Wow, it was great, I am so happy with my cute little video, that I can keep forever! It was easy to set the pictures to the video and I loved all of the options to put pictures in, only small problem was getting the mouth to position correctly.
My daughter and I had a great greeting card for him where it said Check Your Email! At the end, but there was no email!:(
It ruined the surprise when everything was going smoothly and my daughter was very upset. I had to go back to my email and forward it to him so he could have it on his phone.
I paid $18 just to use it for Father's Day and I don't see using it again. I would like to get a full/partial refund since I won't be using it again.
I paid for a year subscription on june 18th and cannot log inon my phone. I have written 3 times, received 2 replies and yet still no log in ability. It will not even recognize my email address. Certainly better get the time tacked on to my subscription
I was desperate to send a card to a family member and had run out of time to mail it, so I created one on Jib Jab. Apparently there's no option to pay per card, or per month even. You have to buy a yearly subscription to send just one card. It seems really scammy and tacky. Seems like such an unnecessary money grab.
Great site, good communication when there is a problem, only criticism is can't download items to device or computer (only Facebook or email option) so can only sent to friends through email if they have email.
Love the JibJab videos, they are really fun to make, I lost a video of my two brothers had to make another one, 1 of my brother are deceased so this meant the world to me to make another Christmas video of them. Thank you very much for this sight
It's fun and easy to make cards but when I send it, it doesn't get sent right away or not at all. When I get a "your card has been sent" the processing seems to take a while. Or, like I said. One card didn't even get sent. I had to forward the email I got that confirmed the card had been sent.
I love JibJab cards but hadn't been sending as many cards this last year. Therefore, I forgot to cancel my subscription and was charged again. But when I wrote to them and told them they immediately credited me and apologized and it wasn't even their fault! I know that I'll be subscribing again in the future. They're so much fun!
Video is funny but you should make clear that the charge is $18.00 for a year not $1.50 for a month. There was no mention that I would be charged for 12 months not for one month. You should be more honest with such a good product.
Too many group videos. I wish there was a way to select a card and choose how many faces needed. Plus, I sent a card and wrote a message under the video, but when it was received, the message was not included... just the Jib Jab ad!
Not only can you make up some crazy fun cards, but you really have fun doing them. People I send to e-mail me back and tell me that I have so & so on the cards but not them. So they are looking. I like to go back through my pictures of friends and family and pick out insane pictures and make cards with their heads. Like I said, it's fun to do.
True to your word "Happy Customer" is your priority. Your prompt resolution to my refund request is greatly appreciated. Since retiring my meager income no longer permits me to indulge in some things that I enjoyed.
A satisfied customer, I will continue to recommend Jib Jab to others.
You may use this in your testimonials/reviews.
Renee Fonte
Fairview Park, OH
I sent my son a video card --So much better than a normal card!
I never left my house and Everyone who saw it --laughed! First because I sent it( I'm not computer guy) second because it did much more than a normal card. I was the character My face was his face --I will send all my cards this way from now on!
One idea- when you send the notification that the email has been sent, it would be helpful if it has the receiver's email more prominent, in the first sentence, so that we don't have to click on every one to see which one it was.
I love jib jabs, but the website is clunky. For example, I was not able to see the resulting video on the site. I resorted to downloading it (for an extra fee!). The paranoid in me says it was designed to make you have to pay extra
I love how easy it is to use! I send my kids these with their faces and get lots of "lol" back! I only wish you could start with the number of faces you would like to use and it would pull things that fit your number.
I remembered to send a card to someone at the last minute. I went on JibJab and even with finding pictures of the recipient and I it all took about 10-15 minutes. It's overall inexpensive (esp. Compared to buying and mailing a card) and the recipient loved the card as well.
Upon reviewing my credit card statement I realized I was being charged a yearly fee by jib jab. I requested a refund because I hadn't used the service enough to justify the cost. Jib jab replied the next day with a full refund no questions asked. Service doesn't get much better than that.
I had jibjab a few years ago and let my membership lapse. I hate to waste paper and postage sending out birthday and holiday cards and everyone always enjoyed these cards. So, I finally decided to reinstate my membership and love the new cards available!
Our friends sent us really neat jibjab cards so I thought they were fun. I found the selection or cards somewhat limited and boring, Also sometimes the faces I put into the cards were replaced by stock photos... they certainly weren't the ones I had picked. In addition I could not find a way to go back and edit the cards nor cancel one out that I no longer wished to send, The site could be a lot eaier to use.
Answer: Unfortunately, now you can only edit your heads immediately after you upload them, which makes it a waste of time to save them because each head you upload will only work correctly for the video you uploaded it for. I was told they removed the 'edit any time' function so people could use their app on androids which sounds pretty absurd to me. Oh well, this will be the last year I ever pay for it again if they don't correct this outrage.
Answer: We've removed the fine-tuned shaping feature for now to make our casting process easier for all; we also made adjustments so that users can easily cast their cards directly on mobile devices. This is part of our desire to make sure that anyone can learn to use and send our cards! Please feel free to reach out to help@jibjab.com with any additional feedback and we'll pass it along.
Answer: No more than 30 min. Had to find and edit my pictures that I used.
JibJab has a rating of 3.1 stars from 12,928 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 1st among Greeting Cards sites.