JibJab

I tried several time to make the xmas videos where you put in your faces. I tried 4 styles and each time I got my phases ready then hit "get started". Without exception I got sent back to the home page and could not make my videos. So nobody got videos for Christmas. It was time consuming and it sucked

I was disappointed to find that I had to join to see what I was getting.
Have not found it particularly user friendly and range of offerings, limited in style, unlikely to fully cater for my needs. Amusing but no subtlety.

I tried to make a birthday card. But there were not many selections to choose from. How often you guys create new designs? You charge so much money for a year subscription. I want to cancel my subscription.
Please refund my $18 as you have 30day guarantee

I joined because I spend a lot of money each year on bday cards. Now with one click it's done!
But if I want to change a feature in a face in my list. I have to start all over? Is there no where to edit existing?

I took me a while to go ahead. But I did in the end and have been laughing ever since
I am using the clips for my home movie night for a relatives Birthay. Simplecto use straight forward charges. Nothing sinister. Just do it.

Terrible experience! I paid the annual fee (which BTW is automatically renewing) but could not download or complete the card. I worked for two hours to try to get the JibJab site to generate the card but could not get it. As a result I could not get the card to someone in Europe on their birthday as they had already gone to bed before I gave up. I will be asking for a refund.

I recently contacted JIBJAB Customer Service department because of a billing misunderstanding and would like to say they responded very quickly and sorted out the problem for me. Excellent service. I don't usually write reviews but have done in this case to ket customers know they can use this site with confidence.

After purchasing a year subscription I realized I could not use this service due to the fact I'm not on Facebook. After submitting a request for a refund within two days a full refund was posted with absolutely no hassel. Exceptional customer service! Thanks so very much!

I wanted to send my daughter a funny card for her 21st Birthday. (She is away at college.) I pulled up Jib Jab to look at what cards they had. I couldn't look at the selection until I signed up with Jib Jab. So I did. I could Not find anything that would be appropriate or even funny for a 21st Birthday. I am not satisfied with this subscription at all! It is a waste of money!

I didn't notice the instructions for animating the mouths and my first card was wrong. I was able to fix this... wish the editing process didn't require starting from scratch. Also, it would be great if there was an option to incorporate more than 5 sometimes. Otherwise, this was fun and all enjoyed the card/exprerience!

Although the date was funny, the bits that I actually managed to watch of the card would not buffer / playback successfully even with megafast internet. I couldn't preview before sending and then asked for money to download. Very disappointed.

I usually have a yearly membership. However it did not renew, which forced me to renew at a different rate. Very upsetting as I have been with them forever. I wrote to them. I received my refund and was able to renew with my old contract fee. I love Jib Jab and make my kids laugh everyday.
(Jib Jab, you made me a happy Gal again. Thank you for all you do!

Because of budgetary considerations I had to cancel my yearly subscription. When I called to do so I was pleasantly surprised by the courteous, respectful, understanding and non-combative attitude and manner of the support rep Jeremiah.It's the least I can do to write this positive review.

I purchased a membership months ago and am trying to do the fricken Christmas one and it keeps pointing me to membership sales. WTF? How much money do you want for this service? Why can't your system recognize customers?

I have long been a fan of sending personalised greetings and cards to my family and friends with lots of good comments and feed back from them.
The variety and selection is great, something for most occasions.
For a while I did not have the facility and everyone asked 'Why have I stopped sending them greetings' So I came back!