked my mailbox all around, My Home asked my neighbors. The item still has not been found. I sent an email regarding this request requesting a full refund immediately

I placed an order over a month ago and I paid for expedited shipping which stated 3-5 days. I have yet to receive the ring. I see that it has shipped, but that was 19 days ago. That is absolutely absurd! I contacted customer service and they just keep coming back with the same shipping info that I see. I am very frustrated that the issue of expedited shipping is clearly being avoided. And I am concerned that I still have not received the ring, although it has definitely been shipped.

This ring is so beautiful and big. The sparkle is out this world. I constantly get compliments on my ring all the time. Shipping was fast and I got it just in time for my wedding. Must buy and you won't be disappointed ladies!

I paid for expedited 3-5 shipping - $26. Otherwise the shipping was free. I paid for the shipping so I could get it by Christmas. It arrived January 16th. I had been communicating with the seller to at least refund the shipping charge but they refused. They said that money had been paid to the shipper. I said that was between Joancee and the shipper. I paid Joancee $26 for a promised delivery of max 5 days. By the second week of January the gift was superfluous so I asked to cancel the order and refund my money and they offered me $10 of a $75 order. Insulting. I would NEVER recommend ordering from this company.

I ordered before and had great service. This latest was a disaster. I paid for expedited shipping and my ring arrived over a month later. The quality of the craftsmanship is clearly not the same with my past purchases. I will never order again