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JibJab

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Arizona
1 review
0 helpful votes
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JibJab makes viewers LOL... the best medicine!
December 22, 2016

Jib Jab ls an outstanding site... it's full potential could be explored through a rewards program. I suggest a program to reward members who submit their revenue generation ideas/visions... Tomorrow's Visions Today

Date of experience: December 20, 2016
New Jersey
2 reviews
0 helpful votes
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Problem solved
October 28, 2016

What a hassle free, no questions asked return policy! They immediately responded and corrected the issue. Great customer service in a time when no other company seems to value their customers. Extremely pleased!

Date of experience: October 26, 2016
France
1 review
0 helpful votes
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Thanks for the great response and renewal!
April 20, 2017

Due to a small misunderstanding, jibjab cancelled my renewal, instead of cancelling the automatic renewal. So they gave me three months free! What a nice unexpected bonus! Plus their products are GREAT!

Date of experience: April 18, 2017
Michigan
1 review
0 helpful votes
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Song choices
May 5, 2017

I thought there would be more song choices including Happy Birthday,
Congratulations, etc. I did not know it was regular songs with the words written at the end. They are still fun cards, just now what I expected.
Thank you!

Date of experience: May 3, 2017
GB
1 review
0 helpful votes
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Brilliant website
January 12, 2017

Have been a member for several years until I accidentally cancelled automatic renewal but quickly joined again. My friends love receiving jib jabs and I enjoy selecting them. They make people laugh and brighten up a dull day. Would recommend.

Date of experience: January 10, 2017
California
1 review
0 helpful votes
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Arabian night
July 12, 2016

My nephew, a surfer and academic, just returned from Indonesia where he wore the locals "Skirts". This birthday greeting of "him" wearing the genie outfit and surfing on the flying carpet was providentially perfect in many ways
Great Thanks! Liz

Date of experience: July 10, 2016
Texas
1 review
0 helpful votes
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Fun to do at 4an!
August 26, 2016

I love this for an occasional 'I'm thinking of you!" And I'm doing this for my 3 yr old grandson who loves getting jib jabs. I find the "adult" vids a bit startling. I understand your audience isn't toddlers but gimme a heads up-EXPLICIT. They're pretty funny when you know what's coming. Also, gimme some instructions on what quality/type of pic works best. Sharp, distance, lighting. Make some for toddlers! Maybe you do, I haven't searched for that. Thanks for keeping me amused at 4 am.

Date of experience: August 24, 2016
California
1 review
0 helpful votes
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Frustrated as I am unable to talk to anyone at jib job. Content is great
But need some more funny holiday cards to join every year.
Being technological disadvantaged, we are unable to move photos properly
Into jib jab. Also, I don't know why the mouth turns black sometimes and
Not others. Kind of takes away from the experience. Thanks!

Date of experience: December 14, 2016
Massachusetts
1 review
0 helpful votes
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Still a great way to send cards
June 25, 2016

Obviously, more new options each year for holiday-specific cards (e.g. Father's Day) would be better, but the ability to so easily customize a card has me coming back every holiday to make more of these for my friends and family.

Date of experience: June 22, 2016
Australia
1 review
0 helpful votes
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Lol
October 12, 2016

Great idea and finished product was good, instructions were a bit hard to follow sometimes so it took a long time to complete, didn't get a name in the birthday message. Not sure if we missed that step.

Date of experience: October 10, 2016
Canada
1 review
0 helpful votes
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Brilliant!
July 23, 2016

Have belonged to Jib Jab before, just renewed the membership. Easy to use and they are always adding new cards. Wish everyone could receive/open them, I guess they don't have flash or something. BUT... over all really good.

Date of experience: July 20, 2016
Colorado
1 review
0 helpful votes
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Prompt and courtsey response to my request
January 14, 2017

I was unaware of auto-renewal. Once charge came through on statement I contacted JibJab via internet. They promptly resolved the issue and issued a refund back to my credit card. I appreciate the no-hassle quick response. Thank you

Date of experience: January 12, 2017
Australia
1 review
0 helpful votes
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Great fun
January 22, 2017

Top range customer service. Very helpful. Great fun. We did the whole thing in the end by showing family headed videos which got people really together and really laughing at themselves and other members. This worked for young to older people Money well spent

Date of experience: January 20, 2017
California
1 review
0 helpful votes
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Fun site, just a few sight glitches
January 6, 2017

We had a lot of fun on Christmas Day making movies for our family members and friends. The only problems we had were random broken up web pages as if the mobile page would load when you clicked to view the movie or customize.

Date of experience: January 4, 2017
Colorado
1 review
0 helpful votes
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So much fun, so easy
March 18, 2018

Not only is Jibjab the easiest way for me to get a friend laughing in 60 seconds, or amaze my 6 year old buddy with a video full of his faces, it's just been so easy to open an account, send things and get support help when you need it. I'm into 'easy' these days and this is great amusement from the comfort of my couch!

Date of experience: March 16, 2018
GB
1 review
0 helpful votes
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Unclear billing information
September 22, 2016

Very unclear that there was a yearly subscription fee. When redirected to PayPal there was no mention of the cost at all. I've emailed jibjab about this and had no reply.
Since writing my review they have given me a full refund. Thank you.

Date of experience: September 20, 2016
Belgium
1 review
0 helpful votes
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Perfect remote gift
April 14, 2020

I have been knowing JibJab since ages. This Easter, despite the self-isolation, I reached my family with a nice card that made them laugh and I'm very grateful for this. Also, the customer service is amazing. Highly recommended!

Date of experience: April 14, 2020
New Jersey
1 review
0 helpful votes
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JibJab LOTS OF FUN
November 24, 2017

Reliable honest and lots of fun. They responded immediately when I wanted to cancel my subscription and w/o question reimbursed my bank account. You have easy access to your information. Excellent price for the service. Well worth it.

Date of experience: November 22, 2017
Mexico
2 reviews
0 helpful votes
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Nothing was resolved
June 30, 2017

I contacted the chat room and explained that a card I made was never delivered. Actually there were 2 but one told me today she received it.
It didn't take much time or effort for you to charge me a subscription fee but trying to get this settled now past her birthday is very difficult. I want this resolved. Your web site does not make this situation easy to navigate

Date of experience: June 28, 2017
Delaware
1 review
0 helpful votes
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Gets Great Response
February 22, 2017

A fair amount of effort required on sender's part, so I save my efforts for really close friends and family. Worth it, though. My favorite so far is "You and me, babe!" because you used the circling bit.

Date of experience: February 20, 2017

Overview

JibJab has a rating of 3.1 stars from 12,909 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 2nd among Greeting Cards sites.

service
165
value
183
shipping
54
returns
60
quality
154
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