website thubmnail of JibJab

JibJab

How would you rate JibJab?
grey star
grey star
grey star
grey star
grey star
Canada
1 review
0 helpful votes
Follow Jean-Paul P.
Unfollow Jean-Paul P.
Send Message
Share Review
Report Review

Can get SATISFACTION!
January 5, 2017

I've been with you with a serious number of years now; very satisfied with what I see when I need something toi celebrate a birthday or other circomstances... keep up the good work!
Jean Paul Picard

Date of experience: January 3, 2017
New Jersey
1 review
0 helpful votes
Follow Scott S.
Unfollow Scott S.
Send Message
Share Review
Report Review

Need more kids birthday stuff
June 3, 2017

It's a fun and easy platform to use. I wanted to send young kids an ecard. I'd like more of those options. Also it would be great to choose whether it's one, two, or more people.

Date of experience: June 1, 2017
Canada
1 review
0 helpful votes
Follow Noelle P.
Unfollow Noelle P.
Send Message
Share Review
Report Review

Fun
February 22, 2017

Good fun, worth the price... just make sure you opt out of the auto renewal. I've joined up again now, but I paid the price in the past for not knowing I had auto renewed and never using it.

Date of experience: February 20, 2017
Minnesota
1 review
0 helpful votes
Follow Kenneth M.
Unfollow Kenneth M.
Send Message
Share Review
Report Review

They did everything I needed done.
December 3, 2017

There was an unknown charge on the account. When I called them, they took care of the problem right away even though it was not their fault, as the charge came through a third party vender.

Date of experience: December 1, 2017
Ohio
2 reviews
0 helpful votes
Follow Lisa W.
Unfollow Lisa W.
Send Message
Share Review
Report Review

Quick resolution to a prob
June 15, 2018

I needed to get a refund and was worried it was going to be a long drawn out hassle... not at all! Very quick and polite service. Got the refund in a blink of an eye. Thank you JibJab!

Date of experience: June 13, 2018
GB
1 review
0 helpful votes
Follow Paul Y.
Unfollow Paul Y.
Send Message
Share Review
Report Review

Great fun
November 1, 2018

I have loved using jib jab it gave my friends so many laughs. Some hilarious cards I was sending out. Get into it and give it a try. If ur into sending e cards then this app is fantastic.

Date of experience: November 1, 2018
Indiana
2 reviews
0 helpful votes
Follow Jim S.
Unfollow Jim S.
Send Message
Share Review
Report Review

Excellent, funny, creative ecards
June 26, 2017

I really like the approach of this ecard site. You can put your face or anyone's face on a dancing, singing character. Very funny and entertaining. The person I just sent one to really enjoyed it.

Date of experience: June 24, 2017
Texas
2 reviews
0 helpful votes
Follow Anthony Q.
Unfollow Anthony Q.
Send Message
Share Review
Report Review

Creative fun
December 12, 2016

I have had hours of fun with the JibJab app. My daughter accuses me of having to much time on my hands but gets a laugh out of every clip. This is the most enjoyable application on the net.

Date of experience: December 10, 2016
Belgium
1 review
0 helpful votes
Follow Alain E.
Unfollow Alain E.
Send Message
Share Review
Report Review

Good, but...
December 19, 2016

There should be a lot more "scenes"... - since the years. Not many new... and maybe allow a better outline of the faces. - d'ont forget it's not free ;) - Otherwise very fun :)

Date of experience: December 17, 2016
GB
1 review
0 helpful votes
Follow Christopher B.
Unfollow Christopher B.
Send Message
Share Review
Report Review

OK for half a greeting!
September 1, 2016

I should have liked to send a real musical greeting, such as something rousing by Wagner (e.g. From the overture to Tannhauser), but such choices did not seem to be available.

Date of experience: August 30, 2016
Costa Rica
1 review
0 helpful votes
Follow Marcela V.
Unfollow Marcela V.
Send Message
Share Review
Report Review

Options
August 9, 2016

I have had a lot of fun. But there are some old musical videos and pictures.
I would like to have more options related to latín music or Latin American singers.

