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Jewlr has a rating of 3.2 stars from 1,164 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jewlr most frequently mention customer service, free gift and beautiful ring. Jewlr ranks 4th among Fashion Jewelry sites.
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Great/easy to use website, fast delivery and beautiful product!
Beautiful! Quick delivery and my momma cried.the bars make it difficult to see the stone but it's also shiny from a far distance
Amazing quality super fast shipping great costumer service I love my ring! It was exactly like In the picture
Very small stones, looked much bigger in your advertisments. We won't be ordering anything from your company again.
This is my first order from Jewlr, but I have to say that I loved the ring i was able to get the exact ring that was on the website, customer service is definitely customer sensitive and that's what is needed more, especially with online orders. I was able to get the ring at the time in needed. Thanks again for the great customer service! Will be definitely ordering from here again.
No problem with my purchase. Beautiful as promised.
I was bought it as a gift and was very pleased. Shipping was fast... it came earlier than I expected it to. I love the like free gift I got with the purchase. I'm was very satisfied and I've been considering buying from here again. I've also recommended it to family members.
Loved my ring exactly what I had hoped for. Cant wait to order another piece for a family member
The ring was nice but I didnt realize the names that were engraved were going to be soooo small that you ACTUALLY needed a magnifying glass to be able to read them!?!
Their website was easy to use. When the ring arrived it was just as pictured. Quality was very good. My ring even arrived a week earlier than they said it would!
Came fast. Good price. Would buy again. There is a lot of selections.
I had received the necklaces I ordered in the mail and when I went to open the box I discovered that both necklaces were completely tangled in numerous numerous knots. I spent over one hour untangling the necklaces. I even phoned jeweller to ask what they could do. All they said was to send the necklace is back. These are Christmas gifts I had no time to send them back. The agent was only helpful in that an email was sent with in instructions on how to return the necklaces. The agent was not sympathetic to my problem but only said that it happened during delivery. This is impossible. In the end I had spent time untangling the necklaces. But jeweller was not helpful in sending new necklaces and helping me out. There was no time to send the necklace is back, as I had said previously. Something else could've been done to help this. And I believe the agent should have trusted what I said and not make up some excuse as to why it happened.
One of the birthstones for my girlfriend's mother ring I purchased was wrong and the other one was so small and light, it looked like it wasn't even there.
Great service! Great quality! My daughter loved her ring made especially for her!
Thanks for the cage ring I love it. Great service as well
Put the kids names on it. Came spelled right and with all the correct gems. Arrived before Christmas. No problems.
This necklace is probably the sweetest thing I own. I wish you could see the gemstones better, and that the silver didn't dull so quickly.
Answer: It is the company making all the good reviews. I was just reading the bad reviews and found that I am having the same issue with everyone. Ring turning the finger green and made really cheep. Won't return money because the ring was re-sized This place is just a big Scam!
Answer: Hi Wendy P. There should be a stamp on the ring. The stamp is generally very small and sometimes hard to see.
Answer: Hi Trey p. Shipping is only 3 - 5 business days and the time for us to make it is less than 7 business days so if you ordered it then, you should have received it by now. Please contact customerservice@jewrl.com with you order number so that we can help you.
Answer: We can definitely provide you a discount code for the first order -- discount codes can be applied to non sale items. Please contact our customer care team at customerservice.jewlr.com and they will be able to help you with the order. Thank you
Answer: Hi Christine S. Thanks for your feedback regarding the email. When an item or wishlist is shared, only one email should be sent to the designated recipient. We appreciate you notifying us of this issue and we will look into it so that this does not happen. Regarding your second question we want our customers to feel comfortable and confident when shopping at Jewlr. That is why we offer an easy, 99 day return policy even if you've personalized the item with an engraving. If you are not completely satisfied with your purchase you may return it for a full refund. You can read more about our return policy here: https://www.jewlr.com/info/return_policy
Answer: Hi Eri We have both genuine and simulated stones. All genuine stones are unique and come in various colors. Some are lighter than others and, depending on the stone, some will have more inclusions. They are also very difficult to photograph and accurately depict on a website Simulated stones are created in labs so they wont have the same variations of a genuine stone. You can read more about this on our FAQs. https://www.jewlr.com/info/faq I hope this helps.
Answer: HI Lee J. Once the item is manufactured and ready to ship, the shipping time from our facility to Australia is 5 - 7 business days. You can see the manufacturing time on the website on each of the items as you personalize it.
Answer: Hi Regina - our silver products are made with. 925 sterling silver.
Answer: Hi Brandyn Someone will try to contact you but please, you can also email us directly at customerservice@jewlr.com - Please provide the email information that you would have used to place the order. This will help us to help you with your order. Thank you
Jewlr specializes in selling high quality personalized jewelry. Browse infinity rings, mothers rings, promise rings, heart pendants, name necklaces, name bracelets and birthstone jewelry for anniversaries, birthdays, engagement and wedding gifts.