website thubmnail of JibJab

JibJab

How would you rate JibJab?
grey star
grey star
grey star
grey star
grey star
Pennsylvania
1 review
0 helpful votes
Follow Mitchell B.
Unfollow Mitchell B.
Send Message
Share Review
Report Review

Site repetitively kept telling me to only use X number of characters (I forgot how many) but at same time was aware I was well BELOW that number with my message, noting how many I still had left! I typed my message to my brother for his 70th birthday twice, then copied and pasted it 3x, then gave up after 5 attempts and just called him!

Date of experience: July 16, 2017
New York
1 review
0 helpful votes
Follow Dylan S.
Unfollow Dylan S.
Send Message
Share Review
Report Review

Bad video quality.
July 26, 2016

Sadly, the video quality is very bad and not suitable for PowerPoint use like I had hoped. All video is SD so look elsewhere if you need a high quality.

Date of experience: July 24, 2016
Mexico
1 review
0 helpful votes
Follow Rudy g.
Unfollow Rudy g.
Send Message
Share Review
Report Review

Dissapointing Experience
May 28, 2016

Multiple Videos, after being emailed were never riecieved.

Your siter doesnt recall emails previosly used... and have to reenter the same emails over and over again.

I sent one video of my Daughter, and she recieved a Completely different Video that was not hers?

You have Bugs and Issues to resolve til then I not interested

Date of experience: May 26, 2016
Alessandra S. JibJab Rep
over a year old

Sorry to hear about that, Rudy – we'd be happy to work through these issues with you. You can always reach out at help@jibjab.com. Thanks!

Australia
1 review
0 helpful votes
Follow Daniel B.
Unfollow Daniel B.
Send Message
Share Review
Report Review

Disappointing
March 9, 2017

Disappointing i cannot access Facebook Photos-Makes This App Almost Irrelevant To Me, Because I Currently Have A problem With My Laptop Software(Windows Explorer) Whereby I Cannot Load A Picture Without It Telling Me "Not Responding". Need To Upgrade Before I Can Get Any Satisfaction From This App

Date of experience: March 7, 2017
Texas
1 review
0 helpful votes
Follow Evan C.
Unfollow Evan C.
Send Message
Share Review
Report Review

Funny
September 23, 2016

It was good, I misread the advertisement and thought it was 1.50 a month but got charged 18$ for the whole year but there's plenty of birthdays and holidays coming up so it's okay :)

Date of experience: September 21, 2016
Wyoming
1 review
0 helpful votes
Follow Irene K.
Unfollow Irene K.
Send Message
Share Review
Report Review

Love it!
March 15, 2017

I was confused about the cost. It would be helpful to more clear on it! I thought I could just pay for one card, but looks like I had to buy a year of use.

Date of experience: March 13, 2017
California
1 review
0 helpful votes
Follow Ashley S.
Unfollow Ashley S.
Send Message
Share Review
Report Review

Great user experience
July 27, 2017

Overall loved how easy and user friendly the experience was. The site did momentarily shut down for a repair which was a little disruptive but it did save my account data so that was good.

Date of experience: July 25, 2017
Alabama
1 review
0 helpful votes
Follow Bill G.
Unfollow Bill G.
Send Message
Share Review
Report Review

JibJab makes the Jab in the right Place
December 22, 2016

This is the absolute funniest thing I've ever seen. It is great and easy to set up right from the tips of my fingers. I highly recommend this to anyone who loves to have fun.

Date of experience: December 20, 2016
Florida
1 review
0 helpful votes
Follow Denise O.
Unfollow Denise O.
Send Message
Share Review
Report Review

Great fun
December 23, 2016

Making and sending the videos was a lot of fun and lots of laughs. With so much stress in our lives, it was great to have something that cost so little and provided such glee!

