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JibJab

How would you rate JibJab?
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Arkansas
1 review
0 helpful votes
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Somewhat satisfied
December 30, 2016

I could not have access to all my pictures on facebook so it was a frustrating expieerence to obtain the photos I needed for jib jab otherwise it was good and the family I sent to enjoyed

Date of experience: December 28, 2016
Texas
1 review
0 helpful votes
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A great e-card option
September 7, 2016

I wish there were some more options available for younger kids. I was looking for a card for my cousin's son who is 7, and there weren't a ton of options that would be appropriate for him.

Date of experience: September 5, 2016
Rhode Island
1 review
1 helpful vote
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I enjoy the vidoes but i feel the consumer shouldn't have to pay extra to download a favorite video since we are already paying for an annual subscription.

Date of experience: December 15, 2016
Texas
1 review
0 helpful votes
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Birthday video search
May 28, 2016

The first video I used was awesome. Possibly because I had the bday persons picture. The second video, I had no available picture and it seemed to me the choices were lacking. I understand there are some people who complain about any and every thing and you can't always please. The 2nd intended recipient is mid 50's and overweight. Most of the available choices that were not for younger people would have been cutting and degrading... not my choice for a well intended bday offering. Possibly a little more variety would help. I like the idea of the site and since I'm stuck in a wheelchair, it's quite convenient. Just begging for more variety and possibly inclusion of a few of the more prevalent races living here. I'm friends with people from several ethnic backgrounds. I'm sure you are interested in your site growing and I intend to do my part to help by using it for the majority of my well wishing to the people I know on all occasions. As convenient as the service is, I'm sure many of them will become members as well. Thank you.

Date of experience: May 25, 2016
Alessandra S. JibJab Rep
over a year old

Thank you for the thoughtful comment and feedback, Paul! :)

California
1 review
0 helpful votes
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Disappointed
July 10, 2017

Cards not as good as they used to be & not able to easily add heads bc for some reason my membership linked to my sisters FB. Didn't receive confirmation receipent opened my card

Date of experience: July 8, 2017
South Carolina
1 review
0 helpful votes
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Not much new
December 14, 2016

I love JibJab ecards but they seem to be the same cards year after year. I would love to see a whole bunch of new cards some day.
Thanks and keep those ecards coming.

Date of experience: December 12, 2016
Idaho
1 review
0 helpful votes
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Very dissatisfied
December 30, 2016

It is a gyp. I paid for it and tried five times to complete my video. I gave up. I placed the heads on the spots and pressed continue, etc. What a rip off!

Date of experience: December 28, 2016
Wisconsin
1 review
0 helpful votes
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Enjoyable
May 5, 2017

It is fun and easy to design. I like to make one for the office I work in to put on Facebook just for something fun. There have been many postive comments and laughs.

Date of experience: May 3, 2017
Utah
1 review
0 helpful votes
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Surprise
May 13, 2017

I was surprised that there wasn't more variety to choose from within the group. Otherwise it is a great site and I do like it. I would recommend it. The cost is very affordable!

Date of experience: May 11, 2017
Arizona
1 review
0 helpful votes
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Amazing! Utterly amazing!
February 22, 2017

I have zero complaints with the siteam or the app or the quality. Best money I've ever spent... I would and do recommend this to everyone I know, nobody is safe from the jibjab...

Date of experience: February 20, 2017
Oklahoma
1 review
0 helpful votes
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Couldn't load video.
December 13, 2016

I made a video 3 times and couldn't send it to facebook. I've sent them before without a problem but this time it was very frustrating as I tried 3 times and no go!

Date of experience: December 11, 2016
Australia
1 review
0 helpful votes
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Dissappointed
July 30, 2016

I have always enjoyed my cards from jib jab, however I had to redo my recent one as first one wasn't as I'd ordered. So not happy when I was charged for 2 cards.

Date of experience: July 28, 2016
Australia
1 review
0 helpful votes
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Love JibJab.
December 18, 2016

I have been with you's for many years, about the time you first appeared on Australian TV, you brought a lot of laughs to my family over the years, thank you.

Date of experience: December 16, 2016
New Zealand
1 review
0 helpful votes
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Just a bit of fun
March 21, 2017

Very quickly becomes hohum. Really, you want a min 100 character review, this really is wasting my time to get a minimum 100 words. I hope this is enough tittle tale.

Date of experience: March 19, 2017
Canada
1 review
0 helpful votes
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Unforgettable Cards
July 23, 2016

I couldn't stop laughing at the funny birthday card I created I play it over and over again for a good belly laugh. My friend who received it, loved it too!

Date of experience: July 21, 2016
New York
1 review
0 helpful votes
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It's a fun sight, needs some tweeks and more pop music but otherwise a very enjoyable sight! Can't wait to see some edits and improvements that in store in the future.

Date of experience: February 20, 2017
California
1 review
0 helpful votes
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Horrible waste of momey
February 22, 2017

Plain and simple: it didn't work. It would only let me upload one face. After numerous tries, I gave up and cancelled my subscription. I would please like my $18 back.

Date of experience: February 20, 2017
Georgia
2 reviews
0 helpful votes
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They canceled my subscription as soon as I sent the request. They were very professional and continued to email me to be sure I was happy with how they handled it.

Date of experience: March 27, 2020
New York
1 review
0 helpful votes
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Can't use from phone
February 4, 2017

Bad part is there is no way to upload to a friend on facebook. You must save to your name and then share
Most of the time it does share on the persons time line. Tough to start over.

Date of experience: February 2, 2017
California
1 review
0 helpful votes
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Love me some JibJab
February 22, 2017

I've been a JibJab subscriber for over 5 years. It comes in handy for those last minute times I forgot to send a card, or when I just feel like spreading some JibJab Joy!

Date of experience: February 20, 2017

Overview

JibJab has a rating of 3.6 stars from 12,910 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 2nd among Greeting Cards sites.

service
166
value
183
returns
61
quality
154
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