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JibJab

How would you rate JibJab?
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Florida
1 review
0 helpful votes
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Great way to send cards
April 22, 2017

This site is so easy to use. It's a great way to send a card when you have little time to shop for a card in the store. They are funnier too and more personal.

Date of experience: April 20, 2017
Utah
1 review
0 helpful votes
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Fun
August 18, 2016

You know picking out cards for special occasions can be not the best way rinsed a Saturday evening but making a card for someone special with family was a fun experience. We laughed and laughed.

Date of experience: August 16, 2016
Colorado
1 review
0 helpful votes
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I loved it
February 23, 2017

Even thou it was fun for one day; however, I am not sure when I would use this program again. Maybe if it was tied to another program that would link up with a presentation.

Date of experience: February 21, 2017
Canada
1 review
0 helpful votes
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Amazing Site - Love the cards
February 23, 2017

Easy to use. Cards are fun to give and fun to receive.
Like the tracking system. At first was not sure if all cards sent were covered in the annual fee - download fees bit confusing.

Date of experience: February 21, 2017
Michigan
1 review
0 helpful votes
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Card did not arrive
June 30, 2017

Your hamsters got lost. The card never arrived to my grandchildren. I am very disappointed. And I really have nothing else to say but I can not get this to submit unless I write more

Date of experience: June 25, 2017
Canada
1 review
0 helpful votes
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Failure!
July 17, 2016

I previously had a good experience with JibJab. However, my most recent experience was very bad and I failed to get anything. So I have abandoned JibJab completely. Life is too short to screw around.

Date of experience: July 15, 2016
Florida
1 review
0 helpful votes
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Integrity
October 6, 2016

Customer service was very quick to both correct and respond to an issue I presented them with yesterday. They are a stand up company that I would definitely refer anyone to do business with them

Date of experience: October 4, 2016
Florida
1 review
0 helpful votes
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Anniversary
February 22, 2017

My wife love the JibJab e-greeting for Valentines Day. I had our faces added to the Sonny & Cher animation of them singing "I got You Babe". It was great fun.

Date of experience: February 20, 2017
Canada
3 reviews
5 helpful votes
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Awesome
December 28, 2018

Really appreciated the support and their understanding - love the app and fun but thought it was monthly. Thank you! Quick help and refund - no risk using this!

Date of experience: December 28, 2018
West Virginia
1 review
0 helpful votes
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Refund for mistaken app purchase
December 19, 2016

I received a very responsive (and kind) resolution to a recent refund request. I am impressed with the level of personal customer service with this web giant.

Date of experience: December 17, 2016
California
1 review
0 helpful votes
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I have been enjoying these memories.
August 1, 2016

Made some and shared with my daughter's friend Lacy who recently passed away. My daughter and her friend singing I Got You Babe. Good memories to keep.

Date of experience: July 29, 2016
California
1 review
0 helpful votes
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Looked like an ad
August 2, 2017

I created a birthday greeting for my granddaughter to post on Facebook. The video was fine but the post had JibJab information rather than my personalized message.

Date of experience: July 31, 2017
Oregon
1 review
0 helpful votes
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Need a better iPhone app.
December 29, 2016

The website is quite enjoyable but if you switch over to the phone application then you won't find any of your created videos. They need to upgrade...

Date of experience: December 27, 2016
GB
1 review
0 helpful votes
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Excellent jibjab
September 3, 2016

I have really enjoyed using the jibjab site for several years and had good fun with it. The customer service is instant and excellent.
Thank you jibjab.

Date of experience: September 1, 2016
Australia
1 review
0 helpful votes
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Birthday
April 29, 2017

Easy to use and very entertaining. Has lots of different options to choose from. Great way to send family something different for their birthday or other event.

Date of experience: April 27, 2017
Alabama
1 review
0 helpful votes
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Every interaction with these guys was great. And I really can't say enough about the care I was given in dealing with their customer service dept excellent.

Date of experience: August 14, 2018
Washington
1 review
0 helpful votes
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Love it
May 5, 2017

The hilarity JibJab brings is brilliant. My teens and I love it and we spend hours creating cards with their friends and teammates, laughing the entire time.

Date of experience: May 3, 2017
New Zealand
1 review
0 helpful votes
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Jibberish Wreck
May 17, 2017

A lot of fun however face mapping software is too basic particularly around
The edges of the face. I feel this could move your programme forward considerably.

Date of experience: May 15, 2017
California
1 review
0 helpful votes
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Excellent greeting cards for birthdays anniversaries holidays any special day that you want to give someone a good hello and something good to laugh and smile about.

Date of experience: January 3, 2017
California
1 review
0 helpful votes
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Fun. Need more options
February 26, 2017

Enjoyable to use. Wish there were more options for different size groups of people. For instance, want to send card with 4 family members. Very few options

Date of experience: February 24, 2017

Overview

JibJab has a rating of 3.1 stars from 12,928 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JibJab most frequently mention customer service, much fun and birthday card. JibJab ranks 1st among Greeting Cards sites.

service
165
value
183
shipping
54
returns
60
quality
154
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