JibJab

I paid 18.00 to make a Christmas funny card of my family dancing, so I decided to use the site to my best ability to get my monies worth. However, the site lacks creativity and options. Good bye 18.00 for nothing.

I learned about JibJab when somebody sent me one and it was so utterly hilarious I was just rolling with laughter. What could I do but join so I could share the joy? Creating a card is easy and fun and I wish I had a reason to send one every single day. Thanks JibJab. Love, A Former Hallmark Junkie

This doesn't work. The phone app doesn't connect to the account you have to set up. And they want payment up front and then try to get you to make for each video... asked for a refund which was promptly done

I was very displeased to discover additional charges to the annual subscription to save downloads. Those downloads should be included in the membership cost. As soon as I can figure out how to do it I will cancel the automatic renewal.

There are not enough choices to make videos. And If you want to add more than 5 people you can not. The categories are limited. For $18 dollars a year there should be a lot more variety. I want a refund!

I was charged for a membership that was supposed to have been cancelled a year ago. I contacted JibJab, and it was cancelled and my money was refunded immediately. This is exactly how a company should be run! Great job JibJab!

I used JibJab two years with the help of my 13 year old Granddaughter and it went smoothly. This year I did it alone and it wasn't as easy ~ Maybe because the expert wasn't with me. I had a hard time getting it up on line. Do I have to pay some more every time I put a new one up?

Whilst I love the idea of JibJab I was a little disappointed that despite paying for the service my e-card the actual animation of the card was a bit lost and small on the screen. Would be nicer to just be able to link to the animation itself at full screen.

I enjoyed using your site but your auto renewal option is not for me. After opting to opt-out your site decided that it didn't want my one year subscription and canceled my account. Really people. Granted you keep your customers hooked this way but it's not for me. I was a customer for quite some time but not now. Sorry for my rant but you asked!

Always able to send a jib jab in a jam and it deliver! What would be cool is adding multiple faces for different reactions during videos. Set a mood and the video plays the right picture at the right time!

I don't know where my card? Went no conformation. Suprised that I'm being billed annually automatically. I don't remember anything being mentioned prior. I know I can cancel anytime but it is a suprise.
When Sending To facebook where does it show up? On my time line or thiers or on my public the one I sent didn't show up any where's.

I only wanted the one time fee which was 1.and change. Instead I paid a year fee which was $18 didn't want that. Also every time I would try to make a card it's asking for another fee. I want my money back

For the price of the annual subscription I am fining the selection way too limited. I will likely need to use the same one or two cards over and over again because there are only a limited number of selections that appeal to me and aren't raunchy or inappropriate for the recipient (parent sending to teen child who doesn't drink or to elderly parent)

The instruction how to create your own video is not good. I thought, it is necessary to paid in advance and therefore I have repeatedly paid empty presentation. That's not good, when you paid nothing useful.

I tried to use a free video, but could not find one and thought maybe I would find it after I gave my crdit card info. I did not mean to sign up for a year membership and want my money back. Please let me know next steps.

I understood JibJab to have a 30-day trial. When my trial was nearing, It was not for lack of trying but I couldn't find out how to do it, submitted a support request, and nothing happened. I'm displeased with the lack of support/information for their advertised money-back guarantee.

I was very disappointed to find that the video quality of the downloaded files is much lower than what is displayed on the JibJab website. Considering that I had to pay for an annual membership to get the video, this is really unacceptable.