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JibJab

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GB
1 review
0 helpful votes
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Mouth alignment and preview
May 12, 2017

Teied twice to align mouths and preview them but had to save each one before i could see if they were. Aligned properly. Not very good especially. For a newby and i had to send video with blank mouths

Date of experience: May 10, 2017
New York
1 review
0 helpful votes
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I liked the designs. I had questions on how scheduled delivery works. I chose to send it the next day... would have liked to request a delivery time window and get a confirmation when it has been sent.

Date of experience: August 15, 2016
Missouri
1 review
0 helpful votes
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Hidden Costs
February 23, 2017

I didn't realize I was about to pay $18.00 for one Valentines Day video. It was a very misleading promotional. 1.99 for 1 month or 1 video? Wrong. $18 up front. I felt like I was scammed, and will not be returning my business. SAD.

Date of experience: February 21, 2017
France
1 review
0 helpful votes
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Very funny
June 30, 2016

It is a bit unclear what this costs and how much my next JibJab will be. Am I a member, are the next ones cheaper, will my next subscription go automatically?
It was a big succes, only the financial part isn't very clear to me.

Date of experience: June 28, 2016
Colorado
1 review
1 helpful vote
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Reasonable Value
May 30, 2016

Overall, I had a good experience with JibJab. The website was easy to use and the card arrived on the date specified.

The only change I would make for JibJab to increase the number of video card options.

Date of experience: May 27, 2016
Texas
1 review
0 helpful votes
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Songs and vile things
May 23, 2016

I assumed there would be more songs available. I dislike the vile content, I wish you had it in a separate section. It would be fun to make these with my kids without vile and sexual items poping up when I scroll down the selections.

Date of experience: May 19, 2016
Australia
2 reviews
0 helpful votes
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Dissatisfied Customer
December 13, 2016

Joined again but totally dissappointed with site, could not write a greeting to send with video.

If possible I would like a refund a I don't see the sense in being a member of something I cant fully utilise.

Date of experience: December 11, 2016
California
1 review
0 helpful votes
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Fun and funny!
June 2, 2016

I have received a couple of JibJabs in the past hat were very funny and entertaining. When I saw how easy it was to create them, I signed up for a year. Have been having lots of fun creating them for my family and friends.

Date of experience: May 31, 2016
Arizona
1 review
0 helpful votes
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Who doesn't love JibJab?
December 2, 2019

I have been a subscriber to JibJab for a year and I have truly enjoyed it. Sharing with my friends is something I always enjoy and I've gotten a lot of great reactions to my JibJab posts.
I recently retired and I'm now on a fixed income but I hope to subscribe again asap!
Gus

Date of experience: December 2, 2019
Louisiana
1 review
0 helpful votes
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JibJabuser
November 16, 2017

I was having a problem with the JibJab site recently. I contacted JibJab and they responded right away. Apparently, they got the problem fixed because I can get on the site again. They were very polite and helpful.
I'm so glad they fixed it. I love JibJab and my family and friends get a kick out of it! Thanks JibJab!

Date of experience: November 14, 2017
Austria
1 review
0 helpful votes
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Kung Fu Dad
June 23, 2017

I really liked the Kung Fu Dad card. But you do know that all that kung fu is Chinese, right? All that footage is kung fu - Chinese - and not karate- Japanese. And to have a big Japan headband on the dude was inaccurate, but I was willing to overlook it, because it was fun. My dad, however, did not appreciate the cultural mash-up.

Date of experience: June 21, 2017
Oklahoma
2 reviews
0 helpful votes
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Bad experience
February 23, 2017

Haven't been able to use it. After paying the fee I haven't been able to login. Customer service answer my request for help by resetting my password. Still unable to login, reset my password again still can't login. I requested a refund and haven't heard back since the request. I will be contacting PayPal to dispute the charge.

Date of experience: February 21, 2017
Florida
1 review
0 helpful votes
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Clean Jib Jab is hilarious. I can't get enough. I can't stop laughing at the CLEAN FUNNY stuff. BUT now i see dirty videos and cards... This is terrible for young people. They should be removed ASAP Keep it clean. I was offended...

Date of experience: July 12, 2017
Utah
1 review
0 helpful votes
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2017 Disappointment
December 21, 2016

We were very disappointed in this year's new Jib Jab videos. In the past all the videos have been very entertaining and hilarious. Not so this year.
We used Jib Jab videos from past years.
You must have lost someone with an imagination?
Looking for new and better next year!

Date of experience: December 19, 2016
Pennsylvania
1 review
0 helpful votes
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Disappointed
March 22, 2017

Return my $18.00 immediately. I can not get access to your site. Because the very email address that you sent messages to, is the very email address that you deny is my correct email address. Also I did not want to take a year but wanted the short month time

Date of experience: March 20, 2017
Texas
1 review
0 helpful votes
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Disappointing
August 11, 2017

I paid for a year's subscription, and made my first video. Immediately after watching the video, I tried to make another video, and my login was denied. I emailed customer service, and the issue was not resolved after a week. So, I cancelled my subscription and asked for a refund.

Date of experience: August 9, 2017
GB
1 review
0 helpful votes
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Con trick
February 23, 2017

Didnt realize i was signing up to 12 month subscription thats cost me $18 not happy! Thought it was a one off charge of a few cents for 1x video greetings card, why on earth would i want to pay for a whole year?

Date of experience: February 21, 2017
Alabama
1 review
1 helpful vote
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Customer service
March 11, 2018

I wanted to cancel my account, but ouldn't find it due to it being under my son's e-mail address. They were able to track it down for me, reverse the charges and cancel the subscription. All done in less than 24 hours!

Date of experience: March 9, 2018
Washington
1 review
0 helpful votes
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My wife loved her Valentine's Day e-Card!
February 22, 2017

She loved it! Laughed herself to tears! Couldn't be with her this year for Valentine's Day so I thought I'd look for something special. She's abroad so snail-mail wasn't an option! This was perfect. Took a little thought and effort but so worth it!

Date of experience: February 20, 2017
GB
1 review
0 helpful votes
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Continuing subscription from 0ne-off use
January 2, 2018

I was recently notified of a paypal payment to Jib Jab - a site I used just once since 2015. When I queried this, JIbjab immediately cancelled both the payment and the subscription for which I am grateful. However I am amazed that it was so easy for them to continue take money from me from a one-off use.

Date of experience: December 31, 2017

Overview

JibJab has a rating of 3.1 stars from 12,928 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 1st among Greeting Cards sites.

service
165
value
183
shipping
54
returns
60
quality
154
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