JibJab

I needed to cancel my subscription so I sent an email. I promptly received a confirmation email and within a couple of days the money was returned to my account. NO hassle, no questions! Great doing business with Jibjab!

Hello,

I do like many features of your video greetings, however it does not let me edit text on a greeting that has not been delivered. If I create a video and include a greeting it would be nice to edit that greeting after I schedule it for later delivery. Other than that I like the service.

This has became a Christmas tradition at our office and for my Team. I did this several years ago at Christmas for fun with photos of the people in our office. I was asked several weeks ago... where are the videos. It has became a part of our Christmas work tradition. I would like to see additional videos for next year. I have used some of the same videos the last two years.

I was billed for a yearly subscription renewal that I was not aware of. I requested a refund via email and received an immediate reply from customer support that I would be contacted within 2 days. I received a response and a full refund in less than 24 hrs. Excellent service!

You have cut back the amount of space for information to be written on cards we found this frustrating, but after previous comments it may have been fixed we have not yet used Jib Jab since. Will see your responce when nexed used. Thank You.

It should be possible to pay for one single card. Besides the cost of the one year membership, additional charges per download did not seem friendly to me either. As if that was not enough, I wanted to download a second card and the button does not seem to be anywhere

Whilst I think the experience is funny there is still room for more functions to be added. Maybe the option to change the head skin tone to reflect the colour of the body. Also modification of the head should be a bit more detailed like adjusting around ears & chin profile.

I sent the song "All About the Bass" to my daughter for a birthday card... but it was really for my GRANDdaughter's entertainment since she loves that song! Had my 3 daughters and my granddaughter as the vocals. It was fun and super easy putting it together and enjoyed by all!

I had a wonderful experience. My family had a good laugh with all the videos I made for them. I included my Husband, daughters, their husbands, partners and my little Grandson in all the productions. It was awesome. I will definitely continue using JIbJab. And I like to recommend others to use it.

At the age of 95, my father can no longer see well enough to use Jib Jab to entertain the family. We are all saddened by this as we have appreciated his use of the program which enabled him to keep in contact with distant friends and family in a very humourous way.
Many thanks to Jib Jab for the development of the program which many in the family will continue to access.

I dont see why if we pay for the service of using it we have to pay to download what we created. As well if we are paying the service and download fee, then all that JibJab stuff should be exited from what we create. So for that I don't believe I will renew or quite possibly use. So enjoy the money you got out of me because it will be the last.

Lots of video and fun choosing music and dance styles. Easy to do and instantly can see final video. Like that finished product was sent to my Email. Liked that date projected for delivery was timely.

My membership lapsed and I renewed it, but I was disappointed to see very very few new cards without the "your face here" thing. I don't like that style card, but all the rest seem to be the same ones for few years now. Could you get some new funny ones without the face thing?

I had some fun putting together a couple of videos. The downside for me was, to my dismay, JibJab automatically subscribing me for a recurring annual payment. I paid the annual fee then had to go back to PayPal and figure out how to cancel the recurring part. That put a damper on my experience.

Not happy about the automatic renewal on my credit card.
There should be an option.
It is not a convenience, it is taking advantage of a customer.
Will not recommend to my friends.
Thanks for listening.

At first I was having trouble accessing my photos and getting the "head" of those I wanted to feature on the card. However, there is plenty of support and I found that it was not as difficult as I thought. I am glad that I signed up for JibJab. My friends love getting the cards!

BAD experience! Sent birthday card. It did not work. Very embarrassing. I used jib jab several yrs ago with excellent results.

Sent copy to myself. App did not work.

I do not use Facebook--do not want to be forced to use unwanted sites. Should be able to use Yahoo or Google.

Please respond

I thought I was buying one card; got charged $18 for a subscription--which I see automatically renews. No chance to review order before being charged. Nothing about charges or what I was actually getting was clear.

Its user friendly platform that is painless to upload photos and crop them. Really enjoy the vmusic videos section. I think the next step would to broaden the playing field with more selections of movie clips and music videos and possibly to get current media as an option such as late night talk show samples to jibjab or HBO programs.