JibJab

Lots of funny videos and ecards! Excellent communication with the support team!
Great option as a gift! My family and friends were surprised and loved the videos and ecards that I sent them. Pleasure to have business with you!

I had clicked on an iphone app for jib jab and was surprised to see a charge against my account for $18.00 to jib jab a few days later. I immediately contacted Taylar at jib jab and my issue was dealt with in a timely manner. They issued me a refund. My family has been a fan of Jib Jab for years, so I was pleased to see this dealt with in a fair and timely manner.

I had wanted to cancel my new account and couldn't find my account. Heather handled all of this in a timely manner and got my refund for me. I had an excellent experience with your customer support person Heather.

I didn't realize a purchase I made last year was going to auto renew. The site was easy to navigate to request a refund. The response time was fast (within) 24 hours. Best of all I was able to do it all online and disn't have to call in. Great service.

I didn't agree to the sign up and thought I was just sending one Eva Rd for minimal payment.

The site is very misleading and gets you into an unagreed sign up then doesn't respond to emails refuting the sign up and payment made. Currently in a disputed payment via PayPal

The first time I received a Happy Birthday JibJab greeting card with a customized picture of myself as the forefront character I cracked up laughing. I actually enrolled myself in one of the most least expensive and most affordable way to send all my family and friends a terrific greeting, and for all occasions. I highly recommend JibJab.

Gosh thought how neat. I have multiple sclerosis wanted to tickle not only myself but friends. Didnt get to do that. To bad better instructions were not available.
I honestly can't tell someone this was not a plus for me.
Thx treva *******933 home #

Was able to get a refund of the annual JibJab service fee that I wasn't aware of. The process was very easy and straightforward. I appreciated the ease and fast pace the team got back to me and issued the refund. Would definitely return in the future for services if needed.

I had a subscription to Jibjab that I haven't used all year (I'd forgotten about it). I noticed I'd been charged for the following year (2017) so contacted them to ask for NEXT year's (2018) to be cancelled. I wasn't expecting a refund for 2017 but they refunded me in full. This type of customer service ensures that if I need their type of service in the future I will come straight back to them.

I tried to send a birthday card to my girlfriend. The site could not upload her pic to the card and after 4 attempts I ran out of time and had to resort to buying flowers... i feel it was money wasted,,,,, Paul Burke

I have been a Jib Jab user for years. I have used many of your ecards over and over and now have run out of choices. Will you be adding more soon? Also, some of your cards allow for optional choices of the number of heads you can use. I like that because sometimes there are families of 3. Can that option be added to more cards? Thanks for your fun ecards.

Created the video and clicked next, found out nothing uploaded. Even after i purchased I created the video using an uploaded photo. Finally realized I had to create new heads and then could create video. Took 39 minutes with what should have taken 10.

JibJab asked me to update Adobe to play the videos. When I click on the JibJab Adobe Update nothing happens. So I updated to current Adobe version on my computer. Then logged back into JibJab and the same message appeared which would not let me continue. I was frustrated and logged off. This also happened after I paid the $18 yearly fee so I was not very happy with JibJab!