JibJabReviews 12,912

Hello.
I recently asked for assistance and I am happy to say the response was very fast, courteous and professional.

Very leased to share that an annual charge to JibJab, which I dont recall requesting, was successfully cancelled via my request. Customer Service at its best! JibJab listens!

Well, I didn't realize that Jibjab auto-renewed after your 1 year term and, frankly, I was not planning to renew at that particular time. I emailed Jibjab and was very pleasantly surprised they refunded my fee in a very timely fashion and without flogging me with the t's and c's of membership. VERY impressed and will likely be back as a member before too long! :o)

I was beyond impressed with the level of service JibJab provides. I recently had an issue with my acount and within a few hours it was sorted out without the need for mutliple emails about the issue. What is even better was the follow up after the issue to ensure I as satisfied with the outcome. The service was friendly, professional, efficent and thoughtful. Great Job

I recently had an opportunity to deal with Jibb Jab Customer Support regarding a billing issue, and was pleasantly surprised to have a response immediately, and a resolution within a day.
The staff responded very politely and professionally.
Thank You JJ customer Support Team!

Im a non active membership of JibJab but I still got charged. I contact JibJab Customer service and voila its done. Fast respond, friendly words, clear directions, a happy customer. Me! Good job!

Asked JibJab to refund my subscription fee because I no longer needed it, and they responded in 1 day, and refunded my money. I couldn't ask for anything more! I wish all companies provided outstanding customer service like JibJab does.

I used the great cards for hilarious family & friends birthdays & holidays - seems to always get a good laugh. But I just recently learned how great and timely the customer service is after emailing them! Can not be over rated!

My concern was handled within 2 days after contacting JibJab support and I was very pleased with the support and follow-up.

Great cancellation process! No hassle, no sitting on the phone with rep. No whining why, making excuses, me calling paypal, etc.
Great customer service - thank you!

I just want to say that This is a amazing and creative App! Congratulations to your company and group

Jibjab responded, as promised, within two days of my request. This resolved my issue and allowed me continue using my jibjab account.

I love the app but do not use it enough to justify the reasonable annual subscription fee. Excellent for all occasions and have positive comments from all friends.

Incredible fun! Great customer service. A brilliant idea to begin with and executed just as well... I've had so much fun with this site over the years... Highly recommended!

I requested a refund when my subscription automatically renewed. I contact customer service and the refund was issued within the week.

I think JibJab is a super cool company and when I contacted them with an issue it was resolved very quickly!

I needed to cancel my paid account, but had no record of it! The customer service team was very helpful, checking several email accounts and doing the cancellation immediately, with a refund. Thanks!