JibJab

I renewed my JibJab recently hoping to find it had improved from last time I subscribed
It has not, in fact I think it is worse now than previously. Several videos don't play through, it is stop and start while it is playing this is so disappointing

I put in a customer service request through the Jibjab site and within minutes my request was satisfied. The email page suggested that the wait would be a few business days but they not only reviewed my request but actually completed it and replied in a few minutes. It was impressive.

The way this site works is perfect. It was super easy to find and preview options, to add photos, to mark the jawline, and the videos we made are hilarious.

I do wish there were more options that aren't as sexualized or stereotyped. Perhaps that is what is popular with your users, but we wanted some fun things for work colleagues and the options are very limited in that regard.

I was happy to utilize the content and attach to my amazon account for future purchases that I opted into, but I was immediately charged for an annual fee that was not clearly defined during my experience. I understand the need to cover cost for content, but this felt shady to me.

I just wanted to send a e-card. The card are hilarious. But I don't want to send a card to everyone. Not a subscription for the year! And still Website took the annual fee. And not the payment part isn't design to give you much choice. Corporate America is just greedy. Be happy you have sales, thats not only greedy buy ungrateful.

I am just a breath away from 91 yrs. So I am not very savvy with modern technology! I think I need some step to step instructions as to what to do. The instructions need to be very clear in terms I can understand.If you can give me some help I'd appreciate it. Thanks

All my faces from JibJab.com on the web are not visible on my mobile device. It's time consuming to recreate all the faces. When are you going to fix this?

Also, the reverse is true, i. E. Faces on my phone do not sync with the web. What's up with that? :(

We found the jibjabs easy to use and understand how to set them up, but it was a bit difficult refinding a card once you had made it, and an address book would be handy.
Some of the tunes would have been great, but not sung by pinky and perky... some "straighter" ones... carol singers perhaps would be good... but on the whole... very enjoyable.

I was a member years ago and stopped for a while. I recently came back and it was not as user friendly as before. Sometimes I would try to send a jibjab to someone and it wasn't clear that it went through. Also, it seemed to want to go into some broken up weird format once I got so far with my creation of a video?

I decided to cancel JibJab because I didn't use it regularly and I had become tired of the same cards. I decided to cancel and it was the fastest smoothest transaction ever. It made me feel bad to cancel! For an online provider, they give A1 customer service!

I have been with you guys for year. I have been very happy but when you simplified the face cropping it lost something. Then you recycle several of your older products with hats or other accouterments and add very few new cards or videos. You need to step up your game. Doug Harris... still a loyal costumer

The app is not intuitive. I would like to edit on the fly instead of having to back up and view and then back up again to edit faces that don't fit. It would be nice to be able to edit as you go and view it before it post.
Additionally, why charge for the app if I still have to pay for downloads?

Somehow I managed to not cancel my subscription last year and I was charged the yearly subscription price again. I emailed customer service and they refunded me the full price the same day. Very happy with their service.

My grandkids and I really enjoyed creating cards using the music videos. However, I would like to see more current videos geared towards today's popular music particularly because of my grandkids tastes in music.

Having lots of fun with JibJab... keep up the good work!

I had a misunderstanding with my account and I was treated very well. And immediately. Thank you. Jib jab is a very reputable company I have recommended them to friends and family and will continue to do so.

Great little app. Easy to use and a lot of fun. I used it during the holidays to share a fun greeting with family and friends. The only complaint I have is that I had to add pics of the faces numerous times. There wasn't a way to save those pics or at the very least I did not see it. Other than that I would have given JibJab 5 stars.

Since the last time that I used JibJab in Firefox, this turned out to be a much better experience. The only thing that didn't work for me was in sharing it to Facebook. I tried twice and couldn't get it to enter the final card.

Jib Jab is fun. It's very inexpensive and very entertaining. You can take pictures of friends and family and make a video of everyone dancing. You can select different themes that are already set up on jib jab.