JibJab

I wanted to send a postcard... and I finished with a one year subscription. It does not deserve the price I paid. And now I am obliged to write something long enough even I do not need it! What a pity! I really don't like this kind of website.

SO funny, especially for first time receivers!

Two things tho... wish there was a MUCH bigger selection of Music (for ALL the occasions), and MANY more songs that gave a chance to use 6, 7, 8, 9, even 10 faces. Lots of friends & family I want to include!

I get the biggest kick out of these - my family and friends love them too! Need a pick-me-up? Post a JibJab video and you will get some funny results... My daughter thinks I might need some professional help... LOL

JibJab is a great site for fun ways to surprise family and friends. Charging $1.99 per download after paying $18.00 for a years subscription is too much. This is my 2nd time joining and only made a couple of cards the first time because FB would not allow them and JibJab's customer service was almost nonexistent but I had forgoten my experience until after I paid again.

My issue was resolved quickly and to my complete satisfaction. I was a little concerned that I would not be refunded, but my worry was completely unnecessary. Very pleased with their customer service.

I had a slight issue accessing my account! Contacting the JibJab staff was super easy and they had no hesitation in resolving my problem and even gifting me some service! Super satisfied with the customer service. Love the app!

This is a great site good professional people take time to help you everything they do is amazing this is my second time dealing with them and ill do it again, ya'll are great keep doing what your doing

Excellent customer care. Fun and fabulous product. I've enjoyed making cards and videos. Its an easy process to create a video. They always have fresh new videos to use as a template for videos! Easy to share on Facebook.

I was able to use Jib Jab to send a birthday card last month. I made a second attempt to send a card two weeks ago and was unable to do it for some reason. The frustration is the fact that there is absolutely no way to get help. No phone number, customer service line or email. I will NOT be using Jib Jab in the future.

The product itself is good and easy to use and share. My big contention with it is that if i pay for a jibjab membership to use the services i should be able to download my creations without having to pay extra fees to download EACH creation. I feel that is a bit of bait and switch for already paying members.

While ultimately making the video can be done, my account and getting that straightened out is another thing. I leave the account alone till I have a need for a card. Frustrating. The account its set up thru my business email and not my personal account, Im told it is the only way the account can be set up, so disappointing.

I had a charge on my account from jib jab. I didn't know it was an automatic renewal. I contacted them & within an hour this was resolved with an impending refund. Very happy with the service I received.

I love sending Jib Jab greetings because I can personalize them with photos and save them instead of throwing them away like greeting cards. Also I am disabled and can't shop for cards so this is convenient for me.

I haven't used Jib Jab for a few years and realized I was being charged on the annual renewal. I contacted customer support regarding cancellation and a refund and was so impressed with their quick and positive response. Thanks!

I just had an automatic renewal that I didn't expect or didn't initiate. So I contacted the Customer Service Dept. and within one day they had refunded my $18 and removed me from the auto renewal. Thank You Jib-Jab

For a paid membership this is too self promoting, very cheezy for me to send a bday card or special day message only to be promoting the site with so much branding. Too much. And novelty quickly wears off because in 10 years they still have same stuff and very little new or hip. Hammer time low res video anyone? Less branding and more videos please for year long use.

So far, so good. Have recommended your sight to others already. Would like to see more individual cards that show only one character. It is often harder to do a group. Thanks to my daughter who recommended your sight.

I noticed I was charged 18.00 on credit card in October but it doesn't show up in the Jib Jab invoice. I have sent copies of my bank statement and their invoice where I have proof but nothing has been done about it. I was refunded 18.00 for an account that was set up in December but not October.