Date of experience: August 7, 2016
Canada
1 review
0 helpful votes
Follow Natasha C.
Unfollow Natasha C.
Send Message
Share Review
Report Review

Links didn't work
January 6, 2017

2 of the three Jib Jab Christmas cards were not viewable by those receiving them so it was a waste of time. The links didn't work and the video wouldn't load.

Date of experience: January 4, 2017
Hawaii
1 review
0 helpful votes
Follow Janie L.
Unfollow Janie L.
Send Message
Share Review
Report Review

Funny and HAPPY!
July 21, 2017

My now, 20 year old Grandaughter is partying in L. A. with her posse. We are home in Hawaii missing the Fun! Ugh! What a Special Girl that deserves special memories...

Date of experience: July 19, 2017
Georgia
1 review
0 helpful votes
Follow Dawn B.
Unfollow Dawn B.
Send Message
Share Review
Report Review

Great customer service.
September 26, 2016

I made a mistake with my subscription and needed to contact customer service for help. They responded right back and helped me resolve my issue. Couldn't ask for more than that.

Date of experience: September 24, 2016
California
1 review
0 helpful votes
Follow Debra B.
Unfollow Debra B.
Send Message
Share Review
Report Review

AAA+ customer support and service!
April 12, 2016

Devonne was very helpful regarding the mix-up on my account; very professional but congenial, as well. Tough to find that combination these days. I'm very happy with the outcome! Thank you!

Date of experience: April 12, 2016
Kentucky
1 review
0 helpful votes
Follow Bert S.
Unfollow Bert S.
Send Message
Share Review
Report Review

Easy to use, with lots of selections for the comic routines. I hope they continue to add more. Our friends and family have all remarked in how they enjoy the light/heartedness.

Date of experience: February 27, 2017
Ecuador
1 review
0 helpful votes
Follow Kathy K.
Unfollow Kathy K.
Send Message
Share Review
Report Review

More
June 13, 2016

I really like the dance and music vidioes. I wish they had more good o es and less stupid ones. Also they need so e for large families. We have 6 and 7. You o ly go up to five.

Date of experience: June 10, 2016
Canada
1 review
0 helpful votes
Follow Ken S.
Unfollow Ken S.
Send Message
Share Review
Report Review

Great Customer Service.
February 13, 2020

I received a notice from my bank that a charge had been placed on my Visa Card, the charge was for a years subscription to use JibJab ecards, I had not used that service in years and requested a refund. Within minutes i was contacted via email requesting additional info and I replied to that request and within a few hours, not days, I received a reply from Customer Service that the issue was resolved and a refund was forth coming. Before I had a chance to reply to that message I received an Alert message from my bank saying that the funds had been returned to my account. You can't beat that for service from the JibJab Team.

Date of experience: February 13, 2020
Australia
1 review
0 helpful votes
Follow shirley l.
Unfollow shirley l.
Send Message
Share Review
Report Review

Highly recommended site
March 30, 2016

I have been a member for a few years now, and JibJab is my favourite card site.
Nothing is too much trouble when you need help and I have such fun doing the cards to send. EVERYONE Loves them, and toddlers, ALWAYS want to watch them over and over again.

Date of experience: March 30, 2016
New York
1 review
0 helpful votes
Follow Lee H.
Unfollow Lee H.
Send Message
Share Review
Report Review

Late delivery
December 13, 2016

I didn't know that the card would go to JUNK and my wife retrieved the card two days after her birthday as I waited for response from JIBJAB. There needs to be a way to get immediate help to recover on the day that the card should have been delivered!

Date of experience: December 11, 2016

Overview

JibJab has a rating of 3.1 stars from 12,928 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 1st among Greeting Cards sites.

service
165
value
183
shipping
54
returns
60
quality
154
This company does not typically respond to reviews