JoanceeReviews 4,437

I placed an order but never got a confirmation email... I had no idea if the order went through or not... got my ring a few weeks later however and am satisfied with it.

I've been trying to get in contact with you guys since March 20,2025 and have yet to get a response. I placed my order on March 9,2025 here it is April 10,2025. Never received email or text confirmation of my order. Didn't know if my order shipped out or not. I had to go through a third party just to find out my package was supposedly delivered March 26,2025 but not to me. I've sent multiple emails but never got an answer. I only found out that little information from a third party because their customer service is so poor! I've neverrrrr in my life had to go through so much with an order, ever! At this point it's just too much and I want my money back. I was really skeptical about ordering from here but still tried it. Now I regret my whole decision. Never again.

The ring matches the engagement ring I bought from joancee that was absolutely mind blowing

I want to thank the staff at Joancee!
For making me feel like a VIP!
I love my rings this is my second purchase

The rings are good quality absolutely stunning. The shipping and delivery were on time. Customer service was awesome and answered all the questions I had. I will order from Joancee company again definitely.

I have ordered 4 rings. I did loose a stone from an anniversary wedding band that I ordered. But other than that the rings are good for the price.

It's a very gorgeous ring, have received many compliments! It's stunning and gorgeous will be ordering from here again!

Perfect rings for our wedding not expensive but just enough sparkle very happy

My experience while shopping was very nice. I liked what I brought.

Paid for overnight shipping. About a week late. She was very upset

This is the second purchase and like the first time there is no let down. My husband loves his ring.

I received my order a week ago. The rings are beautiful and fit so well. I highly recommend this store for your online shopping. You won't be disappointed

My experience with this place is very good I received my ring and time and when I received it when I tell you it was beautiful it is so beautiful everyone keeps talking about my ring I just wanted to know was it real

Beautiful ring! No issues. Received in 20 days of order. Top notch experience.

In order to return the item the customer is responsible for shipping with tracking. Which costs over $70 candian from Canada to China.