Date of experience: December 21, 2016
Colorado
1 review
0 helpful votes
Follow Heather m.
Unfollow Heather m.
Send Message
Share Review
Report Review

Kewl beans
July 17, 2016

I like the app... but I got bored quickly bc I wish there were more current as well as classic music videos and dances to choose. Other wise was fun for the first couple videos

Date of experience: July 14, 2016
California
1 review
0 helpful votes
Follow Francisco V.
Unfollow Francisco V.
Send Message
Share Review
Report Review

Fun but sad that not fully accessible
October 19, 2016

It's fun to share but not happy that most you have to insert faces are certain number and can't change for less or more people. Also you have to pay extra to download your videos.

Date of experience: October 17, 2016
GB
1 review
0 helpful votes
Follow Catherine M.
Unfollow Catherine M.
Send Message
Share Review
Report Review

Great product and great customer service
March 3, 2018

I used Jibjab to make videos for a charity event and they were loved by all - great fun. I then sent a query to customer service and was helped out quickly and effectively. Highly recommended.

Date of experience: March 1, 2018
Hawaii
1 review
0 helpful votes
Follow Noreen E.
Unfollow Noreen E.
Send Message
Share Review
Report Review

Hysterical!
December 29, 2016

I did my first Jib Jab card for a friend far away during the holidays. It was easy (I am a techno dummy) and the result was so funny I landed up laughing myself silly.

Date of experience: December 27, 2016
Washington
1 review
0 helpful votes
Follow Steve H.
Unfollow Steve H.
Send Message
Share Review
Report Review

Have used your work for some years...
December 29, 2016

Some of the younger generations don't know quite what to make of it but our near generation friends and family love it and it's so nice to read their comments. Keep up the great work!

Date of experience: December 27, 2016
Texas
1 review
0 helpful votes
Follow Robert R.
Unfollow Robert R.
Send Message
Share Review
Report Review

My wife was Jib Jab fan before she died. I needed to close her account and it only took a one sentence request one time to have her account closed in a very professional manner.

Date of experience: June 2, 2020
GB
1 review
0 helpful votes
Follow Rebecca T.
Unfollow Rebecca T.
Send Message
Share Review
Report Review

Great
January 7, 2017

Bought a Rocker video for my step dad for his birthday. Went down very well, he loved it. Kids loved creating the video too. It was easy to do, lots of videos to choose from.

Date of experience: January 5, 2017
Kansas
1 review
0 helpful votes
Follow Jennifer B.
Unfollow Jennifer B.
Send Message
Share Review
Report Review

My kids love making these for their grandparents and aunts/uncles that live on the other side of the US. They also love receiving the cards and look forward to seeing new ones in their inbox.

Date of experience: May 3, 2017
Israel
1 review
0 helpful votes
Follow Hana S.
Unfollow Hana S.
Send Message
Share Review
Report Review

Didn't work when I needed it...
May 10, 2017

I needed the service for an online event. For some reason I got auto logged out just before the event so all images and movies prepared got lost once I've re-logged-in... It was very disappointing!

Date of experience: May 8, 2017
Canada
1 review
0 helpful votes
Follow Dawn B.
Unfollow Dawn B.
Send Message
Share Review
Report Review

Great fun and enjoyed by recipients
May 18, 2017

I love the cards but after being a member for 3 years, I have sent most of the relevant ones to my closest friends and family. I would really love to see more new content.

Date of experience: May 16, 2017
New Jersey
1 review
0 helpful votes
Follow Cheryl E.
Unfollow Cheryl E.
Send Message
Share Review
Report Review

Love this site!
March 22, 2017

Hilarious. Always makes me laugh! Jib Jab is a fun new way to share cards with friends while making them laugh at the same time. Watching the videos over and over makes me very happy!

Date of experience: March 20, 2017

Overview

JibJab has a rating of 3.1 stars from 12,928 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 1st among Greeting Cards sites.

service
165
value
183
shipping
54
returns
60
quality
154
This company does not typically respond to reviews