It worked out fine in the end. But the face in the photo would not load after 3 attempts. Also, the update for the Adobe Flash player kept trying to reinstall. A note to customer service and it was fixed in less than 2 minutes.
I was thrilled and the recipient loved the birthday card.
Thank you JibJab for the quick response.
I've been a member since 2008. For some reason my auto renew didn't happen. One call to customer service and I was renewed at the old price by the very first rep I spoke to.
What a pleasure to have the first person I spoke to understand my issue and resolve it to my satisfaction immediately!
My 1st experience with JibJab was not as great as I thought it would be. Since I could not find a way to send a free JibJab I subscribed hoping I could do so much more. Well, I could now send a JibJab, cut could not change the pictures downloaded for the characters. That would be an awesome feature. Also, somewhat disappointed with the few choices of cards. Not as many choices as I had hoped. Will keep trying to get my years worth. Maybe I will find the key to really unlock the possibilities of fun.
I received a prompt response to my issue. Although it was stated that I may not hear from JibJab for a couple of days, I was immediately emailed with a suggestion and my problem was resolved. I was unable to play the samples with sound. The suggestion was to change my search engine to Google Chrome and it worked. Thank you very much JibJab staff.
Was not able to upload my personal faces into the eCard initially. Support email was not very helpful. However, when working with a new eCard it all loaded fine and I haven't experienced the same issue again as yet.
I love the ease of getting around in this sight. The cards are funny and delightful to watch. The sight is very user friendly and I can move about easily while searching for the right theme for my cards. There are many cards to choose from for almost any occasion. I have recommended this sight to all my friends.
I was tasked with using JibJab to make these cards/videos for our company (best company ever!) Christmas Party. Every employee was placed in a music video or two or three. Love the choice of videos to star in, though some of my peers would appreciate a country song or two.
So, I created the videos and then downloaded them, and then inserted them into a PowerPoint presentation to run them as a slideshow. Went down beautifully, everyone laughing hysterically as the videos played. Even as they were being created, a few of us privy to the show as it was being created, we could not contain ourselves over the awesomeness of these faces placed into their just-perfect starring roles.
I highly recommend Jib Jab for awesome entertainment with minimal input effort. Totally worth the time and money(low fees for downloading the vids).
Thanks, Jib Jab!
On a previous year I purchased a $12 membership and sent cards until the membership expired. This year I paid the $12 for one card and was asked to upgrade. I have a $12 debit charge on my debit card but they say I had a free membership. Not sure what has happened but it is turning our to be a lot of work and less than a pleasure.
I don't think I will use these e-cards. I want to send a card to someone, but not all of your advertising included with the card. My granddaughter couldn't care less about your website... just her birthday.
I saw the ad on Facebook and thought it would be cute to post a musical Father's day card for my brother's first Father's day. I was forced to pay $18.00 for a yearly subscription to create one card, and it would not post to Facebook! I tried copying and pasting the link. No dice. So not worth it.
My experience with JibJab has been FUN and very positive! When I asked them to cancel my membership they did so, in a very prompt manner... plus, they credited my account. I couldn't ask for better service!
I had an issue with getting my membership to operate. Heather patiently took the time and effort to get my membership recognized. All I had to do was follow the instructions she tapped out.
She is a professional in every way.
It is a pain trying to find the Jib-Jab sent the previous years so one does not repeat the Jib-Jab. It would be nice just to review the recipient info and date without having to click on a past history option.
I used Jib jab for a long time, only cancelled as I now have Samsung phone, I had already paid my subscription, so contacted support and they refunded me straight away, no questions asked,. As soon as they get the android version sorted, I will definitely be back, as the app is excellent for sending bday, Xmas and other eCards and greetings with fun videos. Everyone I sent it to. Loved it and also wanted to download the app too, hurry and get the android version done, and keep it up, great stuff guys. Karl
In the past, the sender of a JIbJab e-card could write a brief note to the recipient. The one that I made did not have a place to insert that personal message.
JibJab is a great product that offers a wide variety of card themes and styles. And it's pretty easy to make a card. I also like that fact that the number of faces used for a particular card can be selected by the sender.
All these features offer such a great deal of flexibility that I will use if often. But, it would be even better if the sender could write a personal message.
As a member I can't download without a cost involved I tried to send a clip to other family members and there's a cost involved at there end. I will not be renewing my subscription after this one runs out. $$$
So far this is the best site for the perfect electronic card that I've found. So happy with it, and the people I sent the card to were totally entertained and delighted as well! I'm happy to be a repeat customer!
Just a fun way to say thanks, happy birthday ect! Laugh out loud often...!
Used for volunteer appreciation week and a birthday so far, oh and made a fun one just cause for the wife... she's still laughing at that one.
I had purchased a year subscription to Jib. Jab and when I tried to use it on my android phone, I had no success. I sent a message to Job. Jab asking for a refund and within 1 day I received a notice my refund would be processed in 3 to 5 business days. Great customer service.
Although I have really enjoyed JibJab in the past, both myself and my friends are getting older and not enjoying things on JibJab as much. I requested a refund on my account and it was rapidly refunded. I really appreciated that.
Overview
JibJab has a rating of 3.1 stars from 12,928 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 2nd among Greeting Cards sites.
Have a question or suggestion? Check our FAQ for answers (http://help.jibjab.com) or email us at help@jibjab.com. We're standing by. :)
- Visit Website
- Marina Del Rey, CA
- Edit business info
Business History
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members