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JibJab Reviews Summary
JibJab has garnered a positive reputation for its creative and entertaining video offerings, which customers appreciate for their ability to personalize messages for various occasions. The company's customer service stands out, with many reviews highlighting prompt and professional responses, particularly regarding subscription cancellations and refunds. However, some customers expressed frustration over technical issues and lack of communication regarding sent cards, indicating room for improvement in service consistency. Overall, while JibJab excels in customer support and product quality, addressing the occasional service hiccup could enhance the overall customer experience.
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JibJab was alo of fun I paid for a month subscription we were able to play for 3days and it stoped working. I worked on it until the19thi even changed my password I checked in setings apps everything said open at least a week and a few days I made new password anIDi finely had right words on subject was so tired worked hrs fingers hand rosy arm an shoulder hurt bad by the time I got help I then was so frustrated and angry. We got it ready and had to start a new account that I should not have to pay for the first month it only worked three days. My first subscription that didn't work ends on March 5 I don't feel I go for that month but I don't have a problem with paying each month from now on or until I get tired of it I just don't want to pay for something I didn't get it was painful frustrating and mentally exhausted it took to long to get help. If you take care of that I will give you a number five
It was fun, I have enjoyed it so far. I made some cards for my children and my husband for valentine's
Day.
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Your Valentines E card selections were excellent. I was able to send a unique song/video to each of my siblings and parents for alot of fun on Valentines Day.
Ambiguous representation of charges on the sign up screen coupled with my desire for a fast transaction resulted in an 18 dollar charge to me card.
Easy to create the cards and fit the photos.
Recipients enjoy the greeting cards.
It's fun for the sender and recipient.
Good fun, worth the price... just make sure you opt out of the auto renewal. I've joined up again now, but I paid the price in the past for not knowing I had auto renewed and never using it.
Haven't stopped laughing, my friends love it. Keeps my relatives and neighbors asking for more. Sent one to the City Council, they told me Not to come to the next meeting.
Good. It was fun to make and more fun to see the expressions on the faces of family and friends when they saw it for the first time.
After confirmation process everything worked great. Might want to send an email after you are confirmed. I had to down load twice before I was confirmed
I love using this. They are so funny and make me smile--especially when the day is tough. I love the selection categories too.
Great Valentine's and birthday cards which both friends thought were fun!.
Delivered on time too...
Have had some great fun with good, clean jib jabs with family and friend. Lots of belly laughs. Thanks for the smiles.
I spent time making my video and then was told the cost and it came with auto renewal. I would have liked to know before the trouble. I tried using a RetailMeNot coupon for a one month membership but it didn't work but that wasn't clear till after the charge was excepted. Then I had to go back into my account to turn off the auto renewal, which just isn't user friendly.
I Don't totally understand how to use the site. Seems like it has a better selection of music videos on Facebook.
I couldn't be more happy with my experience. I would say that it was easier than I thought. I can't wait until my next time.
Easy to create and lots of fun - made everyone laugh. Will definitely use again for another seasonal creation.
Firsttime and lasttime user. I bragged about the card but she did not get the link. I had to manually send the link. It did not work as promised.
Had lots of fun with JibJab! When the time came to cancel my membership, Jibjab support staff were friendly and helpful and refunded my unused subscription promptly.
From the business
JibJab is on a mission to make billions of people happy with 1,200+ hilariously entertaining eCards and videos for birthdays, holidays, and more! Membership is just $18 per year and provides unlimited access for making and sharing.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at help@jibjab.com. We're standing by. :)
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members