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JibJab

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Colorado
1 review
0 helpful votes
Follow Dawn H.
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Valentine's Day 2017
February 22, 2017

Wow, it was great, I am so happy with my cute little video, that I can keep forever! It was easy to set the pictures to the video and I loved all of the options to put pictures in, only small problem was getting the mouth to position correctly.

Date of experience: February 20, 2017
Virginia
1 review
0 helpful votes
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My daughter and I had a great greeting card for him where it said Check Your Email! At the end, but there was no email!:(

It ruined the surprise when everything was going smoothly and my daughter was very upset. I had to go back to my email and forward it to him so he could have it on his phone.

I paid $18 just to use it for Father's Day and I don't see using it again. I would like to get a full/partial refund since I won't be using it again.

Date of experience: June 19, 2017
Oregon
1 review
0 helpful votes
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Horendous
June 25, 2017

I paid for a year subscription on june 18th and cannot log inon my phone. I have written 3 times, received 2 replies and yet still no log in ability. It will not even recognize my email address. Certainly better get the time tacked on to my subscription

Date of experience: June 23, 2017
New York
1 review
1 helpful vote
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Disappointed that it's impossible to pay per card
February 23, 2017

I was desperate to send a card to a family member and had run out of time to mail it, so I created one on Jib Jab. Apparently there's no option to pay per card, or per month even. You have to buy a yearly subscription to send just one card. It seems really scammy and tacky. Seems like such an unnecessary money grab.

Date of experience: February 21, 2017
Australia
1 review
0 helpful votes
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Jib jab
December 12, 2016

Great site, good communication when there is a problem, only criticism is can't download items to device or computer (only Facebook or email option) so can only sent to friends through email if they have email.

Date of experience: December 10, 2016
Ohio
1 review
0 helpful votes
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Very pleased
November 1, 2018

Love the JibJab videos, they are really fun to make, I lost a video of my two brothers had to make another one, 1 of my brother are deceased so this meant the world to me to make another Christmas video of them. Thank you very much for this sight

Date of experience: November 1, 2018
New Jersey
1 review
0 helpful votes
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Resending!
May 22, 2017

It's fun and easy to make cards but when I send it, it doesn't get sent right away or not at all. When I get a "your card has been sent" the processing seems to take a while. Or, like I said. One card didn't even get sent. I had to forward the email I got that confirmed the card had been sent.

Date of experience: May 20, 2017
Wisconsin
2 reviews
0 helpful votes
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Job Jab is a top notch company!
February 20, 2018

I love JibJab cards but hadn't been sending as many cards this last year. Therefore, I forgot to cancel my subscription and was charged again. But when I wrote to them and told them they immediately credited me and apologized and it wasn't even their fault! I know that I'll be subscribing again in the future. They're so much fun!

Date of experience: February 18, 2018
California
1 review
0 helpful votes
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Great video, deceptive price
December 20, 2016

Video is funny but you should make clear that the charge is $18.00 for a year not $1.50 for a month. There was no mention that I would be charged for 12 months not for one month. You should be more honest with such a good product.

Date of experience: December 18, 2016
Georgia
1 review
0 helpful votes
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Somewhat disappointed.
October 11, 2016

Too many group videos. I wish there was a way to select a card and choose how many faces needed. Plus, I sent a card and wrote a message under the video, but when it was received, the message was not included... just the Jib Jab ad!

Date of experience: October 9, 2016
South Carolina
1 review
0 helpful votes
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JibJab Wonderful Site.
December 22, 2016

Not only can you make up some crazy fun cards, but you really have fun doing them. People I send to e-mail me back and tell me that I have so & so on the cards but not them. So they are looking. I like to go back through my pictures of friends and family and pick out insane pictures and make cards with their heads. Like I said, it's fun to do.

Date of experience: December 20, 2016
Ohio
1 review
0 helpful votes
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True to their word
April 23, 2018

True to your word "Happy Customer" is your priority. Your prompt resolution to my refund request is greatly appreciated. Since retiring my meager income no longer permits me to indulge in some things that I enjoyed.
A satisfied customer, I will continue to recommend Jib Jab to others.
You may use this in your testimonials/reviews.
Renee Fonte
Fairview Park, OH

Date of experience: April 21, 2018
New York
1 review
0 helpful votes
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Son's Bday card
April 27, 2017

I sent my son a video card --So much better than a normal card!
I never left my house and Everyone who saw it --laughed! First because I sent it( I'm not computer guy) second because it did much more than a normal card. I was the character My face was his face --I will send all my cards this way from now on!

Date of experience: April 25, 2017
New York
1 review
0 helpful votes
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One idea- when you send the notification that the email has been sent, it would be helpful if it has the receiver's email more prominent, in the first sentence, so that we don't have to click on every one to see which one it was.

Date of experience: May 16, 2017
Virginia
1 review
0 helpful votes
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Problems on website
June 26, 2016

I love jib jabs, but the website is clunky. For example, I was not able to see the resulting video on the site. I resorted to downloading it (for an extra fee!). The paranoid in me says it was designed to make you have to pay extra

Date of experience: June 24, 2016
Oregon
1 review
0 helpful votes
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Fun but slightly limited.
February 22, 2017

I love how easy it is to use! I send my kids these with their faces and get lots of "lol" back! I only wish you could start with the number of faces you would like to use and it would pull things that fit your number.

Date of experience: February 20, 2017
North Carolina
1 review
0 helpful votes
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Easy to use, funny, creative cards
June 23, 2017

I remembered to send a card to someone at the last minute. I went on JibJab and even with finding pictures of the recipient and I it all took about 10-15 minutes. It's overall inexpensive (esp. Compared to buying and mailing a card) and the recipient loved the card as well.

Date of experience: June 21, 2017
Illinois
1 review
0 helpful votes
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Refund requested
February 24, 2017

Upon reviewing my credit card statement I realized I was being charged a yearly fee by jib jab. I requested a refund because I hadn't used the service enough to justify the cost. Jib jab replied the next day with a full refund no questions asked. Service doesn't get much better than that.

Date of experience: February 22, 2017
New York
2 reviews
0 helpful votes
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Return customer
March 9, 2017

I had jibjab a few years ago and let my membership lapse. I hate to waste paper and postage sending out birthday and holiday cards and everyone always enjoyed these cards. So, I finally decided to reinstate my membership and love the new cards available!

Date of experience: March 7, 2017
New York
1 review
0 helpful votes
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Disappopitned
March 4, 2017

Our friends sent us really neat jibjab cards so I thought they were fun. I found the selection or cards somewhat limited and boring, Also sometimes the faces I put into the cards were replaced by stock photos... they certainly weren't the ones I had picked. In addition I could not find a way to go back and edit the cards nor cancel one out that I no longer wished to send, The site could be a lot eaier to use.

Date of experience: March 2, 2017

Overview

JibJab has a rating of 3.1 stars from 12,928 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 1st among Greeting Cards sites.

service
165
value
183
shipping
54
returns
60
quality
154
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