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JibJab

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Maryland
1 review
0 helpful votes
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Awesome Birthday E-Card Experience!
May 17, 2017

My husband is an active duty soldier deployed and we weren't able to celebrate his birthday this year as a family. He also did not want us to mail him any gifts because he would have to fit them in his suitcase a month later. So this year I decided to make him an Ecard with our two kids, two dogs, and my self singing 50 cents In Da Club. It is the funniest video! Our two dogs dancing and singing stole the show. My husband said our video was a hit in Afghanistan with all of his coworkers. Thank you for this cheap service that allows us to send hilarious personalized videos.

Date of experience: May 15, 2017
Wisconsin
1 review
0 helpful votes
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False advertising. Billed $18 but as said $1.50
January 24, 2017

Ad said it was $1.50 and didn't say anything about being charged 12 months at $1.50
I even canceled minutes later when I saw what they did. I delete JinJab off my iPhone.
But I still haven't gotten a credit.

Date of experience: January 22, 2017
Washington
1 review
0 helpful votes
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Help with my problem
March 17, 2016

I was under the misunderstanding that all the cards were video - and when mine did now show the video logo, and only a card appeared - I was devastated - so called JibJab and it was explained to me, along with several follow-up e-mails. Very happy with their service and very polite representatives that I talked to.

Date of experience: March 17, 2016
GB
1 review
0 helpful votes
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Birthday greetings
June 24, 2017

A personalised card that was easy to create. Efficient ordering and timely delivery to recipient. This was fun to make and gave the recipient huge laughs and much pleasure on his big day. Well done JibJab

Date of experience: June 22, 2017
Florida
1 review
0 helpful votes
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Nice tech stuff - HORRIBLE SERVICE
February 22, 2017

I paid 18 dollars for an annual plan and sent one jib jab for valentines day, wanted to send more but could.not get back into my account. Sent an email to the company requesting help and they have not returned a response. Back to my email yet. I sent it on Valentine's Day

Date of experience: February 20, 2017
Chile
1 review
0 helpful votes
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Fun at work
February 23, 2017

I use JibJab to send birthday greetings to teachers. They love them and find it SO hilarious that they would see themselves in the songs and greetings!
Nice to have this chance to make coworkers laugh!

Date of experience: February 21, 2017
Nevada
1 review
0 helpful votes
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Tops in their field
December 24, 2017

I used JibJab for the first time because my child ordered without my knowledge. It was not something I would have done and there were some problems. JibJab stepped in and corrected my problem and I have to say they have a very caring support team and were very fast in their response.

Date of experience: December 22, 2017
California
1 review
0 helpful votes
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Email doesn't appear to work
May 22, 2016

I thought the animation and the way the head fit in was fantastic. Unfortunately, the card was never delivered (ie the birthday girl never got it in her e-mail). I am glad to have a name and number to contact now since I paid $18 for nothing and need to cancel my account.

Date of experience: May 19, 2016
Utah
1 review
0 helpful votes
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Amazing
March 22, 2017

I just love JibJab. It is a friendly easy to use program. Every time that I use it I have to control myself because I can't stop trying different templates... they are just too funny :) it puts more than a smile on our faces.

Date of experience: March 20, 2017
Texas
1 review
0 helpful votes
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It's Okay
December 19, 2016

Love putting everyone's face on them. But it never wants to send. It won't connect to the app. Could have more choices to send when using the web version. Easier customer service for questions. Over all I really enjoy the app when it works.

Date of experience: December 17, 2016
Illinois
1 review
0 helpful votes
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Creative expression for social media
March 22, 2017

Very creative ways to integrate fun into your posts. Make sure you sign in before you do all the work to create a video though. Signing in after creating one tends to lose the work you have done and you get to start over.

Date of experience: March 20, 2017
GB
1 review
4 helpful votes
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$18/£12 for a year... other card companies charge $9/£6 each card. If you use a good resolution photo results are awesome. Downside is... my mate and l have been glued to jib jab site for 3 days sending all our friends clips, they all love them, lm adicted, cant stop watching hilarious results. Im waiting on an email from jib jab to say l have used my fair usage allowance for the year in 3 days hahaha.

Date of experience: December 9, 2015
Ohio
1 review
0 helpful votes
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Entertainment for all members of your family!
December 31, 2016

This is the easiest time I've had to create the funniest videos with different faces of my kids, grandkids, and adults as well. The site has such a variety of scenarios, and is so easy to navigate to create lasting memories that will ensure your family will be in stitches!

Date of experience: December 29, 2016
California
1 review
0 helpful votes
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Very responsive
January 5, 2017

I was automatically charged for annual renewal, which surprised me, because I had not intentionally enabled that feature. I wrote to JibJab asking to be credited, and they immediately and happily responded to doing what I asked. That makes me feel good about JibJab!

Date of experience: January 3, 2017
Florida
1 review
0 helpful votes
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Difficulty with time/not correct card
April 25, 2017

I had great difficulty finding the pictures I wanted and when I rid retrieve them, the site went down, Several times. Very disconcerting.
Also, the card that I was working on was not the card that showed up.
Could downgrade this one more star.

Date of experience: April 23, 2017
Ohio
1 review
0 helpful votes
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Cute but needs work
January 6, 2017

I was very excited about making videos using jib jab. I gathered my photos and carefully uploaded them. But despite my most careful repeated efforts, and even though I lined up the mouths perfect y, the black bar--means to look like a speaking mouth--looked like a moustache! I kept redoing with no success. Had I seen an adequate sample, I wouldn't have paid for the service.

Date of experience: January 4, 2017
Canada
1 review
1 helpful vote
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I was incredibly impressed with the customer support that I received from JibJab. They made things go very easily and quickly. The product allowed me to make some hilarious videos for my staff. The product was easy to use and my staff LOVED it!

Date of experience: April 4, 2019
GB
2 reviews
0 helpful votes
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What a wonderful find
July 24, 2017

The website is easy to use and such fun. I recommend it to everyone who has taste in real music. At last we have a site that has fun and choice for everyone and so friendly that you feel part of the music World.

Date of experience: July 22, 2017
Massachusetts
1 review
0 helpful votes
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Jib jab is awesome!
March 17, 2016

I love this app and can't stop using it. I had an issue and contacted jib jab customer support and they got back to me in minutes. I love that! I deal with thousands of customers daily and I rate jib jab with excellent customer service. Now I have my family and friends using the app. Definitely worth the money into I decide to get the full site!

Date of experience: March 17, 2016
Minnesota
1 review
0 helpful votes
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I enjoy the ecards you have, but I wish you would make some more new ones. Also, I can't figure out how to put my head in jibjab originals. You also should make more Youtube videos. Those were hilarious! But overall it is a pretty good site. Keep it up.

Date of experience: February 21, 2017

Overview

JibJab has a rating of 3.6 stars from 12,910 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 1st among Greeting Cards sites.

service
166
value
183
returns
61
quality
154
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