Teied twice to align mouths and preview them but had to save each one before i could see if they were. Aligned properly. Not very good especially. For a newby and i had to send video with blank mouths
I liked the designs. I had questions on how scheduled delivery works. I chose to send it the next day... would have liked to request a delivery time window and get a confirmation when it has been sent.
I didn't realize I was about to pay $18.00 for one Valentines Day video. It was a very misleading promotional. 1.99 for 1 month or 1 video? Wrong. $18 up front. I felt like I was scammed, and will not be returning my business. SAD.
It is a bit unclear what this costs and how much my next JibJab will be. Am I a member, are the next ones cheaper, will my next subscription go automatically?
It was a big succes, only the financial part isn't very clear to me.
Overall, I had a good experience with JibJab. The website was easy to use and the card arrived on the date specified.
The only change I would make for JibJab to increase the number of video card options.
I assumed there would be more songs available. I dislike the vile content, I wish you had it in a separate section. It would be fun to make these with my kids without vile and sexual items poping up when I scroll down the selections.
Joined again but totally dissappointed with site, could not write a greeting to send with video.
If possible I would like a refund a I don't see the sense in being a member of something I cant fully utilise.
I have received a couple of JibJabs in the past hat were very funny and entertaining. When I saw how easy it was to create them, I signed up for a year. Have been having lots of fun creating them for my family and friends.
I have been a subscriber to JibJab for a year and I have truly enjoyed it. Sharing with my friends is something I always enjoy and I've gotten a lot of great reactions to my JibJab posts.
I recently retired and I'm now on a fixed income but I hope to subscribe again asap!
Gus
I was having a problem with the JibJab site recently. I contacted JibJab and they responded right away. Apparently, they got the problem fixed because I can get on the site again. They were very polite and helpful.
I'm so glad they fixed it. I love JibJab and my family and friends get a kick out of it! Thanks JibJab!
I really liked the Kung Fu Dad card. But you do know that all that kung fu is Chinese, right? All that footage is kung fu - Chinese - and not karate- Japanese. And to have a big Japan headband on the dude was inaccurate, but I was willing to overlook it, because it was fun. My dad, however, did not appreciate the cultural mash-up.
Haven't been able to use it. After paying the fee I haven't been able to login. Customer service answer my request for help by resetting my password. Still unable to login, reset my password again still can't login. I requested a refund and haven't heard back since the request. I will be contacting PayPal to dispute the charge.
Clean Jib Jab is hilarious. I can't get enough. I can't stop laughing at the CLEAN FUNNY stuff. BUT now i see dirty videos and cards... This is terrible for young people. They should be removed ASAP Keep it clean. I was offended...
We were very disappointed in this year's new Jib Jab videos. In the past all the videos have been very entertaining and hilarious. Not so this year.
We used Jib Jab videos from past years.
You must have lost someone with an imagination?
Looking for new and better next year!
Return my $18.00 immediately. I can not get access to your site. Because the very email address that you sent messages to, is the very email address that you deny is my correct email address. Also I did not want to take a year but wanted the short month time
I paid for a year's subscription, and made my first video. Immediately after watching the video, I tried to make another video, and my login was denied. I emailed customer service, and the issue was not resolved after a week. So, I cancelled my subscription and asked for a refund.
Didnt realize i was signing up to 12 month subscription thats cost me $18 not happy! Thought it was a one off charge of a few cents for 1x video greetings card, why on earth would i want to pay for a whole year?
I wanted to cancel my account, but ouldn't find it due to it being under my son's e-mail address. They were able to track it down for me, reverse the charges and cancel the subscription. All done in less than 24 hours!
She loved it! Laughed herself to tears! Couldn't be with her this year for Valentine's Day so I thought I'd look for something special. She's abroad so snail-mail wasn't an option! This was perfect. Took a little thought and effort but so worth it!
I was recently notified of a paypal payment to Jib Jab - a site I used just once since 2015. When I queried this, JIbjab immediately cancelled both the payment and the subscription for which I am grateful. However I am amazed that it was so easy for them to continue take money from me from a one-off use.
Answer: Unfortunately, now you can only edit your heads immediately after you upload them, which makes it a waste of time to save them because each head you upload will only work correctly for the video you uploaded it for. I was told they removed the 'edit any time' function so people could use their app on androids which sounds pretty absurd to me. Oh well, this will be the last year I ever pay for it again if they don't correct this outrage.
Answer: We've removed the fine-tuned shaping feature for now to make our casting process easier for all; we also made adjustments so that users can easily cast their cards directly on mobile devices. This is part of our desire to make sure that anyone can learn to use and send our cards! Please feel free to reach out to help@jibjab.com with any additional feedback and we'll pass it along.
Answer: No more than 30 min. Had to find and edit my pictures that I used.
JibJab has a rating of 3.1 stars from 12,928 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 1st among Greeting Cards sites.