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JibJab

How would you rate JibJab?
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Oregon
1 review
0 helpful votes
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Ok but lost my head!
March 22, 2017

I lost my inventory of heads I had on my JibJab app on my iPhone! Now I have to recreate all my heads for using the app on my iPhone which I use the most. Is there a way to get them back?

Date of experience: March 20, 2017
Peru
1 review
0 helpful votes
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Funniest!
March 8, 2017

Exrtaordinary response of the public thtat watches thevídeos, Excelent idea! It's so funny.
Maybe you can improove the motion of the mouth, maybe using another color. Maybe a little Pink. Couse the black "hole" is funny but a little robotic. :)

Date of experience: March 6, 2017
New York
1 review
0 helpful votes
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JibJab is Hard to Use at Times
January 5, 2017

I sent my nephew a Happy Birthday card- JibJab made me renew my membership for $18 then wouldn't let me finish the card- it sent with no Happy Birthday message from me- I feel ripped off- how do I get my money back?

Date of experience: January 3, 2017
Canada
1 review
0 helpful votes
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Two thumbs up!
February 22, 2017

Awesome website! I had a lot of fun sending a jib jab to my wife for Valentine's Day. I especially like that one of my former students from Cobourg, ON is now a jib jab employee!

Date of experience: February 20, 2017
Illinois
1 review
0 helpful votes
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No one saw it
June 1, 2016

I was really bummed after signing up and paying for a year that my first card was not received by the birthday boy. I was skeptical and now I know I should have trusted my gut

Date of experience: May 30, 2016
Louisiana
1 review
0 helpful votes
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Always awesome!
May 26, 2016

JibJab is always my turn to for any occasion that I need to send a card on! I can't wait until there are more birthday songs uploaded to create cards to! I will always recommend JibJab!

Date of experience: May 24, 2016
New York
1 review
0 helpful votes
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The most fun my family has had in years
October 18, 2016

I have always wanted to try a JibJab and finally made the commitment. I have uploaded 2 videos including family members and they have really enjoyed them.

Date of experience: October 16, 2016
Minnesota
1 review
0 helpful votes
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CANCELLED SUBSCRIPTION!
May 5, 2017

Cancelled subscription the day i subscribed realizing the price was more than specified. Yet still being charged. 2nd month now n still being charged causing me overdrafts

Date of experience: May 3, 2017
Canada
1 review
0 helpful votes
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Membership Renewal
January 18, 2017

I wasn't aware of the auto renewal for the jibjab membership. I sent an email and they reversed the charge quickly and without hassle. Overall great experience.

Date of experience: January 16, 2017
Arizona
1 review
0 helpful votes
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Sorry to have to cancel
December 17, 2016

I could not get the faces to fit. Could not find the screen where to make them look right.
I complement you for making cancelation so easy.
Wish it were easier to use.

Date of experience: December 15, 2016
Australia
1 review
0 helpful votes
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Birthday
August 1, 2016

Found this site to be great fun both for the creator and for the recipient of the ecard look forward to more song choices
Cheers
Keep up the good work

Date of experience: July 29, 2016
New Mexico
1 review
0 helpful votes
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No closed captioning
May 12, 2017

I have lots of Deaf and Hard of hearing friends, colleagues, and family members and the lack of captioning for your videos severely limits my selection. I am highly disappointed.

Date of experience: May 10, 2017
Minnesota
1 review
0 helpful votes
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Awesome Service
July 7, 2020

I like all the options for video and ecards. I had to cancel my account because our company has decided to pay for it instead. Thanks for the great fun.

Date of experience: July 7, 2020
Germany
1 review
0 helpful votes
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Didn't work
May 24, 2016

I uploaded my photo but the final card that was sent did not show me - the recipient was disappointed and I was frustrated, and 1.99$ poorer. I am a versatile Mac user, I should add.

Date of experience: May 21, 2016
Alessandra S. JibJab Rep
over a year old

Hi Petra – This doesn't sound right. Can you email us with more information on the issue at help@jibjab.com? Thanks!

GB
1 review
0 helpful votes
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Over charging
December 13, 2016

I took a couple of jib jabs to have a laugh with my family and was charged a yearly subscribtion which i dint ask for or wished to have i feel cheated by jib jab

Date of experience: December 11, 2016
Australia
1 review
0 helpful votes
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Macarena Magic
December 15, 2016

I had about given up when you sent me an email stating that I was almost finished. I consequently completed the HILARIOUS Xmas video------------good P. R folks

Date of experience: December 12, 2016
Australia
1 review
0 helpful votes
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Just one problem
December 18, 2016

I am really happy with your service. But just one problem. That sometimes my ecards end up in the recipients junk box. I have to tell them to check their junk box to receive their cards,,

Date of experience: December 16, 2016
California
1 review
0 helpful votes
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I feel tricked
October 13, 2016

It advertised 1.99 and I was charged 18.99. My card sent was not received, and I couldn't adjust the photo on card so I had to sent a generic of someone else.

Date of experience: October 11, 2016
California
1 review
0 helpful votes
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It was NOT good! Not only did the face not have eyes even when I lined it up properly, my recipients never even received email. Also, I was told it wokld be $1.50 NOT $18! Totally fraud!

Date of experience: April 19, 2017
Minnesota
1 review
0 helpful votes
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I made a jibjab then couldn't get it to post to my facebook. That was the only reason I even got jibjab to begin with. It is a complete waste of money.

Date of experience: January 1, 2017

Overview

JibJab has a rating of 3.6 stars from 12,910 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 2nd among Greeting Cards sites.

service
166
value
183
returns
61
quality
154
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