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Lisa C.

2
Level 2 Contributor

Contributor Level

Total Points
519

5 Reviews by Lisa

  • JibJab

1/6/17
Verified purchase

After purchasing a year subscription I realized I could not use this service due to the fact I'm not on Facebook. After submitting a request for a refund within two days a full refund was posted with absolutely no hassel. Exceptional customer service! Thanks so very much!

  • WomensShoes.com

1/4/17

Purchased shoes they never showed. No response to multiple emails.
*******@vip163 is a total rip off. Do not buy from this business! Womensshoes.com stay away from!

  • Verizon

1/4/17

If I had known my landline telephone would only last for an hour during a power outage I would have never fallen for this trap. Call to cancel landline phone to save money and the bill went up. Technician that installed unit drilled into wall and through electrical supply needing electrician to restore power by cutting hole into my ceiling to restore power. Keep getting upgrades new dvr box, wireless tower. How about some new remote controls? Had to look up on YouTube on how to silence annoying alarm that would go off at 2am warning you to replace backup battery for landline telephone. Do yourself and your wallet a favor and purchase an Amazon Firestick and set yourself free from overpriced cable TV.

  • BlueMountain

1/4/17
Verified purchase

Year subscription will be charged to your credit card. No way to call and speak to customer service. No reply to inquires through email. To cancel call your credit card company and have them issue new number to stop automatic payment. Read all fine print with this business. Use a gift card type credit card that's for one time use to avoid the yearly subscription fee. Use Jib Jab they have excellent customer service.

  • Care.com

1/4/17
Verified purchase

Needing a cat sitter I subscribed for what I thought was a one month service. Turned into a monthly charge to my credit card. Phone number to business is automated will run you in circles with no option to talk to a live customer representative. No response to email. Had to cancel credit card to stop reoccurring charge. Use a credit card that's like a gift card to save yourself from a reoccurring charge and abuse.

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MemberCare -. – Care.com Rep

We're sorry to hear your frustrations, Lisa. Our auto-renewal feature offers our members an easy way to continue to enjoy our services without interruption. We openly disclose this feature before a member subscribes and grant the ability for members to cancel their subscription. Feel free to email us at careteam@care.com if you want us to review your account and see if you qualify for a refund. Thanks!

Lisa Has Earned 19 Votes

Lisa C.'s review of Care.com earned 16 Very Helpful votes

Lisa C.'s review of BlueMountain earned 3 Very Helpful votes

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