Very happy with the ring except that one stone fall of the ring on the very first day
My wife absolutely loved the ring and earrings, especially the quality and personalization.
I love my engraved ring. It is something I bought for my wedding. Something new and something blue.
Easy to navigate, looking forward to seeing this ring.
It was very nice and then I was very satisfied with the construction and the overall piece
I can't say anything until I see the ring but the ring is beautiful.
No review yet because I don't have the ring yet to review the product
It's was very helpful and not to hard to do and very fast delivery.
I was looking for something that was perfect for my girl and this was perfect
Easy to choose and build what you want and how much you want to pay.
Awesome ring, so many choices and so many designs.
This was so much better then going to the mall and dealing with sales people
This is the second year in a row my order was screw up right before xmas
Surprise for the wife... It may be an early birthday gift...
Great service and loved my engraved ring will definitely recommend
Easy as pie, to get something that represents what I love and live for every day
Very easy website helps explain things, low cost, cant wait to see ring
Delivered on time. Great product. Happy overall. Plus get free gift with the purchase
Answer: It is the company making all the good reviews. I was just reading the bad reviews and found that I am having the same issue with everyone. Ring turning the finger green and made really cheep. Won't return money because the ring was re-sized This place is just a big Scam!
Answer: Hi Wendy P. There should be a stamp on the ring. The stamp is generally very small and sometimes hard to see.
Answer: Hi Trey p. Shipping is only 3 - 5 business days and the time for us to make it is less than 7 business days so if you ordered it then, you should have received it by now. Please contact customerservice@jewrl.com with you order number so that we can help you.
Answer: We can definitely provide you a discount code for the first order -- discount codes can be applied to non sale items. Please contact our customer care team at customerservice.jewlr.com and they will be able to help you with the order. Thank you
Answer: Hi Christine S. Thanks for your feedback regarding the email. When an item or wishlist is shared, only one email should be sent to the designated recipient. We appreciate you notifying us of this issue and we will look into it so that this does not happen. Regarding your second question we want our customers to feel comfortable and confident when shopping at Jewlr. That is why we offer an easy, 99 day return policy even if you've personalized the item with an engraving. If you are not completely satisfied with your purchase you may return it for a full refund. You can read more about our return policy here: https://www.jewlr.com/info/return_policy
Answer: Hi Eri We have both genuine and simulated stones. All genuine stones are unique and come in various colors. Some are lighter than others and, depending on the stone, some will have more inclusions. They are also very difficult to photograph and accurately depict on a website Simulated stones are created in labs so they wont have the same variations of a genuine stone. You can read more about this on our FAQs. https://www.jewlr.com/info/faq I hope this helps.
Answer: HI Lee J. Once the item is manufactured and ready to ship, the shipping time from our facility to Australia is 5 - 7 business days. You can see the manufacturing time on the website on each of the items as you personalize it.
Answer: Hi Regina - our silver products are made with. 925 sterling silver.
Answer: Hi Brandyn Someone will try to contact you but please, you can also email us directly at customerservice@jewlr.com - Please provide the email information that you would have used to place the order. This will help us to help you with your order. Thank you
Jewlr has a rating of 3.7 stars from 1,164 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jewlr most frequently mention customer service, free gift and beautiful ring. Jewlr ranks 5th among Fashion Jewelry sites.